How to find a Lawson user ID from an HR11 Employee ID

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Some Lawson Security systems are setup with a form of the user ID being a combination of the last name with middle initials / first name initials.

Something like DoeJ for John Doe. Often users get their names updated due to a marriage or divorce and their user ID never gets updated along with their last name.

  1. To find the user by employee number, we need to first go to HR11 and find the user by their new last name to uncover their Employee ID.
  2. For this example, let’s say we search John Doe and it returns an employee ID of 264
  3. Now open Lawson Security Administrator and go to User Management >> Manage Identities
  4. Once in Manage Identities under “Services”, select the employee identity service, ours is named TEST10_EMPLOYEE:
  5. Select employee = <employee ID> and click Add Criteria
  6. Once the criteria is added, Execute Query
  7. You’ll be put to the results tab and if that user exists in Lawson security, it will show as so:

This type of work is typically done by a Lawson technical resource with a Security Administrator background. Organizations often hire a Lawson consultant team who offer managed services at a fixed monthly rate. These Lawson teams have a wider range of expertise and knowledge and are ideal for larger organizations but also are great for smaller ones that don’t need a dedicated Lawson employee on-site. Nogalis does offer this as a service so feel free to reach out to us via our contact page.

Revolutionizing Hotel Sales Functions With Technology

The hotel industry is one of the biggest legs in travel and tourism, a major player in the global economy. As the hotel industry continues to grow, technology will play a key role in its evolution. Sales play a vital role yet not every hotel brand is taking advantage of the multitude of technology available for their business’ . While giants like Marriott and Hilton utilize customer relationship management (CRM) software, it isn’t used at capacity. More and more hotel chains need to take advantage of the technology curated for their sector. Forbes Council Member Akash Goel shares an article highlighting the many technology advancements available in the hotel and hospitality sector that brands need to take full advantage of immediately.

Lead Generation: “Lead management tools can merge leads from various sources, deduplicate them and maintain the most up-to-date information for the best top-of-the-funnel leads—all stored in a lead bank.”

Lead Enrichment And Qualification: “Multiple lead sources contribute to enriching a prospect with maximum data points. Using factors such as the industry, size and proximity of a business to a hotel, as well as the hotel’s product offerings, lead scoring can help sales professionals prioritize, qualify and focus on the most promising leads.”

Automated Outreach Campaigns: “With contact information for most businesses and employees readily available, reaching out via email can be an effective way to generate interest and qualify leads. Tools can help track open and reply rates to optimize the process and update lead scores.”

System Integration (CRM): “Connecting the customer relationship management (CRM) tool with the hotel’s central reservation system (CRS) can further simplify post-sales efforts. Dashboards can highlight contracts that are at risk of being lost, those that aren’t meeting expectations and those that have further scope for upselling. Automated communications and reminders also help strengthen the relationship.”

Technology has proven its positive impact in other industries, and the hotel industry is no exception. Travel and tourism isn’t going anywhere especially now that it seems the economy is slowing coming back to the pre-covid times. Embracing technology in hotel operations will significantly help with sales.

 

For Full Article, Click Here

How A CRM Can Amplify A Business’s Marketing Efforts

Customer relationship management (CRM) platforms have proven a worthy investment for business’ dedicated to increasing their marketing efforts. Forbes Councils Member Amit Patel shares an article on how a CRM can help streamline marketing performances.

Segmenting Leads, Prospects And Customers. “A CRM can provide valuable information about customers like their age, profession, tastes and preferences. The data is enough to run targeted email campaigns and can enable you to segment your leads, prospects and customers under different presets and customizations. This could help increase conversion rates and allow organizations to get to know loyal customers and their purchasing behaviors.”

Personalizing Emails Using CRM Contact Fields. “One thing about promotional or marketing emails is that they can be personalized, engaging and convincing. The credit goes to a specific feature available in a majority of CRMs—’personalization tokens’ or ’email tokens.'”

Computing Campaign ROI. “A CRM comes with a closed-loop reporting feature capable of transforming intuition-based marketing campaigns into data-backed marketing strategies. It can provide information about the leads like source, quality, quantity, channels and revenue. It can also provide comprehensive insights into where to invest marketing efforts, what channels to focus on and the best way to use budgets with clear insights.”

Boosting Customer Relationships. “The ‘R’ in ‘CRM’ is the most essential part of the acronym. Enhancing customer relationships is vital. A CRM can aggregate customer data and offer a holistic view of the customer. It can store all of the customer data in one place and offer easy access to sales, marketing and customer service departments—allowing businesses to personalize their communication. A CRM can also be useful for tracking consumer journeys, from the formal visit to the purchase. It can provide an in-depth understanding of every customer visiting a website, empowering salespeople with adequate knowledge to sell more relevant products faster. Additionally, it can help personalize the customer journey for cross-selling and upselling.”

