GigaOM’s Ashar Baig presented an alarming forecast for managed services providers (MSPs) at HostingCon 2014: MSPs must adapt to new technologies and trends, or go out of business.

As cloud services grow, MSPs must adapt and bundle their own cloud services. MSPs are now tasked with cloud bundling, including “backup, virtual disaster recovery and proactive networking monitoring.” Some growing areas in cloud services are big data, mobile, systems management, and security.

Baig observes that MSPs are providing “higher value services because it is easier to sell disaster recovery instead of data backup.” He contends that the future of cloud services is hybrid clouds, with “55 percent of MSPs offering hybrid or multi-cloud services in the next 2-3 years.”

 

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Apple and IBM, fierce rivals since the 1980s, have teamed up to bring IBM’s enterprise software to iOS devices. The exclusive IBM MobileFirst for iOS deal includes IBM selling Apple products with their software integrated to its business clients. Features include native apps, IBM cloud services optimized for iOS, AppleCare tailored for enterprise customers, and basic Apple products sold directly from the company. The deal will help the companies break into areas both have been eyeing; Apple can push deeper into the enterprise with the backing of IBM, and IBM gets an injection of Apple “cool” and can offer products that businesses really want.

“Our alliance will bring the same kind of transformation to the way people work, industries operate and companies perform,” says Ginni Rometty, IBM Chairman, President, and CEO.

 

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Infor has announced the general availability for the Infor Implementation Accelerator for automotive suppliers. Users are able to use the Infor Implementation Accelerator with Infor CloudSuite Automotive (TM) or deploy it with Infor LN applications on premise with a perpetual license. The Infor LN is trusted by thousands of companies worldwide including Fortune 500 companies. The solution is designed for users that wish to implement an enterprise resource planning (ERP) suite quickly, efficiently, and cost effectively.  The solution uses Infor 10x technology that is in a cloud-based or on-premises technology platform. The reduced implementation time can help decrease cost, risk and speed time-to-value for customers in specifically the automotive industry.

 

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Healthcare payers want technology developers to create systems that measure value.  However, technology is lagging social changes. David Lansky, PhD., purchaser representative on the federal Health IT Policy Committee, is focusing on improving the nation’s healthcare delivery system by curtailing unnecessary spending and enhancing visibility by measuring outcomes and value. “To assess value, we need to measure value in the way people who get care are treated; what happens to the whole person across time and across space,” Lansky explains.

Asthma treatments could be dubbed successful if a patient reports that they slept through the night with minor to no interruptions. Depression medications would be more effective if patients return to their careers or once again participate in family life.

Patients and employees have voiced interest for this type of information. This demand for such information could reduce the overall cost of nation’s healthcare. All they have to do now is create a system that measures such value.

 

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Today, there are four industries that benefit the most from ERP software; these industries are retail, manufacturing, farming, and real estate management. With an order management system, retailers across multiple stores can update their inventory and manage tracking and shipping in real-time. In manufacturing ERP software can improve productivity by decreasing information errors. For farming ERP software can can create an organized solution for tracking and planning of crops. In real estate management ERP software aids in the process of recurring bills, track rent payments, and process revenue.

 

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As an application-focused company, Infor is determined to stay as consistent as it has in the past three years; since the  introduction of  its next generation of middleware known as “ION”.  “ION is the connectivity tissue that brings all of our applications together into these end-to-end suites, segmented by industry”. Other companies can compete with Infor; however, Infor’s President Duncan Angove states that, “We’ve got lots of different people, from eclectic backgrounds, who just think fundamentally differently about how you deliver experiences”. Although, there will always be heterogeneity in an IT environment and no one supplier has a monopoly on innovation; but as a private company Infor can be more aggressive. The adoption of the cloud is faster than expected especially in Europe.

