IPA v11 Link to Download IP Designer

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IP Designer is no longer downloaded from InforXtreme, starting with IPA version 11.

The link to download can now be found in the validation URLs that are generated during the install. These web pages can be found on your Landmark server at LADIR/validationurls-<productline>.htm.

Landmark 11 Validation URLs & Rich Client Links

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Landmark version 11 still has the validation URLs in the LADIR folder, but the Rich Client download link has moved.

To access the Rich Client download, use the URL https://<LANDMARK-SERVER>/canvas/native/.  You will find all the Rich Client links at this location.

NOTE: In v11, the validation URLs page contains the link to download IP Designer.

6 Reasons Your Business Needs CRM Software

Businesses thrive and make profits through their customers. So why is it that not all businesses have considered investing in customer relationship management (CRM) software? CRM software is a valuable invesment because it improves work productivity and customer relationships. How you form and maintain relationships between you and your customers makes a huge difference in retaining them. It also applies to how you act on new leads and prevent people from bouncing away to one of your competitors. Lexie Lu at SocPub shares several reasons why you should invest in CRM software, as it will help your business relationships in the long run:

  1. Elevate Your Internal Communication – CRM software helps sales and marketing communicate better, as well as allows leadership tp better understand their client relationships.
  2. Reduce IT Costs – With all the money you save implementing a CRM software, you can utilize it elsewhere in the company, such as training your sales team or creating team-building opportunities.
  3. Increase Productivity – Implementing company-wide CRMs helps increase productivity and reducing wasted time trying to track down information needed to complete a task.
  4. Understand Your Customers Better – A customer who feels important and heard is much more likely to do business with you than one who feels they are starting from scratch every time.
  5. Automate Daily Tasks – A good CRM system automates some of them and frees up time for more creative endeavors.
  6. Remove Miscalculations – CRM software creates reports and runs statistics for you, removing the potential for human error.

More and more companies are jumping on the CRM bandwagon and so should you. If you’re planning on growing your company, a good CRM software may just be the push you need to increase your profits.

 

For Full Article, Click Here

Error Running Lawson Command Line Utilities

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UnsupportedClassVersionError occurs when running Lawson command line utilities. This could mean that Lawson is using an incompatible version of Java. Make sure you have a compatible version of java installed and activated. If that is the case, then check your enter.cmd file and make sure it isn’t manually setting the JAVA_HOME variables to the incorrect version of java. If it is, update to point to the correct location.

IFS Database Error

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If you are unable to log into Infor Federation Services (IFS) with a very vague error message, check the event viewer on the AD FS server to see if there are any more descriptive messages there. A database login issue could indicate that the install user for IFS doesn’t have the proper permissions on the database. Make sure the Lawson and spinstall accounts both have full access on the two databases that are created by the IFS install.

Auckland Transport Selects Infor for Standards Compliance and Asset Optimization to Deliver a Better Customer Experience

Infor recently announced their newest partners in Auckland Transport (AT), New Zealand’s largest regional people mover on land, by rail and over waters. AT will deploy Infor CloudSuite EAM to standardize and manage their assets and will help optimize the organization to attain better decision-making and ultimately boost customer satisfaction. The Infor CloudSuite EAM solution will provide AT with a modern asset information system to support collaboration and an evidence-based culture of decision-making across all asset classes and asset lifecycle phases to align with the ISO 55000 principles of the International Organization for Standardization being adopted by Auckland Transport. “Infor and AT put customer-centricity first,” says senior vice president and general manager Helen Masters of Infor Asia Pacific and Japan. “We are committed to partnering with AT to help enable the organisation to better respond to the challenges of a rapidly-growing city – by combining modern asset management practice with digital technology to improve both network performance and the customer experience.”

 

For Full Article, Click Here

Activating Patches – dbreorg error

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Occasionally when installing patches, you may get a message during the dbreorg phase of the activation. This usually means that some process has a lock on your files. Bounce your Lawson services, then run the dbreorg manually. If you get the same message, you may need to delete the + dictionary file.

Now, activate your patch.

Thick Client Identity

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When AD FS is configured for Lawson, there is also a “Thick Client” installed, which allows users to connect to client tools such as Microsoft Add-ins or Lawson Security Administrator. For users to be able to log into these tools, they must have a thick client identity set up in Lawson Security.  The thick client value will be the same as the ssop value.  Password isn’t used, so it can be set to anything.

5 ways to leverage ERP in the cloud without throwing away millions

Not too long ago, the concept of moving your business to the “cloud” was a cautious and risky gamble. Nowadays, almost everyone is utilizing cloud technology. Like many current technological trends, how to take advantage of cloud services and how to do it right is just as important as actually moving forward with it. Enterprise Resource Planning (ERP) solutions are taking advantage of cloud migration to provide a better user experience for everyone involved in a company. Michael Bathon as Diginnomica explains how a person must understand the full range of cloud deployment, know where they want the direction of their business to go, and consider alternatives before deciding to put their company on that path. Bathon further shares 5 ways to leverage one’s ERP system in the cloud below:

  1. Use SaaS where it makes sense – There are drawbacks to SaaS, but even if you won’t move the whole company, SaaS ERP might make sense for a division, a newly acquired company, or your distributed salesforce.
  2. Lift and shift trusted applications – Those who don’t think their organization needs a heart transplant still may conclude it needs to build new muscles. They can begin running their existing ERPs (customizations and all) on cloud infrastructure and gradually weave in other cloud services.
  3. Take advantage of world-class infrastructure – Unless you work for a Fortune 100 company that has made considerable investments in building cloud-like data centers, and they focused their new investment where it will drive competitive advantage and growth, you can’t hope to match the economies of scale and DevOps expertise that exist within companies such as Amazon Web Services or Microsoft Azure. These are resources you could never hope to field on your own.
  4. Access leading-edge cloud resources – Strategic use of the cloud allows you to begin asking questions and creating solutions that otherwise would have lingered forever out of reach because of cost and technical barriers. Taking advantage of advanced cloud services becomes much more practical when your applications and data are already there. Microsoft, Amazon and Google are investing billions in creating next generation data management tools – and you can take advantage of them for pennies on the dollar.
  5. Earn your cloud cred – IT leaders of today who are not prepared to go all-in on the cloud as your modernization strategy must often be prepared to explain themselves because “everybody knows” the cloud is the future. You may indeed score points with company leaders by showing you are embracing that future.

You do not have to more everything to the cloud, and you should not rush the migration process either. Strategically mapping out what you can benefit from cloud technologies to better your business is the first step. Remember, Bathon suggests that it’s “about taking a ‘business first’ not a ‘cloud first’ approach.”

 

For Full Article, Click Here

Can’t assign a printer in a RECDEF job?

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Can’t assign a printer in a RECDEF job? Make sure you have a Printer assigned to you.  Although the rest of the job can be setup, if you do not have a printer assigned to you, then you won’t be able to assign a printer to a step in RECDEF.  For more information see KB 1206370.