Brandili Adopts Infor Solutions to Digitally Transform its Business

Brazilian textile company Brandili recently announced that they are implementing Infor CloudSuite Industrial Enterprise to digitally transform its business. Per the press release, Brandili selected Infor LN as its ERP, and Infor OS to provide a comprehensive and integrated solution connected to several other systems. Implementating Infor CloudSuite enables Brandili to have a centralized database with information such as purchases, including prices, quantity, terms, suppliers, and taxes, minimizing manual errors and evaluating production costs. In addition, Brandili’s partnership with Infor is part of the textile manufacturer’s industrial modernization plan, which includes investing R$10 million reais (Brazilian currency) in new technology and launching its own e-commerce solution. Choosing Infor will help the company further grow with its robust solutions, portfolio of products needed for the digital transformation, user support and trust.

 

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Renew WebSphere Certificates Manually

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If your WebSphere certs fail to auto-renew, you might be presented with the Lawson error below, and the following log details in SystemOut.log.

First, navigate to the Personal certificates for the CellDefaultKeyStore and NodeDefaultKeyStore.  Select the certificate that is expired, then click the renew button.  Save the changes to the server configuration.

Next, update the Web Server certificates.  In console manager, go to Server Types > Web servers.

Click “Plug-in properties” on the right under Additional Properties.  Select “Copy to Web server key store directory”

Generate and propagate the plugins for the web server.

Run an iisreset command, or restart the WWW publishing service.

Bounce the application server and you should be good to go.

 

 

 

 

 

Three Ways To Guide Your Business Through A Tumultuous Economy

 

Today’s economy, to say the least, is a mess. With the effects of the pandemic still in our midst, we are also facing inflation and skyrocketing interest rates. Consumer spending is becoming more conscious and businesses are fighting for these sales. Forbes council member Gadi Shamia shares an interesting article explaining that despite all of these hurdles, there is still hope for businesses to grow. Below are three steps that Shamia encourages every entrepreneur to take today to get through all of this economic uncertainty intact and position themselves to grow.

 

  1. Double down on customer service. With the way customers rely on online research and shopping – now more than ever thanks to the pandemic – it is imperative to focus on customer service and retention. Shamia explains, “The most important thing to remember right now is that your customers are everything. Retention should be top of mind at any time, but it matters more than ever when the economy is in such a state of flux. This means you can’t afford to make cuts to customer initiatives or other programs that support and serve your buyers right now. If anything, it’s time to invest more into keeping your customers happy, which starts with strong customer service.”
  2. Focus on making strategic changes. Today’s economy tests the resilience and adaptability of a business to stay open. Shamia suggests to focus and prioritize strategic changes to your business model. “As you consider the changes you need to make in your business, start by zeroing in on efficiency. While you might be open to pursuing new marketing methods or investing in a new product during times of abundance, become more efficient by dedicating your efforts and resources to what’s been proven to work. Specifically, what impacts your pipeline and revenue the most? You may need to pare down on tangential marketing tactics that increase brand awareness, for example, and reallocate that into sales drivers.”
  3. Explore how technology can help. Now more than ever we rely on the digital world for our every day needs. Businesses who aren’t online in this economy are missing out. “Another consideration is to invest in a go-to-market platform in order to become more efficient and get richer data that helps you make more informed decisions. In addition, your marketing technology may also be overdue for an upgrade. Choosing the right software can mean having myriad options for automating many aspects of your business that do not require human oversight, therefore saving time and money while allowing your team members to stay focused on their true areas of expertise.”

