500 Error in DSP Applications

,

If you update your LSF core technology, and subsequently find that your SSO applications (such as LBI or MSCM) produce a 500 service error, you probably need to update your DSP install on the host server for the SSO application.  Please see our article archive for instructions on how to update and reconfigure DSP.

If you get a “NoClassFoundError”, you may need to add a new class path to your JVM properties in WebSphere.  Figure out which class is missing and add the path to the JVM properties, then restart your application server and check to see if the issue is resolved.

Seven Signs Your Business Should Move To A New CRM System

Nothing makes an organization run more smoothly than the right Customer Relationship Management (CRM) system. However, you must regularly evaluate if your current system is doing the job for your growing company. Barrett Cordero, President of BigSpeak, a leading global speakers bureau, recently learned that their CRM system needed updating. He shares seven signs below that you should look for to know when it’s time for you to update your CRM system to something better.

  1. It’s unreliable – If your CRM used to work perfectly but now can’t be relied on 99% of the time, it’s time to switch systems.
  2. It doesn’t do mobile – If you can’t access your CRM by phone, you miss opportunities.
  3. It doesn’t integrate with other software systems – integrating with other systems (sales, contracts, websites) is a huge time saver.
  4. It’s user unfriendly – friendly deisgn makes for quick and easy navigation (again, saving time).
  5. It doesn’t work well across departments – If your CRM works well for one department but bad for others, then it’s bad for your entire company.
  6. It doesn’t have growth potential – If your CRM doesn’t have the potential to grow with your company, then it’s time to find the kind of CRM that can grow with you.
  7. It’s all you talk about – When you reach this stage, it’s time to do the research, take the leap and spend some time getting a new system in place.

It may take a while to realize you need to change your CRM system. But when you first notice it, take immediate action and start finding a newer and better system to help your business go further.

 

For Full Article, Click Here

Web Page errors when logging into IFS

, ,

If you see some error messages when you first open IFS (similar to the message below), make sure that all components of the Application Server have been installed.

These are installed in the Server Management area > Add Roles and Features.  The Application Server role is delivered with PowerShell commands that are required for IFS to run.

 

Update DSP for LBI

, ,

If you have installed a new DSP for your LBI server, it is very simple to point LBI to the new DSP install.

First, update the sysconfig.xml file located at <LBI Install Directory>/FrameworkServices/conf.  Look for the old DSP name and update it with the new name.  Then, be sure to change the class paths in WebSphere > Your Application Server > Java and Process Management > Process Definition > Java Virtual Machine.  Also, update the Custom Properties at the same location.

Restart the application server.

 

 

How are Recurring Journal Entries Approved?

, ,

When you journalize a Recurring Journal Entry, it goes through the standard JE approval flow. There is no delivered flow that looks at the Recurring Journal.

If you want the Recurring Journal Entry to be approved once when it is created and not approved each time it is journalized, a Custom IPA will need to be created to do that.

If you want changes on the Recurring Journal Entry to be re-approved when generated, make sure your custom trigger kicks off the IPA every time the Recurring Journal Entry is released.

You may then want to modify your JE approval flow to exclude transactions with the RJ system code since it was already approved – both initially and when it was changed.

Infor and Mashfrog Join Forces for Fashion & Industrial

Infor’s latest channel partner is with Mashfrog, an IT and digital services company based in Italy. The partnership is designed to help manufacturers in both the fashion and industrial industries in Italy to modernize through technology and pursue digital transformation programs. Mashfrog will have access to the Infor CloudSuite Fashion (based on Infor M3) and combined with the company’s service delivery credentials, it will help local businesses to capitalize on digitization, drive performance and expand market share. “Infor’s continued innovation and cloud first strategy is impressive and we are delighted to join forces with them to consolidate our proposition for the Italian market,” comments Federico Zuin, Mashfrog Group CEO. “Fashion and apparel companies face huge challenges and complexity, but through making the best decisions about where to invest in digital capabilities, they stand to win market share in what has become a global mega industry. Infor’s cloud first strategy combined with deep domain functionality and industry expertise, together with our credentials, industry knowledge and experience in service delivery, mean that we have an impressive proposition to take to the Italian market.”

 

For Full Article, Click Here

Installing DSP for Authentication Against LSF

, ,

You may find the need to install or update DSP for your SSO applications, such as LBI or MSCM.  DSP allows these external web application to authenticate against Lawson for Single Sign-On.

Information you will need:

  • The password for ssoconfig
  • The passkey used to install your current DSP version (if applicable)
  • FQDN’s for your LSF server and the server that hosts the application for which you are installing DSP
  • Credentials for an admin account (usually lawson)

 

First, download the latest DSP jar file from InforXtreme.

It is best practice to back up your ldap instance before you begin the install.

On the server of the SSO application, open a command prompt as administrator.  Navigate to the directory where you saved the DSP install file.

Type command java -jar <DSP file>.jar.  This will open the install wizard.


Enter a new configuration passkey.  NOTE that if you are updating an installed DSP, you will need to know what passkey was used to install it.

 

Give your DSP instance a meaningful name

 

Set the location where you want the install files saved, and set the java location.

