Intersnack, owner of well known snack brand KP Snacks, has agreed to a 10 year cloud transformation with Infor CloudSuite Food & Beverage. Infor will run almost every major business application within Intersnack – spanning enterprise resource planning, human resources and talent management, financials, risk management, expense management, performance management, business intelligence, enterprise asset management, customer relationship management, procurement, and supply chain management. With over 20 iconic snack brands and private label products, the relationship with Infor forms part of Intersnack’s digitalization program which is seeks to standardize and harmonize global processes across every aspect of the business.

Artificial intelligence (AI) has been around for many years, but it’s becoming more and more relevant in technology today. AI has become the driving force of every tasks from simple to complex problems. It’s no secret that healthcare hold a tremendous amount of data, and when it comes to analyzing it, this is where AI can truly shine and be a valuable tool. With full digitization of business operations, AI can assist healthcare providers by creating efficiencies and improve patient care. AI can help in various parts of a healthcare organization such as supply chain, self-service, financials, and environment.  When AI is deployed properly, it results in patients becoming the top priority. AI is here to stay, and it’s time to invest and use it to our advantage.

For Full Article, Click Here

Customer Relationship Management (CRM) systems have proven increased revenue, but less than 50% of companies have yet to implement such program. As businesses battle to stay ahead of the competition, they have to prioritize customer data, loyalty, and satisfaction. For this, CRM has to complement human interaction and provide better solutions. Enter, Artificial Intelligence (AI). Integrating AI will complement your CRM software to optimize business operations. Here are 5 ways it can:

  1. Automate Routine Tasks
  2. Be a Virtual Assistant
  3. Improve Segmentation, Lead Customization and Prioritizing hot leads
  4. Customer Service and Retention
  5. Be a Coach the Team

AI integrated CRM will become an invaluable asset to sales teams by increasing productivity, removing the bulk of tedious tasks and allowing them to focus on what matters the most for any business – Building Relationships.

 

For Full Article, Click Here

There is an easier method with additional options to Submit ACA to the IRS. We’ve posted articles in 2016 before, but here’s the latest walk through.

 

UPDATED: Submitting ACA (Affordable Care Act) to IRS.

Once you have done all your Infor work to create your files for submitting to IRS, the steps below will help you get your file submitted successfully. The final files are generated when you run the BN299.

Download the schema package from the IRS website: Schema Package – IRS

Follow instructions on validating the files generated from Infor. See attached KB from Infor View Attachment

Example of file names:

1094C_Request_XXXXX_YYYYMMDDXXXXXXXXXXZ.xml

1094C_Request_XXXXX_YYYYMMDDXXXXXXXXXXZ-Manifest.xml

An XML Reader Application is needed to validate the files. Altova XMLSpy application is a good program to use for this. Follow the steps in the above KB article to validate the files.

Once you make the changes that are noted in the XML Validator you will need to update the Checksum value in the Manifest.xml

Checksum verifies the integrity of the file. Windows has a pre-installed utility called CertUtil. HashAlgorithm choices: MD2 MD4 MD5 SHA1 SHA256 SHA384 SHA512. For our example, we are using SHA256 since our file generated with that from BN299.

From the command prompt:

  1. Browse to the location where your files
  2. Type CertUtil –hashfile <path to XML filename> <HashAlgorithm>
  3. Press Enter
  4. Example:

The generated hash value should be placed in the ChecksumAugmentationNum tag in the Manifest.xml (remove spaces)

You also will need to make sure the AttachmentByteSizeNum is correct. This can change when you make changes to the file.

See attached KB from Infor for details. View Attachment

  1. Locate the Forms XML File.
  2. Right click on the file, select Properties
  3. Locate the Manifest XML File.
  4. Right click and open using Wordpad
  5. Find <p4:AttachmentByteSizeNum> entry
  6. Replace the existing byte size entry with the byte size found in the Forms XML File properties.
    In this example: Change Manifest Size: 4522 to match Forms XML File size: 4598
  7. Save update

And we’re done!

During an LSF outage, we checked the latest logs and saw security_authen.log was updated. It showed a number of errors that a certificate was not trusted. We checked the trusted certificates and saw that the certificate and related certificates were all trusted. So why was the error returned?

Scroll further down the log list to ladb.log. You may see that there is a GEN failed message. Verify that the GEN database really is available by connecting to it directly with a database utility like SQL Studio. Then verify that the gen database connection info is correct in LAWDIR\gen\MICROSOFT. If you are using SERVICENAME to lookup the password, you may want to test commenting out the service name and including the id/password in the file and secure the file. Restart the server and test the portal.

