To clear an existing sync lock in order to rerun the sync from the beginning again

From ssoconfig -c:

Login to the Infor Security Services web page

On the menu bar navigate to Federation > Manage Locked Process

If there is a process listed, make a note of the process that is locked

From the command line, run the ssoconfig utility. Type ssoconfig -c

At the prompt, enter the ssoconfig password

Select Manage Locked Processes

Select the number of the process that needs to be unlocked

Once it has been cleared, a message will appear that the process has been cancelled

Select the number that corresponds to Exit to return to the ssoconfig menu

Select EXIT at the ssoconfig utility

From the ISS web page:

Login to the Infor Security Services web page

On the menu bar navigate to Federation > Manage Locked Process

If there is a process listed, kindly check the box and hit the “unlock” button (Note: There may be more than one locked process, but you only need one to unlock, and all will be unlocked).

 

One of the more popular technological trends these days is virtual reality (VR). What with the Covid-19 pandemic encouraging us to social distance and live and work remotely, many businesses had to get creative to still be able to cater to their customers. In the real estate sector, VR has become a game-changer in the way real estate agents sell and the way customers buy houses. Maria Prakkat, content marketer and technology specialist, shares an article on HousingWire on the advantages of implementing VR technology in the real estate business.

  1. Take your customers on virtual tours. “These immersive experiences enable prospective buyers to explore properties in three dimensions from the comfort of their homes.”
  2. Gain in-depth insights through VR market research. “By utilizing VR technology, agents can conduct immersive surveys, gather feedback and analyze user behavior within virtual environments. This enables them to understand buyer preferences, identify trends and make data-driven decisions.”
  3. Remote client consultations. “Clients can view properties, discuss details and ask questions in real-time, even if they live far away. This technology eliminates geographic barriers, saving time and increasing convenience for both parties involved.”
  4. VR QR codes. “QR codes linked to virtual reality experiences simplify the sharing of immersive property tours. Real estate agents can generate QR codes associated with specific properties and share them through various marketing channels, such as websites, social media or print materials.”
  5. Virtual home staging. “This virtual staging option offers numerous advantages, such as eliminating the need for purchasing or renting physical furniture, enabling agents to showcase various interior design styles to cater to the preferences of diverse potential buyers, and allowing customization and enhancing the overall presentation of the property, potentially increasing buyer interest and accelerating the sales process.”
  6. VR training of agents. “VR can simulate various sales scenarios, allowing agents to practice communication, negotiation and objection-handling skills. They can interact with virtual clients, respond to inquiries and practice effective sales techniques in a risk-free environment. VR will also allow agents to complete safety and compliance training.”
  7. Property development visualization. “VR technology presents a valuable opportunity for real estate agents and property developers to harness its capabilities and create detailed, interactive visualizations of their projects even before the construction phase commences.”
  8. Virtual meetings and collaboration. “Virtual meetings and collaboration enhance communication, allowing for real-time discussions, visual presentations and shared decision-making. This efficient and interactive approach streamlines the overall process, saving time and increasing productivity for all parties involved.”
  9. Enables design visualization. “Virtual architectural visualizations allow prospective buyers to get a realistic picture of a property’s inside and exterior before purchasing it. Particularly in social distancing trends, 3D visualization has proven crucial in enabling businesses to operate without in-person interactions between entrepreneurs, architects and builders.”
  10. Immersive VR advertising. “Embracing the innovative potential of VR advertising enables real estate agents to effectively stand out in the competitive real estate market and leave a lasting impression on their target audience. “

Prakkat concludes that VR is transforming the real estate industry, providing game-changing solutions to optimize operations, elevate client experiences and gain a competitive edge.

For Full Article, Click Here

Infor announced at their Infor Food & Beverage Connect event in Chicago of their new partnership with Ivy Mobility in order to strengthen the solution ecosystem for consumer-packaged goods (CPG), food and beverage manufacturing and distributing businesses requiring mobile solutions for direct store delivery (DSD), and merchandizing and in-store operations. Per the press release, Ivy Mobility has its head office in Singapore and has operations in North America, Europe, Asia, the Middle East, and Latin America. The company has operations in 57+ countries. Ivy Mobility and Infor CloudSuite Food & Beverage are considered complementary software solutions. Where Infor CloudSuite Food & Beverage manages the customer and product master data, sales order entry, warehousing and accounts receivable, on the other side Ivy Mobility covers the execution of route deliveries, van sales, taking field orders and returns, accepting credit card payments, as well as executing merchandizing and in-store activities. Further, Ivy Mobility also supports route and visit planning, van load and end-of-day van stock reconciliation.