Patel emphasizes that you can amplify your marketing strategy’s ROI with a CRM in place. To be able to interact and sell to your customers effectively, a CRM could help with effective marketing and sales strategies tailored to your customers on an individual level. A CRM does take a lot of work – from set up to constant analyzation of data  – in order to curate the best marketing campaign for your audience. Patel’s final advice when getting started with a CRM is to have employee involvement immediately. Familiarizing your team to this platform and being on the same page on how to move forward with marketing campaigns are critical to CRM success.

 

For Full Article, Click Here

How to Convert a Non Ming.le user to a Ming.le user

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One-time setup prerequisite
Before making any changes to users, if you do not already see the fields listed below in your Actor List in Landmark (LMK), please review KB 2017273 How to personalize the Actor List in Landmark and add the following fields and make them updateable:
IsMingleUser
IsActorDisabled
MingleID

The above attributes are included in the default view of the Actor List beginning with 2022.03 and 11.0.51

User Conversion Process

Lawson System Foundation (LSF) – skip this part of the process if your system does not include LSF
1. Login to Lawson Security Administrator (LSA)
2. Search for the user to be converted
3. In the search results, right click on the user and select edit RM information
4. Ensure the isDisabled field is set to No
a. If it is set to Yes, change it to No and save the change
5. Repeat steps 2-4 for each user that needs to be converted

Landmark
1. Login to Landmark
2. Navigate to the GEN data area – if you have a bookmark use that, if not use the steps below
a. Switch to the Administration Console role
b. Click Other
c. Click Application and System Links
d. In the new tab that opens, click User Management under Security Administration in the lower left corner of the screen
3. Click Actor in the left side menu
4. Search the Actor List for the user to be converted
5. Open the user from the Actor List
6. Ensure the actor has a valid unique email address on the contact tab
7. Save any changes made
8. Return to the Actor List – use the browser back button
9. Ensure the following about the user:
a. Actor Disabled is set to No
b. Mingle User is set to Yes
c. Ming.le ID is completed
-Update any information above that is not correct
-Ensure that the Ming.le ID is populated before setting Mingle User to yes
10. Save any changes made using the save button at the top of the list or under the actions menu

The user is now set up as a Ming.le user and has all required fields for updates to be sent between Landmark and Ming.le.
You can verify this by checking the following:
1. The user(s) exist in Ming.le User Management
2. The IFS ION Person ID in Ming.le matches the SSOP or SSOPv2 identity value in Landmark
3. The IFS ION Person ID in Ming.le matches the SSOP identity value in LSA
a. Updates to LSF are processed every 30 minutes on the hour and half hour when the IONREAD job runs. If you want to see the change before the job runs login to LID and run the readinbox command

MMI Hotel Group Embraces Cloud-Based Infor Solutions to Streamline Growth

MMI Hotel Group recently selected Infor Hospitality to provide hospitality management and pricing solutions for its expanding independent property base. The tech giant will provide the hotel management company with easy access to valuable incoming data that can quickly be turned into action, allowing teams to better track guest preferences, simplify reservations and provide consistent quality and services. Per the press release, MMI will have access to cloud-based tools that will allow its teams to better serve guests and achieve competitive positioning through dynamic pricing strategies. Infor HMS is a specialized, multi-departmental property management platform for the hospitality industry that integrates front-office and on-property technology to better manage room availability, dynamic pricing and guest profiles to boost profitability and maintain a competitive edge. With this suite, properties in the MMI Hotel Group portfolio will be able to increase revenue potential, streamline operations and build a better guest experience. Additionally, Infor EzRMS, a powerful hotel revenue management tool, will automatically calculate demand and revenue forecasts, while recommending appropriate selling strategies. MMI’s users will benefit from deep-learning algorithms that dynamically recognize patterns to ensure optimal and accurate business forecasts, pricing and selling strategies to increase yield and profit.

 

For Full Article, Click Here

Lawson MHC – An Error occurred while printing

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Scenario: You have Lawson invoices or orders that get moved over to MHC.

When you print them from MHC, the print queue you have setup produces PDF.

 

An error occurred while printing

 

Make sure you go into the folder where the PDFs are produced and delete any old or existing ones.

 

This all depends on how you’ve setup your print queues. Good luck!

Foodservice Technology to Shift Focus in 2023

In this technologically advanced era we live in, technology has fast become an important aspect for any business today. In the food service sector, technology has played a pivotal role for many retailers and restaurateurs. Part of the sudden influx in technology for this sector would be thanks to the COVID-19 pandemic in 2020 where people all over the world were asked to stay home, thus turning to food delivery and online ordering for their meals. Melissa Kress, executive editor of Convenience Store News, shares a great read on tech integration and its impact in the food industry and what to watch for in the coming year. The biggest goal for those in the food service sector to integrate more technology, Kress notes, is the focus on stability, cost efficiency and labor efficiency. “There are areas of innovation foodservice retailers can focus on to help relieve some of the pressures,” she states. “They include delivery-only kitchens to take the pressure off existing locations and automated low-level tasks that are labor intensive.” These tasks could be met with the help of technological resources. For customer-facing technology, loyalty is key. Keeping focus on loyalty programs and accessibility would keep returning customers satisfied.

