4 Things to Do if Your CRM Stalls Short of True ROI

Deciding on customer relationship management (CRM) for your company is a hurdle of it's own. But it doesn't stop after you choose and implement your new software. If you want to see a return on investment (ROI) you need to figure out what…
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How Will Technology Change The Healthcare Game?

Technology has the potential not only to improve healthcare, but save the industry money. Rajaie Batniji, Co-founder and Chief Health Officer, Collective Health, says the way to do this is by aligning the incentives right and enabling better…
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With Einstein Voice, conversational CRM is about to go mainstream

Customer relationship management (CRM) industry analyst Brent Leary shared his thoughts on the revolutionary product called Einstein Voice, an artificial intelligence (AI) voice assistant created by Salesforce. While AI and voice controls/assistants…
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Infor Acquires Vivonet

Infor recently acquired Vivonet, Inc., an industry leader in cloud-based hospitality solutions. "Vivonet's specialized applications are highly complementary to Infor, creating a more comprehensive suite for customers, and expanding our marketing…
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4 Benefits of CRM for Business

Communication has been influenced by such technological advances like social media, and whether or not we participate in any social networks, we see it everywhere - in the news, stores, workplace, etc. As a customer, social media helps you communicate…
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Replacing Your ERP? Criteria to Consider

Growth the greatest challenge in businesses. This is especially true regarding having the right enterprise resource planning (ERP) system to manage your organizations daily operations. It's important to have an ERP system that not only works,…
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Lees of Scotland Hits Sweet Spot with Infor

Lees of Scotland, a manufacturer of confectionery and meringue products, has deployed Infor ERP to maximize capacity and modernize processes. Lees has been a long-time user of Infor ERP and recently upgraded its previous version of the software…
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Jordan’s Arab Medical Center Selects Infor to Digitally Transform the Patient Experience

Infor has partnered with Arab Medical Center (AMC), a leading referral hospital for patients in the Middle East and internationally, and has selected Infor CloudSuite Financials & Supply Management and Infor Enterprise Asset Management…
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8 Reasons ERP Projects Fail in Distribution

As great a system enterprise resource planning (ERP) is, many people still focus on the 'horrors' and 'risks' and overlook the benefits. ERP failures happen for a number of reasons, though they are almost always preventable. It's just a matter…
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How Artificial Intelligence Is Changing ERP

Since Artificial Intelligence (AI) was introduced more than 60 years ago, it's become more utilized in today's business efficiency and productivity. AI can be applied through inventory control, logistics, and personal assistance to name a few.…
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