Six CRM best practices for sales managers

Chris Peterson, President of Vector Firm, stated that "if there is one thing all sales people can agree upon, it’s that most companies have a poor Customer Relationship Management (CRM) process." The root of this problem can be fixed by the…
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5 Reasons Your Business Needs CRM Right Now

There's the saying "the customer is always right". Though many would argue sometimes depending on the situation, the bottom line is the customer is the reason for your business. This is why companies should focus more on customer relationship…
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IIS Manager “Web Platform Installer” Troubleshooting

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IIS Manager “Web Platform Installer” Troubleshooting Nearly all guides regarding installing PHP in IIS recommend using the Web Platform Installer as it will take care of all the additional installs/configurations associated with PHP. The…
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4 Best Practices for Successful CRM Adoption

After hours and hours of research you've finally selected the ideal Customer Relationship Management (CRM) software for your company, found an implementation partner, and set a schedule to implement a CRM to your business. With the hard part…
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Driving enterprise growth with AI-enabled ERP systems

Today's Artificial Intelligence (AI) has gone beyond its scope of simple smart phone usage into the innovative enterprise resource planning (ERP) technology. AI gas optimized system operating models and transformed business processes across…
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IP Designer Series – User Action Node – Action Task

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Before you can assign work to users in the User Action node, you will need to create the appropriate tasks and add users to those tasks. *Before you perform this process, you will require Process Server Administrator access. Log into Rich…
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How to Find the CRM Solution that’s Right for Your Business

According to Gartner, Customer Relationship Management (CRM) became the largest software market in 2017. This is no surprise as the digital age is more prominent than ever today and companies are finally starting to realize the benefits…
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IP Designer Series – User Action Node – Action Subject

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One of the properties options for a User Action node is “Action Reason”. You can require that the approver enter a subject, reason code, and comment. Before you set up the User Action Node, you will want to create your Action Subject in…
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Infor Achieves FedRAMP Authorization

After rigorous review, Infor Public Sector has officially received the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board (JAB) Provisional - Authority to Operate (P-ATO) status. FedRAMP is a government-wide…
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Alila Hotels and Resorts Chooses Infor to Streamline Operations and Increase Business Efficiency

Alila Hotels and Resorts, a 15-year-old luxury hotel brand, has chosen Infor Hospitality Management System (HMS) and Infor Revenue Management Solution (RMS) for its hotel operations in Kuala Lumpur to increase business agility and further enhance…
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