 

For Full Article, Click Here

New Healthcare Tech and the Future of IoMT

When technology changes, so does it’s footprint wherever it goes. This means technological innovations across industries such as manufacturing, education, and of course healthcare. Healthcare technology has made itself a standard in the medical industry, and it’s just getting started. Indiana Lee, business operations expert, shares an article on BBN Times introducing us to the Internet of Medical Things and its continuing impact in the field of healthcare. Like the well-known Internet of Things (IoT), the Internet of Medical Things (IoMT) refers to a broad constellation of health-related devices that are connected to the internet and rapidly send and receive critical information. IoMT technologies are specifically designed to optimize patient care by making the industry more efficient and effective. New healthcare tech is constantly being introduced in the field and is effectively changing the way we treat patients. Some newer tech include:

The Potential of 3D Printing
Thanks to emerging innovations in the arena of medical 3D printing, Lee points out, patients needing a brand-new synthetic replacement of lost limbs can have one made via 3D printing – exactly replicating their physiognomy. In the dental field, 3D printing technology is being utilized to create crowns and dentures for patients. As medical 3D printing technologies continue to evolve, it is IoMT can play an instrumental role by connecting medical 3D printers to secure internet networks to access and remotely transmit patients’ medical records to print custom prosthetics — all without requiring the transport of physical patient records, an expensive, time-consuming, and often risky practice.

Enhancing Surgical Care
Another emerging tech that Lee discusses is the enhancement of surgical care. She states that the advent of laser surgery guided by 3D imaging is transforming cataract surgery, making these procedures more precise, more efficient, and more efficacious than traditional processes. Through the use of the IoMT, ophthalmic surgeons can use 3D images of the patient’s eye to guide the surgical laser with greater accuracy based on the individual’s eye anatomy.

Telehealth and the IoMT
Lastly, with telehealth becoming a new norm thanks to the covid-19 pandemic in 2020, the IoMT holds tremendous promise for relieving an already overburdened healthcare system while at the same time improving patient outcomes and experiences. Lee states that not only can IoMT devices enable patients to connect with healthcare providers with the mere touch of a button on their smartphone or laptop, but they can also allow medically fragile persons to remain in their homes and retain their independence for far longer. The information collected through IoMT devices enhances patient diagnosis and treatment planning, but it also has incredible analytical capacities of the artificial intelligence (AI) technologies that are often integrated into IoMT telehealth devices.

Healthcare and technology these days basically go hand in hand. Technology’s role has never been more important than it is in today’s lifestyle. Not only is the advent of the IoMT promoting more convenience for patients, Lee concludes, but it’s adding a level of optimization that increases success rates with patients — something providers only hoped for in the past.

 

For Full Article, Click Here

Getting started with Spreadsheet Designer

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Here is a brief guide to get yourself set up with Spreadsheet Designer (ISD).

  1. Ability to comment out rows and worksheet/s enhancement is available in ISD 10.0.16.245.
  2. Click the Infor Button > Settings

The feature is disabled by initial install/upgrade. Check the Comments>Enable checkbox to turn on comments.

 

 

  1. Using Row Comment
    • For row comment/s, insert “//<space>” or “// ”on first column of the row.
    • Click Upload/Upload Sheet Range/Upload All

 

** For Batch Upload, check Upload in Batch Mode in Settings, then repeat steps 4.1 and 4.2

 

 

  1. Using Worksheet Comment
    • For Worksheet comment, insert “/*<space>” or “/* ”on first cell of the Worksheet (cell A1).

Or

  • Click Upload or Upload All

** For Batch Upload, check Upload in Batch Mode in Settings, then repeat steps 5.1 and 5.2

 

Gulfsands Moves Financial System into the Cloud with Infor and Progressive TSL

Independent energy company Gulfsands recently selected Infor SunSystems Cloud as its financial platform via Infor Gold Channel Partner Progressive TSL. The first customer of the multi-tenant cloud financial application, Gulfsands stands to benefit from increased security, reduced risk, and a smaller physical and environmental IT footprint, enabling greater resource availability and focus on its core business goals. Per the press release, Gulfsands selected Infor SunSystems Cloud having been a long-standing SunSystems on-premises user. As an independent, public energy company with a growth strategy, having a robust platform from which to support its potential, scale and business expansion is crucial, as is the ability to handle the varying currency, taxation and legislative demands of a wider geographic reach. Additionally, the cloud delivers a much easier way of supporting an increasingly dispersed workforce, whether it involves finance professionals working from home or in geographically-spread projects and teams.

 

For Full Article, Click Here