IP Designer Series – Resource Update Node

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The Resource Update node is used to add/edit/delete resources in Lawson Security (Resource Manager).  This node is extremely useful for automating onboarding and offboarding.

In the properties of the node, click “Build” to build your resource update action.

Select your action and the type of object you are updating (People or Thing).  The selection criteria and the updated values can be IPA variables.

After you click “OK” on the build, you will be able to see what is being updated in the properties window.

Suitcase Hospitality Optimizes Revenue Management with Infor

Infor recently announced that French hotel group Suitcase Hospitality is continuing to deploy Infor’s EzRMS revenue management solution across its properties to standardize its practices across all of its facilities. The cloud-based solution, which is based on AI (artificial intelligence) and its extensive learning capabilities, provides hospitality professionals with enhanced revenue management functionality and advanced tools to help improve customer service, in particular to better anticipate the commercial services to be offered to them. Since 2015, Suitcase Hospitality Group develops, designs and operates its own hotels on a totally independent basis. Another of the group’s distinctive features is that it owns a number of different brands and luxury hotels and boutique hotels. The group currently has five establishments in exploitation and aims to open three new ones per year. Per the press release, Infor EzRMS enables Suitcase Hospitality to standardize processes across its various properties, automate revenue management, optimize room occupancy and independently analyze market data. The solution identifies its customers through the analysis of their purchasing behavior. Thus, each establishment of the Suitcase Hospitality group can better know and understand the specificities of its clientele and adapt its price offer accordingly.

 

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Samra Bolsters Water Security in Jordan with Infor EAM

Infor announced that Samra Wastewater Treatment Plant, Jordan’s largest wastewater treatment facility has deployed Infor EAM (Enterprise Asset Management) to transform operational efficiency and reduce maintenance budgets. This will help preserve Jordan’s scarce water reserve. For improved asset management, Samara installed Infor EAM with Infor’s partner Intertext Systems. The first phase of the deployment covered more than 4,000 assets. Per the press release, Khaled AlShami, Infor director of solution consulting, Middle East & Africa, said: “Infor EAM has given Samra clear visibility of its assets, enabling it to digitize and automate its maintenance function. Asset management is important for all organizations, but the benefits are especially keenly felt by utilities such as Samra.” Looking ahead, Samra continues to expand its use of Infor EAM, adding more assets to the system and expanding the scope of the solution.

 

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LBI Ancestors Error

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If your LBI instance is installed with Crystal Report Application Server 2011, you may see a recurring error in your LBI WebSphere logs, referencing “JSONOBject[“ancestors”] is not a JSONArray”.

This is a known defect in CRAS 2011, and will be resolved with an update to CRAS 2011 SP4.  You can safely ignore this error, or you can configure the logger to ignore it.  To configure the logger to ignore the error, add the following to the LBI_HOME\Reporting Services….\erswar-x.x.war\WEB-INF\classes\log4j.xml:

<!– Workaround to supress com.businessobjects.report.web.json.JSONException: JSONObject [“ancestors”] is not a JSONArray. error–>

<logger name=”com.businessobjects.report.web”>

<level value=”FATAL”/>

</logger>

 

Then, restart WebSphere and verify that the errors are no longer being logged.

 

Zyllem and Infor Partner to Strengthen Enterprise Distribution across ASEAN

Infor and Zyllem, a specialist in last-mile logistics distribution networks, announced their technology partnership to digitize and optimize logistics value chains across ASEAN. Per the press release, Infor will leverage Zyllem’s SaaS-based distribution platform for Infor Warehouse Management Systems (WMS), including key verticals such as retail, logistics and distribution. This will empower Infor customers to integrate their distribution and supply chains seamlessly, with end-to-end visibility and control across their networks. “Over the next six months, Infor and Zyllem will connect with major distributors in the market to share their vision of the future logistics and supply chain market. We’re glad to have found a partner that shares our vision and is committed to bringing change to a market that is ripe for innovation,” says Noam Berda, founder and CEO at Zyllem. This partnership has the goal of digitizing and optimizing the enterprise logistics value chain so as to deliver intelligent tracking and insights for customers.

