Waikato Regional Council Completes Migration to Infor CloudSuite

Infor announced that Waikato Regional Council has completed its implementation of Infor CloudSuite Public Sector, which delivers on its vision for a single, integrated smart platform that will have positive outcomes for all stakeholders and, in the long term, the community. Per the press release, the New Zealand local government entity selected Infor for “Project Reboot” to replace 28 disparate on-premises software systems with a cloud-based software-as-a-service (SaaS) solution — Infor CloudSuite Public Sector. The multi-year, multi-phase transformation program included new modules for financial management and budgeting, planning, human resources, property and rates, among others. Janine Becker, director of finance and business services at Waikato Regional Council, says of the success of the project, “Project Reboot was launched in May 2019 to replace 28 different software systems that didn’t speak to each other, were aging and costly to maintain, and required more than a Band-Aid fix. While a change of the scale delivered will take some time to bed into the organization, it has allowed us to address some key business risks and will provide a technology platform and business processes that our council will continue to use and optimize over time. We are seeing some early wins from the project phases that have been progressively implemented since September 2020. Infor has also brought us ‘into the tent’ where we’ve been involved in their product development cycle. The ability and opportunity to influence future solutions is a big bonus for our innovation program now and in the years to come.” With a solid track record as the cloud provider of choice for utilities and government agencies around the world, it was easy for Waikato Regional Council to choose Infor. Apart from Waikato Regional Council, Infor is the “system of record” for the nation’s water reform program and a close partner to its largest water authority, Watercare. In Australia, six water corporations are customers while leading U.S. water authority Elsinore Valley Municipal Water District is also a client.

 

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Lawson Add-ins is producing “Script error” message

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So you’re getting another Lawson Add-ins Script error but disabling third-party plugins in excel didn’t resolve the issue?

 

This may be due to the fact that Add-ins still uses the old internet explorer settings (this is likely only if you’re using Windows 10).

 

Workaround:

  1. Let’s disable usage of scripts in Internet Explorer when you go to: Settings > Internet Options > Advanced > go to Browsing section > check both the:
    1. Disable script debugging (Internet Explorer)
    2. Disable script debugging (Other)
  2. Hit the Ok button

Now in Microsoft Edge Browser:

  1. Go to Settings > click on Privacy, search and services > go to Clear browsing data for Internet Explorer > and click on the Choose what to clear button.
  2. On the Delete Browsing History dialog box, clear the check box for Preserve Favorites website
  3. Select the check box for Temporary Internet files and website files
  4. Select the check box for Cookies and website data
  5. Click Delete

That’s It! Try rebooting your PC if the issue still occurs after changing these settings.

 

Lawson Add-ins Script error – An error has occurred in the script on this page

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Lawson Add-ins Script error “An error has occurred in the script on this page”. This used to be caused by an outdated internet explorer browser before Microsoft migrated fully to Edge. Now this can occur when Excel extension apps get added via an app update or feature update.

 

When logging into Lawson Excel addins, you may get this script error, locking up your session and not being able to login.

 

To resolve this, in Excel, go to File >> Options >> Add-ins >> Com Add-ins >> Go

 

In this case, it was an Acrobat PDFMaker office com addin extension that was added after an update, simply uncheck this extension and click OK.

 

Now close excel and open again, you should be able to login to Lawson Add-ins now.

Securing Healthcare IT: The Power of Data Archiving

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10 ERP trends for 2024 and beyond

Enterprise resource planning has since been promoted from a basic business application to your organization’s powerhouse. It is a necessity in today’s business landscape. With its ever growing need and new developments and improvements in technology, the ERP landscape is constantly changing. Christine Campalle, B2B business technology specialist, highlights the top ten trends on TechTarget that we’ll see in ERP for 2024 and beyond.

