This error occurs in Lawson portal version 9.0.1 right when the user logs into Lawson Portal.

 

This is a web server issue when users and group are not allowed access to the directory.

To resolve this error, verify that the <document root>\lawson\portal\admin\usersandgroup\usersandgroups.js file has the correct file permissions.

 

Note: This same issue should no longer occur in v10+

One of the Pacific Northwest’s fastest growing destination resorts Seven Feathers Casino Resort has selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) and Infor Sales & Catering with the decision to standardize its technology approach in order to streamline operations and enhance the overall guest experience. Per the press release, Infor was selected because of its customer support, industry-specific advanced functionality, and intuitive, innovative, and user-friendly platform. Infor HMS is a fully integrated property management system with flexibility, security, efficiency and mobile capabilities. Further, the solution utilizes mobile applications for guest check-in and housekeeping, automated and customizable reporting capabilities, and optional offerings related to revenue management, point-of-sale (POS) and business intelligence (BI) tools. Additionally, Infor Sales & Catering offers cloud-based event catering and event management software that can automate the entire booking process from initial inquiry to the final invoice and is designed around the lifecycle stages of an event.

 

For Full Article, Click Here

When logging in on Lawson Mingle (or portal direct), you may receive an error “You are not authorized to access this site” even though your user is all setup with the proper security in Lawson.

The highlighted error indicates that the user has been authenticated but is not authorized to access the application. This indicates that the issue is likely within Infor Federation Services for Infor Ming.le 11.1.x or Security Administration for Infor OS.

 

To resolve, a Lawson administrator with access to Infor Federated services will have to login to IFS.

Select Manage >> Users

Type in the domain\user and click filter

If the user does not come up, click the Add user button

Select your organizations domain (not bootstrap)

Type the users domain\user in the User Filter box and click Load

Select the user, click Apply then Ok

After the users been added, click save next to the add button:

The IFS system should be setup to sync automatically but an issue with auto-sync or possibly a connection to the IFS server may need to be addressed first.

You can click the manual sync and check if there are errors with the auto-sync:

Work with your network or windows team to resolve any connection issues to further resolve auto-sync.

 

Good luck!

The education sector has significantly changed over the past few decades. Yet, the push for a more digitized learning environment didn’t get tested until the COVID-19 forced students into remote learning. Now, even as many schools have returned to on campus learning, the “Education  Technology”, or EdTech environment has found a semi-permanent place in the education space. According to Forbes, the value of the educational technology (EdTech) sector is forecast to grow to $680 million by 2027. Much of this, Forbes says, will be due to mobile technology, cloud services and virtual reality creating new possibilities for accessible, immersive learning. International best-selling author, keynote speaker and business expert Bernard Marr shares an article on Forbes highlighting some of the most important EdTech trends affecting the education sector over the next 12 months:

Remote learning. “The coronavirus pandemic forced many schools and colleges to switch to a remote learning model. E-learning offers school-age students the possibility of learning subjects and skills that are not taught locally, while for those in higher education, the benefits include allowing them to more easily fit learning around other commitments such as work or family responsibilities.”

Lifelong learning (subscription services). “The employment landscape today is vastly different from the one our grandparents or even parents were accustomed to. The rapid pace of technological advancement means skills can quickly become outdated, and developing new competencies on an ongoing basis is a vital strategy for career and business success.”

Immersive learning technology – AR and VR. “Extended reality (XR) – which covers virtual reality (VR), augmented reality (AR), and mixed reality (MR), promises to create more immersive and engaging learning opportunities. This is essential in an age when it’s said that attention spans are dropping, and we’re becoming accustomed to absorbing information in ultra-fast, bite-sized, and attention-grabbing chunks.”

AI and automation in the classroom. “Artificial intelligence (AI) will impact every area of human activity during 2022, and education is certainly no exception. The ongoing deployment of software powered by self-learning algorithms, capable of becoming better and better at whatever task it is assigned to, will have far-reaching consequences; as well as automating repetitive aspects of educators’ work such as grading papers, it will be used to provide more personalized forms of education or remote learning.”

Nano-learning. “Nano-learning describes a new EdTech concept where we can get ultra-bite-sized lessons exactly when and where we need them. Under this paradigm, it doesn’t matter if we don’t even remember what we’ve learned for more than 10 minutes because when we need to use the knowledge again, we can simply re-learn it! Nano-learning will undoubtedly grow in popularity during 2022 as it fits with society’s need for ways of passing on knowledge and proficiency that are instantaneous, modular, and even addictive!”

 

For Full Article, Click Here

Infor recently announced that workwear manufacturer and distributor Portwest has deployed Infor CloudSuite Fashion in a multi-tenant cloud deployment. This will run on Amazon Web Services (AWS). This upgrade will help Portwest create standardized processes throughout facilities in the United Kingdom, USA, Ireland, Poland, Dubai, Australia, Myanmar, China, Bangladesh, Italy, and Albania. Per the press release, this program most recently saw Portwest deploy the workflow and electronic data interchange (EDI) integration capabilities of Infor CloudSuite to improve collaboration with suppliers and customers. Additionally, Portwest has taken advantage of the Infor CloudSuite capabilities for documents such as pick sheets, invoices, order confirmation, statements, and dispatch notes to enable Portwest to retire inefficient, legacy document management technologies.