 

For Full Article, Click Here

Infor recently announced that aerospace and defense industry manufacturer, Chelton, has selected Infor CloudSuite Aerospace & Defense as its enterprise resource planning (ERP) platform. Following a restructure and rebrand, Infor will support Chelton with the the cloud solution, powered by AWS (Amazon Web Services), and will facilitate a standardized, scalable platform from which to streamline operations, and support greater visibility and risk management. Per the press release, Chelton selected Infor CloudSuite Aerospace & Defense to replace a heavily customized, unsupported legacy system. The decision was made based on Infor’s experience and credentials in the sector, combined with the out-of-the-box industry capabilities the system provides. Chelton VP of operations James Burke says of the decision, “As we adapt to a new organizational structure in the wake of ownership changes, we needed a best-in-class, scalable platform to enable us to drive efficiency, mitigate risk, optimize reporting, simplify processes and enable data-driven decisions. We were impressed by the in-depth industry-focused functionality of the system, crucially without the need for customizations, and with regular updates via the cloud to ensure we’re always on the latest release and fully supported. This also means we get immediate benefit from new capability and innovation, helping us to scale, flex and grow as our markets and customers demand.”

 

For Full Article, Click Here

These 5 tips could make applying patches that much less stressful and are also good practice in general.

 

Tip 1: Check existing patch logs to see if a patch has already been applied previously and current versioning. This is good to check after a patch has been applied as well.

These logs can be found and generated here in LID:

perl %GENDIR%\bin\patches_installed_report <productline>

perl %GENDIR%\bin\source_versions_report <productline>

 

Tip 2: Restart the LSF server (or services) to ensure no processes are being held up and when it boots up, turn off Websphere LSF Appserver service before applying a patch to ensure users cannot log on, especially if patch needs to be applied during or close to work hours.

 

Tip 3: Run dbdef command to make sure there is a connection to the database before patching

 

Tip 4: When activating or staging multiple patches, run this command to speed up the post compile process:

qcontrol -jlocal,4  – This will set the servers cores to 4 when processing form compiles. Set it back to 2 when done. You can also check the status of the compiled jobs with command: qstatus | head -5

 

Tip 5: If a Plus dictionary is created after patching, its typically good practice to compile the entire product line with the command: cobcmp (be aware this can take up to 20-30 minutes to complete, tip 4 helps with this). This ensures that all programs are functioning correctly before passed to testers.

 

Bonus Tip: Verify security is on before sent to the testers!  Hope these were helpful.

 

If you require assistance with applying patches for your v10 system, it is common for organizations to engage Lawson consultant teams for managed services, which are available at a fixed monthly rate. These consultant teams possess significant knowledge and expertise and are suitable for larger organizations. Additionally, smaller organizations that do not require a full-time Lawson employee on-site may also find this service advantageous. Nogalis offers this service, and you can contact us through our contact page for further details.

Workplace trends are constantly changing. The level of collaboration within departments of an organization are affected by these changes as well. An essential collaboration between two departments are IT and HR. Enterprise technology Clint Boulton shares an article on Forbes on the relationship between IT and HR and how the latest workplace trends greatly affect both departments. Workplace trends are evolving quicky, says Boulton, introducing more complexity into organizations. An explosion in data-centric technologies and other digital trends has heightened the importance of strong IT-HR collaboration. These latest trends are driving IT and HR to work together more closely, according to Boulton:

