So, you have a job failing, possibly a multi-step job and you’ve either ran into the “Cannot process loc” error or something like “Bad File Status 4 7 On File <Filename>”

 

This isn’t allowing the job to run and or pick lists to be printed.

 

  • First make sure you verify with your IT team that this job is not going to run soon again and that none of the other programs are running.
  • Now to resolve this issue, you will need to use a quick paint screen to change the OE-RUN-STS field in the ICLOCATION file from 2 to 0.

The OE-RUN-STATUS values are:

0 – No processing in progress

1- Allocation Feedback Running (WH110)

2- Pick List Print Running (WH130, WH131)

3 – Picking Feedback Running (WH132 – Feedback step 1)

4 – Packing Feedback Running (WH132 – Feedback step 2)

5 – Shipping Feedback Running (WH132 – Feedback step 3)

6 – Ic Reorder Running (IC140, IC141, IC142)  The IT Team can use command such as tmmon to verify.

  • If the job is scheduled to run again automatically, allow it to do so and it should complete and the pick lists should be printed. Make sure other jobs are not scheduled to run around the same time you’re changing the OE-RUN-STATUS.
  • Lastly, if you’re running frequently for the same parameters, change the pgmdef, Execute parameter to Non-Concurrently to ensure the job prior has completed before the next one attempts to run.

Good luck!

Infor recently announced that Nahdi Medical Company, a Saudi Arabia-based pharmacy retail chain, has digitally transformed its financial management, payment systems, and financial planning with Infor Treasury Management. With the tech giant’s help, this solution allows vast improvements to Nahdi Medical’s financial management and planning capabilities, placing the company in a strong position to expand its operations in line with Saudi Arabia’s Vision 2030 ambition to increase the private sector participation in the provision of healthcare services. Nahdi Medical operates the Middle East and North Africa (MENA) region’s largest pharmacy retail chain, with a network of pharmacies in all cities and villages across Saudi Arabia, a clinic in Jeddah, and an expanding presence in the UAE. Per the press release, Mohamed Seddeak, head of treasury and corporate finance at Nahdi Medical, said, “By deploying Infor Treasury, we have completely transformed the way our finance department operates. We can now achieve far more with the same resources, while gaining a wealth of data and analysis to help us plan effectively as we expand our operation with medical clinics in Saudi Arabia and new pharmacies in our home market and across the GCC.”

 

For Full Article, Click Here

Public Hospitals Authority (PHA) recently selected Infor CloudSuite Healthcare Financial and Supply Chain Management applications. Implemented by Infor’s Consulting Services (ICS) practice, these capabilities will replace PHA’s legacy systems and help improve outcomes in public healthcare delivery in the Bahamas. Per the press release, PHA will use Infor applications to take better control of financial operations in order to control costs and manage margins. They will be able to improve transparency with advanced analytics, consolidate data from disparate sources, reconcile for period-end closings, and benefit from increased visibility into activities that impact finances across the enterprise. In addition, supply chain capabilities will allow users to automate the procure-to-pay process. PHA will also be able to spend less time on administration and more time on securing reliable suppliers, negotiating competitive pricing, and driving sustainable cost savings.

 

For Full Article, Click Here

The Lawson Form Transaction node is used to create AGS calls to make updates to Lawson Forms.  If you already have an AGS call built, you can simply put it in the property window of the node.  You can also build an AGS call from scratch by clicking the “Build” button and going through the Wizard.  The connection should already be using your Infor Lawson configuration set, but you can set that explicitly if desired.  For this node to work, it is important that you have the Infor Lawson tab configured in your “main” configuration set in Landmark/IPA.  You can get more information on how to do that here.

In the Build wizard, select your product line, the module, and the token where you are making updates.  The Method(s) available to that token will be all the methods available to the token in Lawson portal.

Move over the field(s) that you want to update.  Make sure you include the fields that are required on the form.  If you are making a change, make sure you include the key fields and their values for the item you are changing.  The Value can be a hard-coded value, or a variable available to the node.

Click finish when you have filled in all your desired fields.  The AGS call will now appear in the property window.

 

Dutch Flower Group (DFG), the world’s largest flower and plants trader, has selected Infor CloudSuite M3 for its subsidiaries Bloom – Green Partners, Van Dijk Flora, Superflora and JZ Flowers to help automate business processes to improve the use of resources and increase efficiency. With the need of an enterprise resource planning (ERP) solution to help further automate operations and finance, Infor was the best fit for the Dutch Flower Group to meet their needs. “After a thorough analysis, we selected Infor because of their proven industry-specific solution and great fit with the team,” said Michel van Hout, CIO at Dutch Flower Group. Per the press release, with Infor CloudSuite M3, Dutch Flower Group is investing in its future by enhancing its backend technology to better meet the growing needs of its industry and customers.