 

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Zadig&Voltaire Switches to the Cloud with Infor CloudSuite Fashion for its Transformation

Zadig&Voltaire, a French ready-to-wear brand with operations in more than 30 countries around the world, recently decided to switch to the Cloud and deploy Infor CloudSuite Fashion, a cloud-based enterprise resource planning (ERP) solution for the management of end-to-end fashion processes. The company’s objective is to move quickly and, to achieve this, to opt for a standard solution that does not require any specific customizations. Per the press release, three main principles guide the implementation of this project: to make simple functional choices to encourage teams to adopt the solution, opt for a standard product to facilitate its maintenance, and redesign processes to adapt them to the tool, thereby aligning the entire organization with market best practices. Alliance partner CGI will accompany Infor on this project.

 

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ADFS Login Failed in Rich Client

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If you are logging into Rich Client and getting a “login failed error”, check the security_authen.log file located on the Landmark server at LASYSDIR/security_authen.log.  If this file contains the error “ADFS login failed. The call to ADFS Login page was not successful”, you can configure your Rich Client installation to use an ADFS login.

These steps can be performed in the LPA Web App, or you can get to Rich Client using the command line utility.  To do this, log into the Landmark server as the Lawson user.  Open a Landmark command window, and type the command “canvas64 gen”.  This task is performed in the GEN data area.

In the search window, type “IRC” and select “IRC Install Specifications.”

The default specifications for Rich Client 64 should look something like this:

Modify the specifications to:

  1. -s
  2. $specfile.href.url$:$specfile.version$
  3. -iw
  4. -m
  5. $com.lawson.url.protocol$://$com.lawson.url.host$:$com.lawson.url.port$
  6. <your data area>
  7. -q
  8. $com.lawson.url.protocol$://$com.lawson.url.host$:$com.lawson.url.port$

Download Rich Client again, and you will be presented with a new style of login page:

Virtual reality and training in the post-Covid era

In recent years, virtual reality (VR), augmented reality (AR) and artificial intelligence (AI) have emerged as important tools for healthcare. Especially in this Covid-ridden society, these technologies have been utilized more than ever, especially in healthcare employee training. Healthcare Global Magazine shares an article, written by Leila Hawkins, about the emergence of VR in the Covid and post-Covid era. According to the article, the American Board of Internal Medicine (ABIM) has noted as far back as 2010 that it was better for students to be trained by simulation tools before attempting any procedures on patients. That way there would be reduced errors and better safety measures for students in training. Founder and CEO of Vitri Dr. Alex Young explains how VR training is frequently used to train surgeons and soft skills training for health professionals at all stages. “We are more problem-focused than fixed to a specific specialty or type of technology, with an emphasis on capturing unique data insights that would be otherwise impossible with traditional training,” says Young. “Ultimately, the goal is to improve human performance and therefore patient safety, and organizations are more focused on this through the lens of COVID and the need for remote training to help employees now and in the future.”

 

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Document Express error 52 – Bad file name or number

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You may be running Document Express with Lawson and Citrix Storefront and encountering this error. Before you jump to conclusions that this issue is related to Lawson or Citrix security, check these steps below.

 

The user is likely experiencing this error when trying to import invoices into Document express.

  1. Make sure that all application related access is set in MHC.
  2. Verify the user has Active Directory access to the import routine folder on the server where the invoices are loaded in from Lawson.
  3. Lastly, verify the user has access to the import routine directly from Windows folder explorer. This path can be found in the import routine itself in document express.
  4. Copy the import routine path, paste it into Windows folder explorer to verify access.

Conclusion: When the user imports the invoice in doc express, it downloads the file locally and opens it. Verify both channels are open for the user.

Hotel Alhambra Palace Checks in with Infor for World-Class Customer Service

Hotel Alhambra Palace in Granada, Spain, has chosen to implement Infor Hospitality Cloud solutions throughout all operations, including front of house, housekeeping, restaurants and conference bookings. The deal includes Infor Hospitality Management Solution (HMS), Infor Sales and Catering, and Infor Table Management. Per the press release, Infor software will replace an on-premises legacy system that can no longer support the plans for growth at Hotel Alhambra Palace. One of the earliest anticipated benefits of the new application will be faster access to more comprehensive information and operational data, as well as new contactless processes such as mobile check-in. Hotel Alhambra Palace will be able to continue improving customer service and ensure staff are deployed to the highest value activities.

 

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