  1. Hybrid work. It’s no surprise that the hybrid workspace is a staple in today’s workspace. The COVID-19 pandemic saw many people switch to remote work. Since then, many organizations have adopted the hybrid work week. Boulton says of this trend: “IT leaders and HR managers have been huddling on technologies, processes and policies working in both corporate and home offices since hybrid work practices have proliferated. Social distancing policies, technical workarounds and accommodating optimal work-life balance once dominated these huddles. Increasingly, HR and IT are shifting focus to supporting employees in organizations where leaders are expecting to see more employees in corporate offices than they have in recent years.”
  2. AI/ML. “The biggest issue IT and HR must contend with includes concerns about workforce automation. Earlier AI tools gave employees working in back-office roles cause for pause. Generative AI is casting new light on how technology may be used to augment creative functions, which will require more conversations between HR and IT about how to manage associated concerns. IT and HR will have to educate employees about how using automation technologies can help them perform better in their roles. And as generative AI use grows in organizations, IT and HR will have to work closely to mitigate associated governance issues,” says Boulton.
  3. Data Analytics. For the organizations who have adopted hybrid work styles or even stayed fully remote, this decision was most likely made by information collected from employees and their input on the future of their work environment. “As hybrid policies reshape the world of knowledge work, business leaders are looking for data about how effective employees are at doing their job,” says Boulton. “This has given rise to an emerging category of data-crunching tools known as workplace analytics, which gauge such details as how long employees spend on work tasks, which tasks they are spending the most time on, as well as the output and outcomes of those workstreams. HR meanwhile may seek workplace analytics from IT that helps them measure the success of diversity and inclusion efforts by analyzing hiring practices and promotion rates. This can help HR pinpoint areas for improvement, as well as make changes that curb employee attrition.”
  4. Data protection and compliance. “Organizations naturally produce vast amounts of data, critical and trivial. As corporate stewards, IT and HR leaders have significant stakes in how information is generated, shared and used, as well as how it’s protected. Perhaps no area of focus has attracted the attention of HR and IT of late than the impact of AI consumption on corporate data. Of chief concern is the potential for leaks of proprietary corporate data and IP in these tools, many of which are easily available and unmonitored. Organizations must remind employees about best practices for safeguarding corporate data in the face of data privacy, security, bias and ethical issues. IT and HR have key roles working with compliance and other stakeholders to develop, implement and pass down such policies to the broader organization,” says Boulton.

The major takeaway to these trends, Boulton concludes, is that the workplace is evolving rapidly for IT leaders and their HR counterparts and they need to be ahead of the curve ready for these changes this year and beyond.

 

For Full Article, Click Here

Infor recently announced that Graduate Hotels®, a collection of hand-crafted hotels located in dynamic university-anchored towns, has selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) and will fully standardize on the Infor cloud-based platform. Per the press release, Graduate Hotels has been marking successful go-lives with Infor’s software at 31 properties since June 2022, with the most recent at its Eugene, Oregon, location. Infor’s HMS suite gives Graduate Hotels modern technology at its fingertips to unify and refine operations, deliver superior guest experiences, and implement and execute intelligent strategy. Moreover, Infor HMS being a fully integrated property management system built for the cloud with flexibility, security, efficiency, and mobile capabilities will help streamline the hotel group’s operations, maximize profitability, deliver great guest experiences, and keep the company prevailing in a competitive sector.

 

For Full Article, Click Here

After an install or an update, you may experience an error “actor_does_not_support_run_as” on certain node types.

Caused by: com.lawson.security.authen.SecurityAuthenException: com.lawson.security.authen.LawsonUserContextImpl.security.authen.actor_does_not_support_run_as
at com.lawson.security.authen.LawsonUserContextImpl.setRunAsUserOnContext(LawsonUserContextImpl.java:1498)
at com.lawson.security.authen.LawsonUserContextImpl.setRunAsUserOnContext(LawsonUserContextImpl.java:1461)
at com.lawson.security.authen.LawsonUserContextImpl.setRunAsUserOnContext(LawsonUserContextImpl.java:1452)
at com.lawson.security.authen.LawsonUserContextImpl.setRunAsUserOnDuplicateContext(LawsonUserContextImpl.java:1593)
at com.lawson.security.authen.DataCtxUserCtxWrapper.setRunAsUserOnDuplicateContext(DataCtxUserCtxWrapper .java:432)
… 15 more

To mitigate this issue, log into ISS, and go to Manage Users.  Search for the lawson user and click the Edit button.  On the Basic tab, set “RunAs Enabled” to “YES” and click save.  Wait for the configuration to take effect, or run a stoplaw/adminlaw/startlaw.