 

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The COVID-19 pandemic saw indefinite closures of many major businesses. Those who have stayed open, such as restaurants, have had to adjust their services the past several months. Paul Sawers shares an article on  Venture Beat of the various methods of technology restaurants are embracing as they reopen their dining rooms. With table service being the main concern (since the restaurants that stayed open focused primarily on takeout or delivery), restaurants are thinking of ways to have as minimal contact service as they can for their servers and customers. For example, Amazon-backed Deliveroo enables restaurants to accept orders and payments from diners as well as offer digital menus for walk-in customers. Additionally, Restaurants are using QR codes for patrons to view menus as well on their mobile devices. PayPal rolled out contactless payments in 28 markets for minimal contact, and TableDrop, a new platform, allows restaurants and diners to conduct business meetings from a safe distance. We are still trying to adjust to this pandemic world. Whatever the changes that we still need to make, it’s clear that technology will play a huge role going forward.

 

For Full Article, Click Here

The Resource Query node can be used to query Lawson user (RM) data in Lawson Security.  This node can be especially useful for automated user functions, such as onboarding and offboarding.

To start a query, click “Build” on the properties screen.

Select the RM Object and the Service that you want to use and click “Get Attributes”.  Choose the Attributes that you want to retrieve from each user’s record.  Then click “Next” to select the search criteria.

You can choose users based on their Resource (RM) data or Services, or both.

Once you click finish, the query should be built in the properties window.

 

The best way for businesses to build relationship with customers can be found in customer relationship management (CRM). This platform allows you to store customer data and measure different means to approach customers and generate more sales. Business Motoring shares the top five ways CRM software helps increase profits in the automotive industry.

  1. Lowering disturbances connected to the distribution of Leads – “With Customer Relationship Management, one can set the CRM system on an automatic basis. Automatically the existing leads can be distributed amongst all of the sales managers.”
  2. No more missing valuable offers – “Some of the deals with buyers fail because there is always something missing in the offers, or in the process of sales. With the help of a CRM software, a plan of action can be made up which should specify the tasks that are on the stage of sales.”
  3. Following up on tasks with CRM – “With the help of the CRM software, one can always look after all the tasks. You can look at the tasks step by step until they are done. Also, you can make those customers follow up.”
  4. Test drives and customer information – “It can be very difficult to look up to test drive requests coming from all over the crowd. Knowing for the fact that without knowing the customers the test drive request can’t be approved. While if you use the CRM software, loads of things can be conceded. By filling an online test drive form, the forms will go to the CRM directly. Now the CRM will store all the personal information of the customer.”
  5. Customer analysis – “Later on, whenever you need any information about your customer all you have to do is to surf the CRM software. It is because the software will have all the customer information, the contact, the events, the campaigns, and the rest, all stored.”

 

For Full Article, Click Here

There are a couple of authentication options when it comes to your external Lawson website.  If you want to authenticate using AD FS, you will have to put an AD FS server on the DMZ and make it externally facing.  If that is not an option at your organization, another option is to authenticate using the LDAP Bind.  Even when you implement AD FS for Lawson authentication, some pieces of the application (such as Add-ins) still require LDAP Bind.  So, you can set up your external website to take advantage of that service instead of AD FS.

The first step is to create an SSO domain if you don’t already have one.

Next, you will need to create a new HTTP endpoint with the values:

FQDN – the fully-qualified domain name of your externally facing web server

HTTP Port – the HTTP port your Lawson site uses (can be -1 if you want to disable HTTP)

HTTPS Port – the HTTPS port your Lawson site uses

SSO Domain – the LDAP Bind domain from the step above

Next, assign your new endpoint to your LDAP Bind service.  If you are still using LS as STS (as opposed to AD FS) for authentication to Lawson, this service is probably “SSOP”.  Otherwise, it is the service that was set up for LDAP Bind in applications like MS Add-ins or Lawson Security Administrator.

Next, you need to create an endpoint Group.  Give it a meaningful name that will let you know this is the group for external Lawson.

Now, assign your new endpoint to the endpoint group you just created.

Recycle services (or reboot your server), and do your smoke test.  Check the SSOServlet URL to make sure you are presented with the Infor Lawson login screen:

COVID-19 has turned our world upside. From our way of living and our way of doing business, we’ve had to adjust our everyday lives to handle this pandemic carefully. Even as businesses are slowly starting back up again, we need to be mindful of how to move forward as things aren’t going to go back to ‘normal’ for a while. The good news is that we don’t need to spend too much money on rethinking strategies because customer relationship management (CRM) can organize whole industries that have been affected by the pandemic. Victor Iryniuk shares on business2community of the various ways businesses can utilize their CRMs to be more adaptive to the post-Covid world.

New Customers. “With the world working remotely, the gaps in company sales processes have widened. CRM helps businesses close those gaps by ordering and cohering sales processes. If the gaps aren’t there, new prospects and leads will find it much more difficult to fall through them.

New customers are bound to feel some level of uncertainty. The quicker your business can get them into, and moving along the pipeline, the closer they are to making a purchase.”

Existing Relationships. “Customer-centricity is critical during a crisis, when your existing customers make up a disproportionate share of incoming revenue. If you want to keep your business afloat, it’s essential to invest in maintaining positive relationships with every existing customer. It’s important that each customer is approached with understanding, humility, and empathy at the very least, if you expect them to stick around.”

Post-Crisis Team Management. “The new reality is that companies are starting to embrace work-from-home employment models. With a balanced approach to working from home and the leveraging of technology to help implement it, we could step out into a much fairer world for our employees.”

 

For Full Article, Click Here