There are various factors to consider when selecting an enterprise resource planning (ERP) system for your business. You must consider budget, existing IT infrastructure, size of IT department, and flexibility and control over the system – to name a few. Regardless of your industry, an ERP system can result in a more effective and efficient business. GISuser.com breaks down the three main types of ERP system deployment to help you figure out which is best for your company.

  • On-premise ERP – “This is the traditional method, where the software is manually installed on your company’s own computers and servers. It gives you total control over the system, although this also means that you are responsible for issues such as maintenance, security, troubleshooting, and back-up of the data and software. It usually involves a large up-front cost to buy the license, but gives you greater flexibility. This method is generally only used by large corporations.”
  • Cloud ERP – “This is where your software and data are hosted on a remote, third-party server. The up-front cost is much lower and instead you pay a regular subscription fee for access (which over a long enough period of time could of course exceed the upfront cost of on-premise ERP). Maintenance and updates will all be handled for you, as well as security and back-up of data. However, it’s important to remember that if you work in an industry with particularly sensitive data the level of security may not be sufficient for your needs. This method is popular with small and medium-sized businesses.”
  • Hybrid ERP – “This is an increasingly common option and as the name suggests is a blend of on-premise and cloud deployment. It may be suitable for you if your business has an existing on-premise system that you want to blend with the cutting-edge technology of a cloud system. It’s flexible and brings you the best of both worlds (although perhaps not to the same level), but it can be complex.”

 

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The coronavirus pandemic has affected a lot of businesses, with small and midsize businesses (SMBs) failing to stay afloat this year. Many SMBs have implemented customer relationship management (CRM) solutions to aid in customer retention during these difficult economical times. Susan Marshall, founder and CEO, Torchlite, shares an article on Destination CRM of the importance CRM is to small businesses today. According to Marshall, maintaining customer contact is the lifeline to any company, no matter the industry. Utilizing a CRM is good for business, as there’s a major difference between those who are thriving and those who are struggling to survive.

CRMs Give SMBs the Edge – CRM not only empowers a first-class customer experience, but also simultaneously drives revenue and gives SMBs a competitive advantage.

Simplified Client Management – One of the main reasons that more SMBs invest in CRM solutions is its incredible ability to simplify client management by centralizing customer data.

Seamless Sales Strategy – Backed up by reliable reporting tools and access to customer history, CRM solutions make it easier than ever to accurately forecast a company’s pipeline.

Automated Target Marketing – Today’s consumers not only long for personalized and relevant content, but they demand it.

Increased Profits – Installing a successful CRM can save SMBs valuable hours of employee time, in turn saving money by engaging in more productive efforts.

Using CRM to the Fullest – CRM software has the potential to enhance many aspects of a small business, but only if you use its features to their full potential.

 

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Nylacast, a worldwide leader of precision engineered polymer solutions, has chosen Infor CloudSuite Industrial as its core technology platform. Having an aggressive growth strategy, Nylacast will utilize Infor’s application to shorten the timeline of achieving new capabilities within both its automotive and engineered products divisions, reducing risk and minimizing business disruption. Deployed via multi-tenant cloud and implemented by Infor partner JPO Solutions, According to the press release, Nylacast chose CloudSuite Industrial based on the enhanced functionality it offers over the existing on-premises application, the reduced management demands it is expected to make on Nylacast resources, and the robustness and flexibility cloud-based technologies offer. “This decision is based in our desire to develop a truly future-looking ERP system,” said Mark Bevan, CFO of Nylacast Group. “Moving to the cloud not only reduces cost but cuts the complexity of managing the hardware and enables us to continually evolve new capabilities instead of being confined to large-scale, cyclical releases that come with larger risk.”

 

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The Resource Update node is used to add/edit/delete resources in Lawson Security (Resource Manager).  This node is extremely useful for automating onboarding and offboarding.

In the properties of the node, click “Build” to build your resource update action.

Select your action and the type of object you are updating (People or Thing).  The selection criteria and the updated values can be IPA variables.

After you click “OK” on the build, you will be able to see what is being updated in the properties window.

Infor recently announced that French hotel group Suitcase Hospitality is continuing to deploy Infor’s EzRMS revenue management solution across its properties to standardize its practices across all of its facilities. The cloud-based solution, which is based on AI (artificial intelligence) and its extensive learning capabilities, provides hospitality professionals with enhanced revenue management functionality and advanced tools to help improve customer service, in particular to better anticipate the commercial services to be offered to them. Since 2015, Suitcase Hospitality Group develops, designs and operates its own hotels on a totally independent basis. Another of the group’s distinctive features is that it owns a number of different brands and luxury hotels and boutique hotels. The group currently has five establishments in exploitation and aims to open three new ones per year. Per the press release, Infor EzRMS enables Suitcase Hospitality to standardize processes across its various properties, automate revenue management, optimize room occupancy and independently analyze market data. The solution identifies its customers through the analysis of their purchasing behavior. Thus, each establishment of the Suitcase Hospitality group can better know and understand the specificities of its clientele and adapt its price offer accordingly.