 

SECURITY_AUTHEN.LOG

Caused by: java.security.cert.CertPathValidatorException: The certificate issued by CN=PKIROOT-01-CA is not trusted; internal cause is:

java.security.cert.CertPathValidatorException: Certificate chaining error

at com.ibm.security.cert.BasicChecker.<init>(BasicChecker.java:111)

at com.ibm.security.cert.PKIXCertPathValidatorImpl.engineValidate(PKIXCertPathValidatorImpl.java:199)

at java.security.cert.CertPathValidator.validate(CertPathValidator.java:278)

at com.ibm.jsse2.util.f.a(f.java:14)

… 68 more

Caused by: java.security.cert.CertPathValidatorException: Certificate chaining error

at com.ibm.security.cert.CertPathUtil.findIssuer(CertPathUtil.java:316)

at com.ibm.security.cert.BasicChecker.<init>(BasicChecker.java:108)

… 71 more

 

LADB.LOG
DBDataAreaFactory_1 Create of kind “GEN” failed.
java.lang.UnsatisfiedLinkError: com/lawson/rdtec
h/db/api/DBJni.jniTsDBConnect(I)Ljava/lang/Integer;
DBDataAreaFactory_1 Create of kind “GEN” failed.java.lang.UnsatisfiedLinkError: com/lawson/rdtech/db/api/DBJni.jniTsDBConnect(I)Ljava/lang/Integer;

 

MICROSOFT
#LAWGATENAME=msfdb2000
DBSERVER=lawdbserver
DBNAME=LAWGEN
#SERVICENAME=DBGEN
LOGINNAME=lawson
PASSWORD=lkaj7fde#%&hdsw
SCHEMA=dbo
FILEGROUPS=FALSE
#DEBUG=TRUE

 

PORTAL

“String or binary data would be truncated.”

This is a common error if you’re trying to update a field with more data than it allows, e.g. trying to update a char(30) field with a 50 character string.

 

If you try to modify the column data type you’ll get a new error:

“The changes you made require the following tables to be dropped and re-created”. This might be an inconvenience for you.

Easy fix:  Go to Tools >> Options >> Select Designer and Uncheck >> “Prevent saving changes that require table re-creation”

 

And you’re DONE!  Modify the data type and run your update query.

With Amazon and Warren Buffett’s push into healthcare, Apple has followed suit by launching primary care health clinics called AC Wellness. The in-house clinics and health service for employees and their families aim provide “compassionate, effective healthcare to the Apple employee population.” Apple will provide a “unique concierge-like healthcare experience” that is “enabled by technology”. With their health and fitness devices like the Apple Watch, they are already halfway through the technology incorporated service. The first two healthcare centers are planned to open this spring in Santa Clara County, California, near Apple Park and Infinite Loop headquarters in Cupertino.

 

For Full Article, Click Here

How to Fix Lawson Backoffice Publish Issue

This is a simple fix but sometimes hard to determine even if you’ve reviewed the Infor documentation.

So first lets make sure your FTP settings are setup correctly:

Lets assume you already published your report in LBI, for us we are doing CU201 for testing:

We run the job again so it will publish automatically via backoffice:

Problem:

The broadcast.csv and published.csv shows the CU201 report being transferred but the Instance is NOT being created.

Solution:

Give your Lawson Backoffice user write/read access to the LSF %LAWDIR% directory as well as FTP access to \Lawsonprod_Apps which most have setup already.

Results:

You should now see the instance created when you run the same CU201 job:

We noticed our jobs are failing after refreshing our productline. The job log is showing a bad file status error.   

This particular error was caused by windows permissions not being inherited.  Even though the owner of the applications directory was correct, it was not the owner of the files and folders underneath it. This was resolved by setting the owner in the advanced security settings of the folder properties and running icacls to reset permissions on the files.

——————————————————————————–

User: domain\lawson                     Job: PR140           Queue: **********

——————————————————————————–

BEGIN:  Job Submitted:  Wed Feb 14 09:22:06 2018

Step  1:  PR140 Started. . . . . .:  Wed Feb 14 09:22:06 2018

Token Command. . . . . .:  C:\LSFDEV\law\dev\obj\PR140.gnt

Executable Command . . .:  C:\COBOL\bin64\run.exe C:\LSFDEV\law\dev\obj\PR140.gnt dev NT00000004 PR140 1

Process ID . . . . . . .:  4008

Running as Account . . .:  domain\lawson              

Program Messages:

** Creating .prt and .dtl files

Bad File Status 3 7 On File PRPAYRPTEN-FILE

Elapsed Time . . . . . .:  00:00:00

ERROR:    Stopped On Exit 1.

Elapsed Time:  00:00:01

END:    Job Ended:  Wed Feb 14 09:22:07 2018

Infor recently announced that French agro-industrial company Nutriset, has decided to implement Infor M3 Food & Beverage as its new Enterprise Resource Planning (ERP) solution. Nutriset is known for its specialized nutritional solutions, such as therapeutic milks and ready-to-use therapeutic food, which are world-renowned and support millions of malnourished children through its global partners. Implementing Infor M3 with the company’s development plan makes room for growth. “We wanted to adopt a more dynamic market-based solution as well foster our capacity to anticipate changes in our sector”, says Christophe Devillers, IT Manager at Nutriset. “The Infor solution proved to be the best suited to our requirements.” Infor’s M3 Food & beverage solution will be able to improve the company’s quality and inventory control, supply chain, distribution, and other operations and financial areas of the company.

 

For Full Article, Click Here