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Infor released two new applications, Close Management and Reconciliation Management to expand their financial capabilities in the market. Infor’s niches are industries such as banking and insurance, non-profit, oil and gas, professional services, retail, public sector, hospitality and healthcare. The two new applications will free staff from manual administrative tasks and inefficient paper processes and  help to improve efficiency, improve quality of outcomes and bottom-line results. The Infor Reconciliation Management application will give users confidence and control over their financial statements. The Infor Close Management application is designed to help users to effectively produce financially and regulatory reporting in a timely and accurate manner.

 

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Since the botched launch of Healthcare.gov, a legislative achievement President Obama had hoped to utilize to improve healthcare system efforts, a new and improved product is set for second enrollment beginning November 15th.

The team is working to craft a revised user interface that’s more efficient, according to Wired; one that will attract more people to sign up when they visit Healthcare.gov. Unfortunately “about 35 to 40 percent of applicants” — people with more complex coverage needs — will be stuck with the same convoluted process as last time.

Although incorporating outside servers will require a long certification process, it should result in fewer people losing their entire application while trying to obtain something as essential as health insurance.

 

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Number 10, BBC’s Digital Media Initiative

When the British Broadcasting Channel launched its Digital Media Initiative back in 2008, it was an attempt to create a digital production system to improve the way workers created, used, and shared audio and video content.

The project was put to a halt in the middle of 2012 after an internal review was launched. The review found that the BBC displayed significant weakness in project management and reporting as well as a lack of focus on business change.

The project was halted in mid-2012 after the BBC Trust launched an internal review. It engaged PwC at a cost of £250,000 to review the management and reporting of the initiative. All in all £100 million was spent on the project

 

Number 9. Distribute.IT hack

 

In June 2011, domain registrar Distribute.IT was attacked. This resulted in the loss of information on it’s servers which caused an estimated 4800 websites and related data to 4000 customers to be lost.

Who was the cause of this attack? A truck driver from Cowra in NSW was charged for the cyber attack as well as attacks on the University of Sydney and Platform Networks.

The attack crippled Distribute.IT and they were put out of business soon after the attack.

Number 8. HealthSMART modernisation program

During 2008, the Australian government displayed its $360 million HealthSMART program which would modernize and replace IT systems across the public sector.

Last October, the costs for just implementing the new system had surged to $145.3 million, 150% more than the original budget of $58.3 million according to a report. The report also suggested that the absence of efficient controls and effective mitigation’s at certain sites pose significant risks to patients.

 

Number 7. MyKi smart card system

The Australian government’s myki public transportation smart card system has been constantly troubled with problems which have caused delays and the cost to rise significantly.

The smart card system along with HealthSMART and the Regional Rail Link were the cause of an estimated $2 billion in cost overruns for the government. Myki was estimated to cost $1.4 billion by itself and early reports state that the card is not user friendly. In fact, some customers wait up to three days for their funds to be transferred from the website to the card.

 

 

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Infor Process Automation IPAWhat is IPA (or LPA Lawson Process Automation)

IPA is a tool that enables users to automate business processes. IPA is an umbrella term for two software components. Infor Process Designer and Process Server.
The Designer is a utility that allows users to graphically define a business process.
The process server allows a user to maintain processes and administration setup.

Main differences between PFI and IPA

  • IPA is built on Landmark
  • Designer is built on Eclipse (I know it’s the same in the latest version of PFI) “Same same but different”
  • Admin tool based on SmartOffice (Lawson Canvas) and it encopasses everything. A single app to rule them all.
  • Reduced footprint: Menu.do and RMI Server are gone, Java clients are now part of Smart Office, Event manager and scheduler are now part of Landmark.
  • Now works with a single data area at a time. In fact you have to specify your data source when you log in.
  • Process/Logs stored in database. You XML files are now .lpd files and they’re stored directly in the database not in pfrepository
  • Inbasket is now a part of Smart Office / Rich Client. Also in Ming.le and workspace.
  • A true debugger that allows you to set breakpoints, check variables, and move step by step through nodes