 

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Infor Announces Partnership with Syntellis Performance Solutions

Infor recently announced a new partnership with Syntellis™ Performance Solutions, the leading provider of enterprise performance management (EPM) software, data and intelligence solutions. Per the press release, this partnership will provide Infor’s healthcare customers access to Syntellis’ Axiom Healthcare Suite of intelligent planning and performance solutions, giving users robust EPM tools and the market’s largest, most timely data-driven insights designed to improve cost of care and operational outcomes for their organizations. North American healthcare providers can better leverage their clinical and operational data’s value, improve patient outcomes, and monitor and enhance financial performance. Additionally, Infor and Syntellis will collaborate on future integrations to further help hospitals and health systems streamline data transfer and analysis for greater efficiency and optimized financial, clinical, and operational performance. The synergy between Infor’s Healthcare Operations Platform and Syntellis’ Axiom healthcare cloud solutions will empower healthcare organizations to make more informed, data-driven decisions.

 

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LBI Error – ReportSDKEnterpriseLogonException

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Problem: We are not able to view any of the reports in LBI on production.

The error is

ReportSDKEnterpriseLogonException: Unable to log on: Could not connect to server. I have verified IBM and CRAS are running.

Users are getting the following error when opening a LBI Report:

 

You should check the system.out log for errors:

000001dd SystemOut O ERROR – RequestHandlerServlet caught ERSException: Exception starting RAS session: com.crystaldecisions.sdk.occa.report.lib.ReportSDKEnterpriseLogonException: Unable to log on: Could not connect to server USLAWLBI01.care.org. Please check that the server name is correct, and that the server is running.
—- Error code:-2147217397 [CRSDK00000000] Error code name:enterpriseLogonFailed

 

Based on the error from the log, go to CRAS Properties, in Central Configuration Manager and verify  the RAS server name.

If you found out that it was set to localhost, it needs to be changed.

 

Stop RAS, change the server name from localhost to USLAWLBI01.

– Went to Parameters Tab > Server > changed Report directory to * and Add temp directory

Start CRAS

Verify that you can now run the reports

Confluence Health Leans on Infor AI to Better Care for its Communities

Confluence Health, an integrated healthcare delivery system in north-central Washington, recently announced their successful implementation of critical artificial intelligence solutions from Infor to accelerate business innovation and improve care for the communities it serves. The healthcare system has been able to execute key supply management processes faster, and improve staff experiences and productivity. Per the press release, AI-driven software automation has enabled Confluence Health to conduct key supply management processes at least 90% faster, and reduce time to execute from hours to minutes and minutes to seconds. Specifically, Infor’s Coleman Digital Assistant has improved employee satisfaction by alleviating the pain and anxiety the staff experiences when trying to locate supplies in a timely manner. Additionally, implementing Infor’s cloud-based healthcare solutions, built on Amazon Web Services® (AWS), has helped Confluence Health quickly adopt new processes, establish a new system of record, and implement new reporting capabilities that can adapt to future demands and growth.

 

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Run a network trace on a Lawson issue WITHOUT fiddler

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Lawson issue not showing in the logs? This is how you would run a network trace WITHOUT fiddler.

 

Using Google Chrome.

  1. Open Chrome, open a new tab and press CTRL-SHIFT-I.
  2. On the Network tab, ensure the circle in top-left corner is red. CTRL-E toggles tracing on/off.
  3. Duplicate the issue.
  4. Right-click on any of the http sessions, and select “Save as HAR with content”.
  5. Save the file to your desktop, and upload the file to the support incident.
  6. Send file to your Lawson support consultant.

Chrome Example screenshot below:

Using Microsoft Edge Chromium

  1. Open Edge and Press “F12” to open IE Developer Tools.
  2. On the Network tab, ensure there is a red circle in the top-left corner. If you see the green “play” button, click it to start recording.
  3. Duplicate the Issue.
  4. Click on the “Export HAR” icon to save traffic to a .har file.
  5. Send file to your Lawson support consultant.

 

Edge Example Screenshot:

This is sometimes daunting for users to perform on their own so a trained Lawson professional is ideal to assist via a remote meeting like Zoom or Teams.

Organizations often have trouble staffing Lawson professionals (or they’re spread thin) and alternatively go with teams of Lawson consultants who offer managed services at a fixed rate. This can help larger organizations who have daily user issues and need a team of trained Lawson professionals to assist.