 

 

If you are not using ISS, the Landmark command to set the RunAs is:

secadm actor enablerunas lawson

After running this command, run the stoplaw/adminlaw/startlaw.

 

Oostwegel Collection, a Dutch group of historically authentic luxury hotels and restaurants, recently implemented Infor’s full suite of solutions for the hospitality industry. Oostwegel Collection is the first business globally to go live with all five of Infor’s hospitality-specific systems, implementing Infor Hospitality Management Solution (HMS), Infor Sales & Catering (SCS), Infor EzRMS revenue management, Infor Table Reservations Solution (TRS) and Infor Point of Sale (POS) across all of its properties. Per the press release, the hotel group has used Infor EzRMS since 2015 and was impressed with its functionality as well as the excellent customer service and support from Infor. After a thorough assessment of the market, Infor was the only vendor offering the full range of solutions that provided the functionality Oostwegel Collection was looking for, all in the cloud, which was crucial for the business. Moreover, having the full suite of solutions provides a single, fully integrated platform for the group, linking with other business systems to ensure data consistency and integrity across the hotel group. Oostwegel Collection can now view data across Infor solutions, which has led to significant efficiencies in data management.

 

For Full Article, Click Here

You will want to start by reviewing the security_provisioning.log(s) in your LAWDIR/system directory.

 

All transactions completed in ISS related to user maintenance, federation, and synchronization, are logged in the LAWDIR/system/security_provisioning.log(s).

Please note, the log may take a few minutes to complete after the sync completes in the browser. Once the logs have completed, best practice is to copy the log(s) to a new directory so that they are not overwritten while you are researching the sync errors.

Open the most recent provisioning log and go to the bottom of the log. If nothing has been done in ISS since the sync completed you should see a message similar to the one below followed by a list of records that failed:
Thu Apr 26 16:56:01.282 CDT 2018 – default-457261151: Sync Analysis for object type IDENTITY completed with status=true
Thu Apr 26 16:56:01.282 CDT 2018 – default-457261151: Sync Analysis successfully completed for object type IDENTITY
Thu Apr 26 16:58:52.073 CDT 2018 – 1360326122: Sync Execution successfully completed for Task ID[4,963] with failed transactions for Sync Records:

The list of records that failed is limited to one section of the sync. You will see a list of either roles, actors, services, domains, endpoints endpoint groups or identities, depending on which section of the sync had failed records. This is because once the sync completes the analysis or execution of the section with the failed records the sync process will not continue. You must address the failed records to continue the sync.

Alternately you can search the log for the word “completed” to find the most recent section of the sync process that completed. There will be a completed message for each section of the sync.

 

Examples of completed messages without failed records:

Thu Jan 28 10:50:29.536 GMT-06:00 2021 – default-1845137754 – L(4) : Sync Execution task for [ROLE] with Task ID [1207] started.
Thu Jan 28 10:50:29.536 GMT-06:00 2021 – default-1504145202 – L(4) : Setting progress percentage [-1]
Thu Jan 28 10:50:29.537 GMT-06:00 2021 – default-1504145202 – L(4) : Success updating task [1207]
Thu Jan 28 10:50:29.537 GMT-06:00 2021 – default-1504145202 – L(4) : Starting Sync Execution using pagesize [500] and Nthread [5]
Thu Jan 28 10:50:29.551 GMT-06:00 2021 – default-1504145202 – L(4) : Retrieved 0 ROLE for execution
Thu Jan 28 10:50:29.551 GMT-06:00 2021 – default-1504145202 – L(4) : Sync Execution Successful for ROLE
Thu Jan 28 10:50:29.551 GMT-06:00 2021 – default-1504145202 – L(4) : SyncExecution execution time for [ROLE] took [0] seconds to complete

Thu Jan 28 10:55:33.485 GMT-06:00 2021 – default-863748063 – L(4) : Sync Execution task for [DOMAIN] with Task ID [1219] started.
Thu Jan 28 10:55:33.500 GMT-06:00 2021 – default-1293059945 – L(4) : Setting progress percentage [-1]
Thu Jan 28 10:55:33.500 GMT-06:00 2021 – default-1293059945 – L(4) : Success updating task [1219]
Thu Jan 28 10:55:33.502 GMT-06:00 2021 – default-1293059945 – L(4) : Starting Sync Execution using pagesize [500] and Nthread [5]
Thu Jan 28 10:55:33.506 GMT-06:00 2021 – default-1293059945 – L(4) : Retrieved 0 DOMAIN for execution
Thu Jan 28 10:55:33.506 GMT-06:00 2021 – default-1293059945 – L(4) : Sync Execution Successful for DOMAIN
Thu Jan 28 10:55:33.506 GMT-06:00 2021 – default-1293059945 – L(4) : SyncExecution execution time for [DOMAIN] took [0] seconds to complete

 

Examples of completed messages with failed records:

Thu Jan 4 07:19:55.755 EST 2018 – default- 2123289590: SyncAnalysis for ACTOR have 2 error records
Thu Jan 4 07:19:55.755 EST 2018 – default- 2123289590: Sync Analysis for object type ACTOR completed with status=true
Thu Jan 4 07:19:55.842 EST 2018 – 2123289590: Sync Analysis completed for object type ACTOR with failed Sync Records:
ACTOR=user1;
ACTOR=user2;

Tue Apr 19 10:18:33.128 CDT 2018 – default-1441714547: SyncAnalysis for ENDPOINT have 7 error records
Tue Apr 19 10:18:33.128 CDT 2018 – default-1441714547: Sync Analysis for object type ENDPOINT completed with status=true
Tue Apr 19 10:18:33.130 CDT 2018 – 1441714547: Sync Analysis completed for object type ENDPOINT with failed Sync Records:
HTTPPORT=82,SSODOMAIN=CSEMSS_EXTERNAL,FQDN=WFHPROD-LSF01.COM,HTTPSPORT=1448;
HTTPPORT=81,SSODOMAIN=CS_INTERNAL,FQDN=WFHPROD-LSF01.COM,HTTPSPORT=443;
HTTPPORT=81,SSODOMAIN=CS_INTERNAL,FQDN=WFHPROD-LM01.COM,HTTPSPORT=1443;
HTTPPORT=85,SSODOMAIN=TC_LDAP_BIN_EXT,FQDN=WFHPROD-LSF01.COM,HTTPSPORT=1447;
HTTPPORT=85,SSODOMAIN=TC_LDAP_BIN_EXT,FQDN=WFHPROD-LM01.COM,HTTPSPORT=1447;
HTTPPORT=9080,SSODOMAIN=CS_INTERNAL,FQDN=WFHPROD-MSCM01.COM,HTTPSPORT=8443;
HTTPPORT=21442,SSODOMAIN=CS_INTERNAL,FQDN=WFHPROD-IES01.COM,HTTPSPORT=9443;

Tue Apr 3 10:51:21.774 EDT 2018 – default-471380075: SyncAnalysis for IDENTITY have 4 error records
Tue Apr 3 10:51:21.774 EDT 2018 – default-471380075: Sync Analysis for object type IDENTITY completed with status=true
Tue Apr 3 10:51:21.774 EDT 2018 – 471380075: Sync Analysis completed for object type IDENTITY with failed Sync Records:
IDENTITY=USER:DOMAIN\user1,SERVICE=SSOP,ID=user1;
IDENTITY=USER:DOMAIN\user2,SERVICE=SSOP,ID=user2;
IDENTITY=USER:[email protected],SERVICE=THICKCLIENTLDAPLS,ID=user1;
IDENTITY=USER:[email protected],SERVICE=THICKCLIENTLDAPLS,ID=user2;

To find the exceptions for the failed records you will need to search within the log(s) each failed record. For each failed record you will search for the value from the list without the semicolon at the end of the line:
For failed record ACTOR=user1; you will would search for “ACTOR=user1”
For failed record HTTPPORT=82,SSODOMAIN=CSEMSS_EXTERNAL,FQDN=WFHPROD-LSF01.COM,HTTPSPORT=1448; you would search for “HTTPPORT=82,SSODOMAIN=CSEMSS_EXTERNAL,FQDN=WFHPROD-LSF01.COM,HTTPSPORT=1448”
For failed record IDENTITY=USER:DOMAIN\user1,SERVICE=SSOP,ID=user1; you would search for “IDENTITY=USER:DOMAIN\user1,SERVICE=SSOP,ID=user1”