How to Fix Missing Drill-Around or Drop-Down Boxes on Lawson Portal Forms

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Sometimes after applying a patch, drill-around and drop-down boxes don’t get properly rendered on certain forms. Below are some steps to check which forms may have been affected and how to resolve them.

  1. Assuming you’re logged into LID, change directories to your %LAWDIR%\<productline> directory
  2. Run this command: attrib /s *err
    1. You may see common errors such as: %LAWDIR%\<productline>\XXsrc\PROGRAM.err
      • These can be resolved via running qcompile and then clearing IOS cache (also your browser cache, logging out and back in).
    2. However, a less common error %LAWDIR%\<productline>\XXsrc\PROGRAM.scr.xmlerr cannot be resolved by simple recompiling.
      • This error typically has to do with forms that have drill-around and drop-down boxes.
  3. To resolve PROGRAM.scr.xmlerr errors, we must run srgen and then scrgen
  4. If lawappinstall stage failed to run scrgen and hasn’t been activated you can run the following commands in the below order:
      • srgen -A <productline>
      • scrgen -A <productline> <systemcode> <program> (for the programs with the .scr.xmlerr files in XXsrc directories).
  5. If you’re spotting the .scr.xmlerr files after activating a patch successfully, run the following commands in this order:
      1. srgen <productline>
      2. scrgen <productline>
      3. Check to see if the .scr.xmlerr still exist.
      4. Run qcompile for each program with the .xmlerr manually or run a cobcmp <productline> to compile the entire productline.
        • Run: qcontrol -jlocal,8 (this will increase amount of compile jobs from 2 to 8, change back to 2 after)
        • Run: qstatus | wc -l (this will show you how many compile jobs are remaining, when it hits 4, compiling is done).
  6. If problem persistes, repeat step 5, make sure you’re clearing IOS, server, and browser cache, logging out and back in. Give some time in between testing.

Good luck and happy debugging!

El Palace Barcelona Books in for Customer Service Excellence with Infor

Five-star hotel El Palace Barcelona has chosen to implement Infor Hospitality Management System (HMS) and Infor Sales and Catering System (SCS) across their 120-room property. The software will help create an integrated, standardized platform for this landmark property. Per the press release, El Palace Barcelona will use the Infor software to deliver a superior guest experience and meet the challenges of a constantly evolving hospitality industry in Spain. Infor HMS and Infor SCS were chosen based on keen, industry-specific functionality, ease of use and integration, references from other leading luxury hotel brands and a commercial flexibility that beat competing pitches. Friedrich von Schönburg, hotel manager of the El Palace Barcelona, says of the decision, “Even though we are steeped in tradition, the future of customer service excellence is digital. This demands better guest and operational data, seamless integration and an intuitive interface for staff and customers alike. This is what we have found with Infor HMS and Infor SCS.” Implementation will be done with Infor partner Sulcus.

 

For Full Article, Click Here

4 Healthcare Technology Trends Expected to Boom During COVID-19

A year after the COVID-19 pandemic hit, the healthcare industry and health organizations had to pivot overnight. This global disruption caused healthcare organizations to be quick on their feet and innovate now more than ever. Technology and innovation writer Doug Bonderud shares an article on Health Tech Magazine looking at four key technology trends healthcare enterprises can expect in 2021 as COVID-19 comes under control.

  1. Predictive Analytics in Healthcare. “Although the first few months of the pandemic came with unparalleled uncertainty, ongoing work into the causes, mechanisms and mortality of the disease have yielded valuable healthcare data.”
  2. IoMT: Connected Medical Devices Support Proactive Health Care. “The Internet of Medical Things (IoMT) gained significant ground during the pandemic, allowing providers to deliver proactive care at a distance. Applications have ranged widely, from connected wearables that report critical patient data to the deployment of “smart beds” in hospital settings to improve patient comfort.”
  3. Future Telehealth Advances Will Deliver the Best of Both Worlds. “Together, many of the shifts that have taken place have moved the needle toward a more patient-focused experience of healthcare delivery. Although many providers expect the expansion of telehealth to persist even after patients and providers can safely meet in person, they also expect this technology-driven approach to undergo its own evolution. Such solutions will be essential for healthcare organizations serving distributed, disparate populations who may lack access to unlimited smartphone data or high-speed broadband internet.”
  4. New Cybersecurity Concerns Increase Cloud Adoption in Healthcare. “Changes in care delivery models also have implications for associated IT infrastructure, with cybersecurity concerns pushing some organizations to the cloud.”