Amazon launches AWS Private 5G

The ever growing giant that is Amazon recently launched a new service in their AWS (Amazon Web Services) division – AWS Private 5G. According to senior writer Paul Sawers at TechCrunch, “AWS has launched a new service designed to help companies deploy their own private 5G networks — eventually, at least.” This means that despite it’s name, AWS Private 5G currently only supports 4G LTE today, with the intentions to support 5G in the future. Sawers notes in terms of costs, it will be similar to their current structure. AWS charges $10 per hour for each radio unit it installs, with each radio supporting speeds of 150 Mbps across up to 100 SIMs (i.e. individual devices). AWS will bill for all data that transfers outwards to the internet, charged at Amazon’s usual EC2 (Elastic Compute Cloud) rates.

There is no doubt that 5G is the future of connectivity and it will only get better from there. But public 5G, which is what most consumers use with their compatible devices, have limited coverage and the bandwidth may be shared by million of users. With a private 5G, which AWS is offering, Sawers explains that it “uses Citizen Broadband Radio Service (CBRS), a shared 3.5 GHz wireless spectrum that the Federal Communications Commission (FCC) authorized in early 2020 for use in commercial environments, as it had previously been reserved for the Department of Defense (DoD). So this update essentially opened CBRS to myriad use-cases, including businesses looking to build new 5G services, or extend existing 4G/LTE services.” This is the key component, he says, of the new AWS private 5G service — it’s fully-integrated into the SAS administration process, with AWS managing everything on behalf of the customer, including taking on responsibility for interference issues among other troubleshooting tidbits relating to spectrum access. It may be some time, however, before the actual 5G service will be offered by AWS, but the platform launch hopes to serve as a promise for the future deployment of the service.

 

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Lely Optimizes Cloud Environment with Infor

Infor recently announced that Lely has deployed its Infor CloudSuite Equipment enterprise resource planning (ERP) solution to enhance growth and innovation in its production of milking robotics. The Dutch family-owned company since 1948 designs and manufactures automated systems for dairy farmers around the world to enable them to excel in sustainable milk production to feed the world. Per the press release, Infor’s cloud-based ERP, powered by Amazon Web Services (AWS), will help Lely increase flexibility to support innovation in milking robotics. Knowing that the agricultural world is changing, automation and robotics allow agricultural entrepreneurs to perform simple analyses such as monitoring their livestock and increase productivity. The Infor CloudSuite application supports the necessary flexibility for Lely to stay relevant in this industry. Further, in the next phase of the implementation, Infor’s cloud-based application will be deployed in the other countries where Lely is active in 2022 and 2023. The focus is to improve the supply chain and financial processes.

 

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Compiling an entire product line in Lawson Interface Desktop and speeding up the process

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Often when you install a patch into Lawson, you want to ensure all forms run the next day without issues. This is especially important with larger patches that affect dozens of Lawson forms and or when a new db dictionary is created.

 

This is easily done through the cobcmp command.

 

When you run the cobcmp command, it will run through a list of all Lawson forms.

 

Once this is done, you can check its process by using this command: qstatus | head -5

This command will show you the amount of forms left to compile.

 

If you want to speed up this process, you can increase the amount of compile jobs running.

In LID this is done with this command: qcontrol -jlocal,4

 

This increases your job count to 4 (default is 2)

If your server only has 2 cores, it is recommended to keep it at the default 2.

 

I’d only increase the compile job count to one less than the maximum amount of cores your server has so you don’t overload other processes.

 

Once done compiling, it is recommended to change the job count back to 2, or: qcontrol -jlocal,2

 

Infor is moving away from their traditional CTP method of apply patches (as of 2022) and moving towards the new DSP standard. It is still recommended to recompile programs when they act up or after patches.

We recommend organizations look into hiring a Lawson consultant team who offer managed services at a fixed monthly rate. These Lawson teams have a wider range of expertise and knowledge and are ideal for larger organizations but also are great for smaller ones that don’t need a dedicated Lawson employee on-site.