  1. Clean core lays groundwork for SaaS ERP
  2. AI powers industrial ERP
  3. ERP modernization leads to cloud ERP
  4. Automation becomes a requirement in RFPs
  5. Analytics are a must-have
  6. Generative AI becomes embedded
  7. Demand rises for industry-specific cloud
  8. Regulations determine how data is stored
  9. ERP assists with ESG filing
  10. Midmarket adopts alternative ERP systems
Ultimately, while ERP will continue to be an important part of many companies, says Campalle, these ERP trends reflect a shift in how companies view ERP software and the capabilities associated with it. She concludes, “The increase in SaaS models, fueled by a clean core, is just the beginning when combined with generative AI, analytics and other capabilities to improve business processes and efficiency.”

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Infor to Deliver CloudSuite Distribution Enterprise to ICA Sweden

Infor recently signed a long-term agreement with ICA Sweden to support its logistics infrastructure and IT modernization. Per the press release, the agreement further strengthens Infor’s position in the Swedish market for business systems in retail and distribution. Richard Belec, program owner for the ERP (enterprise resource planning) program at ICA Sweden, comments, “ICA Sweden has a huge delivery responsibility towards both customers and traders, and we take that very seriously. Therefore, we have been extremely careful in both selection and evaluation of the partner who will help us move our IT solutions to the cloud. With Infor, we get a good solution that is able to meet most of our needs as standard, and we feel that our cultures match each other very well and paves the way for a successful collaboration.” Moreover, the agreement to deploy Infor CloudSuite Distribution Enterprise is part of this process and means that distribution and finance are placed in a cloud-based multi-tenant cloud environment. With Infor’s solutions are industry specific, for ICA Sweden this means that as much as 70 percent of its specific requirements are delivered right out of the box.

 

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Resolving “Metadata not available” error in Infor Reporting with Chrome browser

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Problem:

A user is encountering a problem while utilizing the XM reporting tool in conjunction with the Chrome browser.

 

Solution:

When launching the Ad-hoc reporting tool using Chrome and selecting the ER Model option, the “list” option is chosen from the provided pre-defined report layouts. Normally, users would be presented with the report building functions, and the right-side source panel would display all available fields that can be dragged into the report area. However, as observed in the attached document, both the source field and report area are completely empty, rendering it impossible to construct any form of report.

 

This issue persists when creating new reports and running existing ones through both Ad Hoc and Professional Reporting, specifically when utilizing Chrome or Incognito mode.

 

Note: Please be aware that IR only supports IE11 or Edge (in IE mode).

 

Another workaround may be to use another Browser:  IE, Firefox, Edge, etc.

 

And that’s all there is to it. Good luck!

Reaping Benefits: Retiring Legacy iSeries Systems

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Dormac Drives Efficiency and Automation with Migration to Infor Cloud

Infor recently announced that Dormac Marine & Engineering, a division of Southey Holdings, has embarked on an upgrade project to move its existing Infor LN enterprise resource planning (ERP) solution to the cloud. Having implemented Infor LN in 2014, Dormac recognized the value in a SaaS approach needed today. Per the press release, with a strategic approach the team at Infor partner iOCO guided Dormac in charting the best course to ensure its ERP system was geared for the future, while also enjoying continued support and easy upgrades, immediately deployed. Infor CloudSuite Industrial Enterprise was selected as a result. Since starting the upgrade, iOCO has been working closely with Dormac to identify which processes and reports will be moved to the cloud today, and where enhancement opportunities can be capitalized on. Moreover, the teams will be taking all historical data to the cloud rather than only opening balances, ensuring easy and complete reference into past projects and eliminating the need to run two systems.

 

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Where does Lawson Process Flow (IPA) get the SMTP server for emailing?

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If you’re creating a new IPA (Infor Process Automation) Process Flow or editing a new one, you’ll want to know where the SMTP configuration information is to send out email notifications within the flow itself.

 

For 901 and v10 systems:

  1. Go to your LSF application server
  2. Go to the $LAWDIR\system directory.
  3. Search for the bpm.properties file and find the mailserver= line that contains the SMTP server info.
  4. Update it if needed, restart the server and test.

 

For cloud customers, this can be found in the Web based Process Server Administration portal for your organization.

  1. Login into your organizations Process Server Administration portal
  2. Go to Configuration >> System Configuration
  3. Locate the “system” configuration name and double click it to open
  4. Under property name, find mailServer, edit the value if needed

That’s it!