 

For healthcare organizations, this continuing pandemic is clear about one thing: innovation and disruptive service is now the ‘new normal’.

 

For Full Article, Click Here

How to enable IOS debug logging for a specific user in Lawson

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You may have saw our article on how to enable IOS DEBUG logging and realized after enabling it that the log gets spammed quite a bit which may actually make it harder to isolate an issue, especially if other users are currently in the system.

Today we will show you how to turn on DEBUG logging for a specific user to minimize log spam. This tutorial is only for the ios_logging.xml log.

 

  1. Login to your on-prem LSF system (admin rights required)
  2. Identify the users RM ID (case-sensitive) that you want enable debug logging for.
  3. Locate and backup your ios_logging.xml file in %LAWDIR%\system
  4. Edit ios_loggin.xml with a text editor
  5. Locate the following section:

 

<root>
<priority value=”INFO” />
<appender-ref ref=”IOS” />

<!– Appender Filters–>
<!–<appender-ref ref=”PORTAL” /> –>
<!–<appender-ref ref=”DIRECTIOS” /> –>

</root>

 

Change INFO to DEBUG:

<root>
<priority value=”DEBUG” />
<appender-ref ref=”IOS” />

<!– Appender Filters–>
<!–<appender-ref ref=”PORTAL” /> –>
<!–<appender-ref ref=”DIRECTIOS” /> –>

</root>

  1. Locate the following section:

<!– Filter for users  –>
  <!–
<filter class=”com.lawson.ios.util.log.Log4JMDCFilter”>
<param name=”keyToMatch” value=”username” />
<param name=”valueToMatch” value=”lawson” />
<param name=”denyOnMatch” value=”false” />
</filter>
<filter class=”org.apache.log4j.varia.DenyAllFilter”/>
–>

Uncomment this section (remove the <!– and –> characters shown in bold above) and edit the “valueToMatch” value=”lawson” replacing “lawson” with the RM Id of your user, like so:

        <!– Filter for users  –>

<filter class=”com.lawson.ios.util.log.Log4JMDCFilter”>
<param name=”keyToMatch” value=”username” />
<param name=”valueToMatch” value=”ENTER_USERNAME” />

            <param name=”denyOnMatch” value=”false” />
</filter>
<filter class=”org.apache.log4j.varia.DenyAllFilter”/>

  1. Save your changes (no restart required and you should see immediate changes)
  2. You should now see DEBUG entries in the log for that specific user.
  3. Just undo step 6 to revert changes (or revert to your backup file).

Good luck and happy debugging!

VR FleetCare Goes for Growth with Infor and Midport

In recent news, Finnish rail maintenance leader VR FleetCare will standardize on Infor CloudSuite Industrial Enterprise as the technology platform for the digital transformation of operations throughout the Nordic and Baltic countries. This project will be implemented by local Infor partner and rail maintenance, repair, and overhaul (MRO) industry specialist Midport Scandinavia. Per the press release, Infor CloudSuite Industrial Enterprise will enable VR FleetCare to adapt to the regulatory changes in the Finnish passenger rail transport industry and enable the sale and delivery of services to multiple rail operators. Selecting a cloud-based enterprise suite was chosen based on the functionality offered by the applications. The Infor CloudSuite Industrial Enterprise demonstrated not only rapid deployment of the software but also ensured that VR FleetCare will always be on the latest release of the software without expensive and time-consuming upgrade projects. Another vital factor in this decision was the ability of the Infor OS cloud platform to connect with third-party enterprise resource planning (ERP) and group financial software was an additional, vital factor.

 

For Full Article, Click Here

SanMar Digitizes its Financial Supply Chain with Infor to Drive Growth

SanMar Corporation, the largest supplier of apparel and other soft goods to the imprinted sportswear and promotional products industries, has selected cloud-based Infor Nexus Financial Supply Chain Management solutions as part of their plans to streamline collaboration with trading partners for greater visibility and control of orders, statuses and payments.  This partnership will support SanMar’s efforts to improve scalability and better serve customers. SanMar Corporation is a family-owned national supplier of 21 retail, private label and mill brands, and supplies apparel and accessories to screen printers, embroiderers, promotional products distributors, athletic dealers, industrial launderers and more. Per the press release, Infor will provide a single cloud network to connect internal and external parties and systems. Document automation and digitization of surrounding processes will remove friction from the supplier transaction process, and factory management and quality assurance automation will deliver efficiency and data integrity to improve compliance and performance.