 

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Infor announced that Samra Wastewater Treatment Plant, Jordan’s largest wastewater treatment facility has deployed Infor EAM (Enterprise Asset Management) to transform operational efficiency and reduce maintenance budgets. This will help preserve Jordan’s scarce water reserve. For improved asset management, Samara installed Infor EAM with Infor’s partner Intertext Systems. The first phase of the deployment covered more than 4,000 assets. Per the press release, Khaled AlShami, Infor director of solution consulting, Middle East & Africa, said: “Infor EAM has given Samra clear visibility of its assets, enabling it to digitize and automate its maintenance function. Asset management is important for all organizations, but the benefits are especially keenly felt by utilities such as Samra.” Looking ahead, Samra continues to expand its use of Infor EAM, adding more assets to the system and expanding the scope of the solution.

 

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If your LBI instance is installed with Crystal Report Application Server 2011, you may see a recurring error in your LBI WebSphere logs, referencing “JSONOBject[“ancestors”] is not a JSONArray”.

This is a known defect in CRAS 2011, and will be resolved with an update to CRAS 2011 SP4.  You can safely ignore this error, or you can configure the logger to ignore it.  To configure the logger to ignore the error, add the following to the LBI_HOME\Reporting Services….\erswar-x.x.war\WEB-INF\classes\log4j.xml:

<!– Workaround to supress com.businessobjects.report.web.json.JSONException: JSONObject [“ancestors”] is not a JSONArray. error–>

<logger name=”com.businessobjects.report.web”>

<level value=”FATAL”/>

</logger>

 

Then, restart WebSphere and verify that the errors are no longer being logged.

 

Infor and Zyllem, a specialist in last-mile logistics distribution networks, announced their technology partnership to digitize and optimize logistics value chains across ASEAN. Per the press release, Infor will leverage Zyllem’s SaaS-based distribution platform for Infor Warehouse Management Systems (WMS), including key verticals such as retail, logistics and distribution. This will empower Infor customers to integrate their distribution and supply chains seamlessly, with end-to-end visibility and control across their networks. “Over the next six months, Infor and Zyllem will connect with major distributors in the market to share their vision of the future logistics and supply chain market. We’re glad to have found a partner that shares our vision and is committed to bringing change to a market that is ripe for innovation,” says Noam Berda, founder and CEO at Zyllem. This partnership has the goal of digitizing and optimizing the enterprise logistics value chain so as to deliver intelligent tracking and insights for customers.

 

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Zadig&Voltaire, a French ready-to-wear brand with operations in more than 30 countries around the world, recently decided to switch to the Cloud and deploy Infor CloudSuite Fashion, a cloud-based enterprise resource planning (ERP) solution for the management of end-to-end fashion processes. The company’s objective is to move quickly and, to achieve this, to opt for a standard solution that does not require any specific customizations. Per the press release, three main principles guide the implementation of this project: to make simple functional choices to encourage teams to adopt the solution, opt for a standard product to facilitate its maintenance, and redesign processes to adapt them to the tool, thereby aligning the entire organization with market best practices. Alliance partner CGI will accompany Infor on this project.

 

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If you are logging into Rich Client and getting a “login failed error”, check the security_authen.log file located on the Landmark server at LASYSDIR/security_authen.log.  If this file contains the error “ADFS login failed. The call to ADFS Login page was not successful”, you can configure your Rich Client installation to use an ADFS login.

These steps can be performed in the LPA Web App, or you can get to Rich Client using the command line utility.  To do this, log into the Landmark server as the Lawson user.  Open a Landmark command window, and type the command “canvas64 gen”.  This task is performed in the GEN data area.

In the search window, type “IRC” and select “IRC Install Specifications.”

The default specifications for Rich Client 64 should look something like this:

Modify the specifications to:

  1. -s
  2. $specfile.href.url$:$specfile.version$
  3. -iw
  4. -m
  5. $com.lawson.url.protocol$://$com.lawson.url.host$:$com.lawson.url.port$
  6. <your data area>
  7. -q
  8. $com.lawson.url.protocol$://$com.lawson.url.host$:$com.lawson.url.port$

Download Rich Client again, and you will be presented with a new style of login page: