2 Simple Steps To Making CRM Implementation A Breeze

Customer Relationship Management (CRM) implementation is never easy. There are many systems, different client needs, and specific company uses that can keep you in a tangled web when choosing the right CRM program. Here are 2 simple steps…
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What does the CRM of 2020 look like?

Customer Relationship Management (CRM) in 2015 consists of content management, analytics, email integration, pipeline visualizations, and dashboards - all easily accessible in a user-friendly interface or mobile application. However, like with…
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Infor M3 delivers strategic enhancements to customers

Infor has announced Infor M3 version 13.3, which delivers deep industry-specific functionality to cover a wide range of unique business needs. Infor M3's comprehensive enterprise resource planning (ERP) solution features core processes to manage…
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Healthcare enters ‘third wave of digital’

In the 1990s, it was the Internet. In the early 2000s, it was about mobility. Today, it's the era of "living services." Officials point out that the first industry to get this third wave on the ground running is the healthcare industry.…
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Why It’s Time for CRM to Evolve

In today's digital world customer engagement is no longer just about the product or service a company delivers but delivering it in a trustworthy and personalized way. Companies must differentiate themselves through customer experience - from…
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Infor surges on healthcare with CRM & analytics investment

Infor has begun a healthcare drive and plans to release Infor CloudSuite Clinical in the fall, which seeks to integrate clinical and business data in a single platform. VP at Infor Healthcare Mike Poling states, "More healthcare organizations…
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Infor improves supply chain collaboration

Infor's improved Supply Chain Management suite will provide better collaboration between customers and partners. Advanced Scheduling will allow managers to coordinate schedules and create appointments through an integrated dashboard. John…
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Is the Cloud shaking up ERP?

While traditional Enterprise Resource Planning (ERP) suites aren't completely dated, we should expect to see see hybrid deployments that blend cloud apps and connected services with modular on-premises applications start to predominate. Companies…
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Are ERP and CRM one and the same?

Customer Relationship Management, or CRM, is a system for managing a company’s interactions with current and future customers; and technology is used to organize, automate and synchronize sales, marketing, customer service and technical…
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Has Cloud ERP Reached a Tipping Point?

For years there has been talk in the IT world that most server workloads will eventually move to the cloud because of the economies of scale advantages. The centralized Enterprise Resource Planning (ERP) suite has resisted until now, showing…
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