 

For Full Article, Click Here

How to Change Lawson Portal TEST Banner

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When having users test new patches, it’s a good practice to distinguish TEST from PROD visually. This helps users know what environment they’re in as they may be testing after a long day and may think they are testing in TEST when in fact they are changing production data.

 

This can simply be done by changing a banner color in Lawson Portal.

  1. Login to your TEST environment and locate your index.htm file found here: “D:\<lsf_folder>\web\lawson\portal”
  2. Assuming your index.htm file is unmodified locate header id=“topBanner”

  3. Use an online HTML Color Picker tool to choose the hex color you want to appear and replace background-color:#ff8787 to your preferred color hex color code.

Example of how it will appear:

  1. Save the changes, clear IOS cache, clear your browser cache, logout and back in to see the change. Enjoy!

4 Ways That Technology Has Improved Medical Care

Technology has transformed every industry, including healthcare. In fact, the digital age’s impact in the medical field has proven a game changer and has advanced the way we provide medical services to an abundance of patients in a variety of ways. Healthcare business writer Carol Trehearn wrote an article on HealthTechZone.com sharing 4 ways that technology has vastly improved medical care and the healthcare industry as we know it.

1. Safer medical procedures -New technology has made medical procedures safer and more efficient.

2. Revolutionary medical treatments – Technology has revolutionized a wide selection of healthcare settings, including hospitals, physician’s surgeries, physiotherapy offices, and recovery centers.

3. Health & fitness apps – Health and fitness apps are extremely popular and have seen significant improvements over the years. You can use a health app to monitor your diet, exercise, heart rate, sleep, and much more.

4. Patient portals – Electronic records enable medical professionals to access patient information quicker and more efficiently. This improves patient care and saves valuable resources within healthcare settings.

Trehearn concludes by pointing out that technology has transformed medical care and improved the efficiency of healthcare services and treatment facilities. As medical technology continues to advance, we will continue to discover more ways to improve the quality of medical care and health services for everyone.

 

For Full Article, Click Here

Botanique Hotel Prague Blooms with Infor

Infor recently announced that Botanique Hotel Prague, a newly independent lifestyle hotel in central Prague, has implemented Infor EzRMS for its capacity for artificial intelligence (AI) algorithms to recognize patterns and help ensure optimized rate and pricing recommendations. Per the press release, Infor EzRMS provides a centralized revenue management software solution that delivers an intelligent, dynamic, and consistent view of optimal potential revenue for the hotel’s 214 rooms and will help maximize the hotel’s yield and profit. Tomas Nesvorny, general manager of Botanique Hotel Prague, comments, “With a centralized view that enables us to track all of our segments, we are now positioned superbly to capitalize on market improvements as we move beyond the current restrictions of COVID.”

 

For Full Article, Click Here

LBI Auditing Part 3c – Overview of Service Now Admin Audit Reports

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In LBI Auditing Part 3b we went over Reporting Service Admin Audit Reports. In this article we will go over the Service Now (SN) portion of reports.

 

SN01.List of Alerts:

This report allows you to view what user(s) and or group(s) have access to what SN alert/report.

Column Name Description
Alert ID Assigned alert ID number.
Alert Name Alert name created by owner.
Owner Owner who published alert.
Creation Date Date in which the alert was created.
Last Modified/Rendered Date when the alert was last modified.
Shared To Alert shared access.
Roles Roles that grant access to the alert.
Security Specify Type of access (public, user, or group).

 

SN02. User/Group Access on SN Alerts:

This is a security report showing user/group access to specific alerts.

Column Name Description
User/Group Name of user or group.
Specify Access type (user or group).
Roles Roles that grant access to the alert.
Alert ID Assigned alert ID number.
Last Modified/Rendered Date when the alert was last modified.
Alert Alert name created by owner.
Last Rendered Date when the alert was last modified.

 

SN03.Top Rendered Alerts and their Top Viewers:

This report shows statistics on your most viewed alerts and top viewers.

Column Name Description
Top Alert Alerts with most views starting at the top
Alert Name Alert name created by owner.
No. of Views Total number of alert views.
Alert ID Assigned alert ID number.
Group Group being notified
Owner Owner who published alert.
Rank Top ranked viewers of the specific alert.
Viewer User viewing report.
Roles Roles that grant access to the alert.
User Views Total number of views per user.

 

For more details on these admin audit reports, check out Part 3a “Overview of Framework Service Admin Audit Reports” and Part 3b “Overview of Reporting Service Admin Audit Reports”.