 

For Full Article, Click Here

With Infor Cloudsuite’s SQL Manage User Service, there is no need to setup any DBA permissions or to use database management software in order to see who has Database access and with what role.

 

  1. Login to Infor Cloudsuite and go to the Service Request tab, then click Create a Service Request
  2. Select Deployment and Request Type: SQL Manage User >> Next
  3. Select Action “Change Password” and enter the User and New Password >> Submit
  4. Once the request completes, send the user their new password to access the database.

Done!

 

NOTE: Some organizations have a different password requirement and if the process fails you should check the post-load log to see if the password is too weak.

Infor recently announced support for an Amazon Web Services (AWS) initiative, AWS for Automotive. AWS for Automotive will help Infor’s automotive industry customers address their core challenges such as building more agile and resilient supply chains, attracting and retaining top talent, thriving amid massive industry disruption, and advancing safety and sustainability initiatives, as well as establish a platform for future growth. Per the press release, this collaboration underscores Infor’s commitment to the automotive industry and to providing its customers with a trusted cloud offering through AWS. AWS for Automotive is an initiative designed to make it easier for automotive customers to select the right tools and partners for their highest-priority workloads across the automotive landscape, in everything from software-defined vehicles and connected mobility to manufacturing and supply chain. AWS for Automotive also identifies dedicated AWS automotive industry specialists, AWS Professional Services teams, and leading AWS partners in each of the solution areas. Further, Infor’s CloudSuite Automotive and enterprise application platform Infor OS are built on infrastructure services from AWS to deliver industry-specific capabilities without extensive customizations or integrations. With Infor CloudSuite Automotive, businesses can experience automatic upgrades that deliver the latest Infor advances in enterprise functionality. Infor CloudSuite Automotive is designed to help automotive companies meet customer demands, maintain employee productivity, and deliver innovative products to market ahead of the competition.

 

For Full Article, Click Here

With Infor Cloudsuite’s password reset service, it’s easier than ever for a Lawson Security Admin to reset a user’s password.

 

  1. Login to Infor Cloudsuite and go to the Service Request tab, then click Create a Service Request
  2. Select Deployment and Request Type: Request Password Reset >> Next
  3. Type in the user ID (without the domain) and click Submit

That’s it! The user should get an email with instruction on how to reset their password.  Good luck!

Customer Relationship Management (CRM) is a must have for your business’ marketing strategy. CRM increases profitability, productivity, loyalty and satisfaction. There are many options for CRM software, some even specialized to industries. While software is always changing, it’s important to keep up with your CRM strategy. Entrepreneur Leadership Network Contributor Simon Severino shares a great read on Entrepreneur.com based on his company’s experience, the 7 stages of customer relationship management. These steps can help in keeping your CRM software up to date and your customers regularly informed and invovled.

7 Stages Of Customer Relationship Management

  1. Awareness. “Generally, when someone is entered in your CRM, they will be at awareness. If you don’t have templates for outreach, build them from the emails you’re about to send.”
  2. Nurturing. “The beauty of a robust CRM lies within their tagging systems that follow the client’s actions. You can automate what is sent to them next based on that action.”
  3. Sales Opportunity. “When a warm lead becomes a hot one, we enter a potential new business opportunity because they have scheduled a sales call. This means you enter the client into the Sales Tracker. Have templates ready in your CRM for all those possible outcomes after someone schedules a call with you.”
  4. Closing. “Once the lead moves all the way to the end of your Sales Tracker and says, “yes”, they are now a new customer. Track this in your CRM by sending them the agreement and invoice. Have automated messages to send welcome emails and friendly reminders if they don’t complete the sale in a timely manner.”
  5. Delivery. “For a single product, such as a subscription to software, this might trigger a sequence of emails that ensure the customer is benefitting from the tools and nurture throughout the subscription to make them aware of new improvements and upgrades, as well as client wins to keep the patron inspired engaged. You might automate weekly updates for the client to keep them abreast of your progress, reminders to give feedback and follow-ups for any meetings.”
  6. Upsell. “One of the fastest ways to increase numbers in your Sales Tracker is to move people from your Main Offer to your Upsell. When you tag an Upsell lead, you may offer a sales call and move the lead into a sequence for selling this additional offer.”
  7. Follow-Up. “It’s important to keep a personal touch in your follow-up communication. Stop selling and start serving.”

 

For Full Article, Click Here

Abudawood Group’s subsidiary Abudawood Logistics, the exclusive distributor for Procter & Gamble, Ferrero, Quaker Oats, and other global brands in Saudi Arabia, recently deployed Infor WMS warehouse management system. Completed by Infor’s Middle East partner SNS, Infor WMS will help maximize the utilization of pick locations through expedited demand replenishment, while streamlining picking processes. Per the press release, Abudawood’s vast warehousing operations have complex shelf-life requirements based on order type, account type and brand, and relies on efficient and dynamic replenishment of full pallets into pick locations based on variable shelf-life windows. The company chose Infor WMS based on the tech giant’s capability to support third-party logistics (3PL) activities as well as demand replenishment capabilities that support the dynamic assignment of pick locations, and auto move functionality that supports the defrosting cycle of Ferrero products. Further, SNS was chosen based on its on-depth warehouse management experience and expertise, and understanding of Abudawood’s business nuances and challenges.

 

For Full Article, Click Here