 

Mingle DSP install is a different process not addressed in this article.

 

Provide the FQDN of your LSF server.  The standard and secure ports can be found in your LSF install log.  Enter the password that you use to run ssoconfig.

 

Enter account information with administrative privileges in Lawson

 

Enter the appropriate values for the server that hosts your SSO application

 

Click Install

 

Update the JVM custom properties with the new install information (if necessary)

 

Install or update your security application in WebSphere.  The install file lawsec.ear can be found in <DSP install directory/jar/secondary

 

Run a smoke test against the new DSP install at https://<application base url>:<port>/sso/SSOConfig

The Problem of Creating Purchase Orders for Store Local Purchases

, ,

The procurement modules in large ERP systems are great for buying in bulk and keeping stock supplied for your larger purchasing needs.  Usually items are shipped to a receiving dock and are received into the ERP system by the receiving personnel.  This makes doing AP matching viable for these purchases.

What do you do with the items that your local store needs that are not shipped to a warehouse for distribution?  What about when the items are not part of a current contract or even needed on a contract? A store may need light bulbs for their light fixtures, for example, and the local manager has the authority to place an order for them without getting them in his regular warehouse deliveries.  This type of local purchase does not need approval beyond the store manager.  Waiting for a long process to establish a local supplier of light bulbs could leave the store in the dark before the process completes.

You still want these local store purchases to have an approval process that is tracked for audit compliance and a way to know what your commitments are.  How do you deal with these purchases now?  Wouldn’t it be great to have a local purchasing solution that doesn’t require a receiving department and still allows you to know:

Who approved the order

What your total corporate commitments are

Where you purchased something before for when you need to purchase them again

A solution is coming – stay tuned for more information soon!

 

 

 

 

IPA Troubleshooting Series

, ,

Here is a list of known IPA errors and their solutions as provided by Infor.

  1. Email attachment does not exist – Attachment: Drive:/Path/To/File/filename.ext does not exist.Solution:
    When adding attachments to a IPA email node, you must first ensure the file you wish to attach resides on the Landmark Environment Server.• If the file exists in LASYSDIR/LPS/emailattachments, simply list the file by filename.ext
    • If the file exists in any other Landmark Server Directory, list the file by it’s full absolute directory path
    • If you are using Multi-tenant Cloud, the file needs to be added PfiFileStorage, list the file by its full name in PfiFileStorage 
  2. SSOCfgInfoServlet was not successful – Login error: com.lawson.security.authen.httpclient.LawsonHttpClientException: Login: The call to SSOCfgInfoServlet was not successfulImportant to note that any failing path connecting from IPA to LSF server can throw an identical error as stated above. The solution below should only be applied if the following can be seen in WebSphere’s system.out log:REQUIRED SUBSEQUENT ERRORjava.net.UnknownHostException: <server>

    at java.net.InetAddress.getAllbyName0(InetAddress.java:1302)

    Solution: Try adjusting the java.security file to disable caching while troubleshooting the problem on the DNS server. In order to modify this value, open JAVA_HOME/jre/lib/security/java.security and change the networkaddress.cache.ttl line to:

    networkaddress.cache.ttl=0

  3. IPA Designer: Lawson Query Builder – Error Generating Process Query String

This error can pop up upon pressing “Build” in IPA Designer LawsonQuery node.

Solution: This silly error may be caused by using a IPA variable (such as <!appProdline>) for your dataarea in the query string. Instead, just remove the variable and type in the dataarea manually instead.

Before: PROD=<!appProdline>&FILE=EMPLOYEE&INDEX=EMPSET1&KEY=<!Company>=<!Employee>&FIELD=ADD-ALLOW-AMT;AUTO-DEPOSIT;BIWEEKLY-RATE;COMPANY;EMPLOYEE&OUT=CSV&DELIM=

After:
PROD=lsapps&FILE=EMPLOYEE&INDEX=EMPSET1&KEY=<!Company>=<!Employee>&FIELD=ADD-ALLOW-AMT;AUTO-DEPOSIT;BIWEEKLY-RATE;COMPANY;EMPLOYEE&OUT=CSV&DELIM=

Infor Helps Forever New in Digital Transformation to Take the Lead

Infor recently partnered with Australian-based fashion and accessories brand Forever New to transform its supply chain and warehouse management operations in order to remain agile in a dynamic retail industry. Forever New will leverage Infor’s Supply Chain Execution (SCE) and Intelligence Open Network(ION) solutions across its warehouses and supply chain to help cater to demand across its channels including in-store, e-commerce and drop-ship for online marketplaces. SNS, a global supply chain alliance partner, will assist in implementing the solution and will help streamline Forever New’s warehouse management operations. This allows for dynamic order processing capability and enhanced stock optimization with voice-based operations, activity-based billing, labor management, better inventory visibility and accuracy. “Forever New’s desire to be an agile retail player is matched by Infor’s drive to deliver finely-tuned, industry-specific capabilities in the cloud. We are committed to helping this new-age dynamic retail leader carve out new markets by continued innovation, and supporting their growth and digital strategy,” said Helen Masters, Senior Vice President and General Manager, Infor Asia Pacific.

 

For Full Article, Click Here