Is CRM Truly Costly to Implement?

For many start ups and small to medium sized companies, they believe that getting a Customer Relationship Management (CRM) software is going to be rather costly, making it only realistically obtainable for large or prosperous organizations. Companies think this for a myriad of reasons; they allocate enough resources for the training, they think of it as just another software, they make poor plans for it, and/or don’t use it to the fullest. In actuality, CRM helps to majorly reduce operating cost. It does this in many of ways. For starters it makes sure that all enquiries are addressed, helping increase sales and giving more clarity about the activities of the enquiries. In addition, CRM also increases sales by analyzing a detailed report about consumer patterns and behaviors.

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IP Designer Series – Message Builder Node

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The Message Builder Node accepts a string of text and appends each text of that string to the message each time the node is used. This can be useful when your process loops through records and records any error messages for each record. It’s also good for notification messages for multiple records.

The Variable name is what will be referenced when you want to use the built message later in the process.

Reference the variable name just like any other variable name. All nodes after the message builder will have access to the message builder variable.

What are the top 5 Cloud ERP benefits?

From both a functional and architectural perspective, the meaning of Cloud Enterprise Resource Planning (ERP) is somewhat debatable. This article lists what have been found to be the top 5 benefits of cloud ERP. However, something to keep in mind about these benefits is that they are possible but they aren’t necessarily always achievable.

  1. Streamlined processes and improved adoption can be brought about just by simplifying tools
  2. Forget the spreadsheet mess and solve the problem with a truthful source.
  3. Instead of the clunky customizations, goe with platforms and apps
  4. Modern UIs are neccessities for talent and employee productivty
  5. Run the business differently with data visibility

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ISAPI Filters

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If you need multiple web sites for Landmark, when you run the IBM plugin configuration for additional sites the sePlugins ISAPI filter for the original site may be overwritten with the ISAPI dll from the new site. For example, the exectuable path for sePlugin on the site lmkdevweb was originally D:\IBM\WebSphere\Plugins\bin\IIS_lmkdevweb\iisWASPlugin_http.dll.

After adding a new site, the sePlugin executable on the initial site may be updated incorrectly to D:\IBM\WebSphere\Plugins\bin\IIS_lmkdevwebext\iisWASPlugin_http.dll. This could cause problems with the application not returning properly in the browser (http error 404). To prevent redirection problems, ensure that the path for each sePlugin is using the proper path for each site. For example:

IIS Site sePlugin Exectuable
lmkdevweb D:\IBM\WebSphere\Plugins\bin\IIS_lmkdevweb\iisWASPlugin_http.dll
lmkdevwebext D:\IBM\WebSphere\Plugins\bin\IIS_lmkdevwebext\iisWASPlugin_http.dll

 

 

Add Your Company Logo to Ming.le

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Your organization may wish to brand your Infor Ming.le site by adding a custom logo to the site. Infor Ming.le 10 and 11 offer this possibility, although Infor Ming.le 12 does not provide tools for updating the logo.

NOTE: You must be a site collection administrator to perform this update.

In Sharepoint 2013, select the gear icon, then Site settings. (If you have Sharepoint 2010, you will click the Admin link then Site settings).

Under the Infor Ming.le Site heading, choose “Customize Infor Ming.le User Interface”

To add your custom logo to the selection list, select the “add image” button. 

Browse to your file

Click the “Select image” button to select the image you just added 

You can also enter a custom link in the “Company Logo Link” field

Click “Save” when you are done

Your logo is now displayed on the Ming.le header

IP Designer Series – FTP Node

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The FTP node can be used to move records from one server to another over FTP. It is important to note that there can be only one FTP configuration per configuration set. So you should create a new configuration set for each FTP server you are using for file transfers.

  • Source File
    • Provide the file name
    • The source is remote if it is not the Landmark server
      • If you are accessing the file via UNC share, you should leave “Is source remote” unchecked
    • Connection information – select the configuration set for the remote server where the file resides (not required if it is a local file)
  • Destination File
    • Provide the file name
    • The source is remote if it is not the Landmark server
      • If you are accessing the file via UNC share, you should leave “Is source remote” unchecked
    • Connection information – select the configuration set for the remote server where the file is being transferred (not required if it is a local file)
  • File Transfer Mode
    • Select Ascii or Bin

3 Trends in Healthcare Technology That You Need to Know About

Thanks to a plethora of Internet of Things (IoT) devices and applications, the healthcare industry is getting a makeover. In 2019, the federal IT budget is expected to exceed $4.8 billion. Some of the most popular technology trends that are contributing to this large increase in budget include patient scheduling software, smartwatches, and marketing software. Patient scheduling software is making it convenient and easy for patients to schedule appointments with their doctor and even communicate with them using apps on their phone and the provider’s online websites. With heart disease being a prevalent cause of deaths in america every year, smartwatches are becoming more popular because they measure the user’s heart rate for symptoms of heart attack or cardiac arrest, and can even notify paramedics in the occurrence of one. Marketing automation software is highly appreciated and used by medical administrators. These software allow for an easy tracking of data integration, patient monitoring, and patient outreach.

 

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IP Designer Series – For Each Node

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The For Each node can be used to loop through records.

  • Iteration
    • Supply a number of iterations, or a variable
  • Expression
    • Typical “for-each” loop
    • Can use variables for each of the expressions
  • Array
    • Provide an array of values
  • XML
    • Loop over elements in an XML document




IDC Cloud Spending to Grow 21% by 2021

Over the next 5 years, it is predicted that $266 billion will be spent on public cloud services and infrastructure amounting to a 21% growth rate. There has been a 33% increase of the amount of Software as a Service (SaaS) apps that companies use since last year alone. The reason so many companies are utilizing SaaS is because of it’s ability to deliver better service and products. SaaS helps with cleaning up revenues and investment decisions. However, it is likely that with a 30% annual growth rate of both Infrastructure as a Service (IaaS) and Platform as a Service (PaaS), these cloud services will surpass the use of SaaS. Interestingly enough, the cloud infrastructure as a whole now accounts for 58.7% of the overall expenses on IT infrastructure products, which is significantly faster than traditional IT infrastructure.

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How to Manage Customer Relationships Effectively

There are many issues surrounding Customer Relationship Management (CRM). Some of the more common issues include what data is most important, how data is accessible to staff, and how to more efficiently acquire data.

Understanding the needs of the customer is essential for any company. Companies must then ask themselves how they can determine which features of CRM will likely offer the best benefits to the consumer. They can find the answer in looking at the specific problems that the customer has to deal with. Companies must also make sure that they are aligning their marketing materials and sales pitches with that of their customers, and specifically assessing if it aims at their new customers and repeat customers.

Amongst that, it is important that companies take into account their customer feedback and use it to develop or make adjustments to their products and utilize modern technology to improve customer experiences. In addition, improving internal communication, reducing technological barriers, and offering multiple methods of contact will all help a company in getting started with CRM.

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