It’s official, you have finalized the project to move to Oracle HCM and are ready to begin your journey to the cloud. But wait! What will you do with all your Lawson legacy data? By now you probably know that you can’t take it all to Oracle HCM. In fact in most cases you’re limited to a small subset of your original data. Your data retention policies may not allow you to turn off your Lawson 10x (or 9.0.1) servers just yet. Looks like you have more work to do.
Infor recently announced that South Africa-based mineral and energy trading company Mazule has selected Infor SunSystems, implemented by partner Sapphire Systems, and hosted on its Sapphire Anywhere SaaS platform. The cloud-based solution is set to streamline accounting processes, facilitate in-depth insights, and expedite reporting for the metals, minerals and coal trading specialist. Per the press release, Mazule identified a need to replace the system it has used since its inception. Having reviewed the market, the trading specialist selected Infor SunSystems based on its ability to support multi-dimensional accounting, and to provide in-depth reporting insights across different product lines, as well as the ability to break down transactions by various analysis codes. Kiara Barker, Mazule’s COO, says of the decision to go to the cloud, “Being based in South Africa, a cloud platform was the best option. The stability and robustness of a cloud model, combined with the reduced resource required to maintain infrastructure, means that we can focus resources on our business, safe in the knowledge that our core systems are being managed by experts, and that we have a single point of contact should issues arise.”
Customers are the lifeline of a business. Keeping them happy is key. A CRM, or customer relationship management strategy put in place will keep your customers connected and boost your sales. Sumit at ScoopByte shares and article with 8 steps to create an effective CRM strategy to keep both your business and customers satisfied.
- Manufacture a market plan for your business. “To bombard your sales and business in the market, you need to plan your business objectives as per your specifications and requirements, have a Unique Selling Proposition (USP), a strong value proposition, have a great extent of knowledge about your customers, and have certain knowledge about your competition to build and refurbish your strategies from time to time.”
- Customer needs. “The customer is the key to your profits or losses. This largely depends on how they connect with your website, social media, employees, etc. Content is the only way they are going to know what you are offering, so that should better be apt and vivid.”
- How are you planning to sell your product? “There should be a planned way to sell your products and services and reach your future customers. Remember to have an easy-going selling method for your customers.”
- CRM changes. “You need to have a balanced team for your CRM strategy whether your company is new to it or changing its attributes. Gather your best employees who can manage CRM pervasively and collect all the departments together who need CRM strategy to function more speedily and effectively.”
- Put money into the right CRM software. “There are a plethora of CRM software in the market according to the needs of your business. So, choose wisely and look at the viewpoints of other customers before investing in one.”
- Create a team to work on business objectives. “Work with all the divisions together on the CRM strategy and accomplish some daily goals which will lead to the bigger goals slowly. Control your team and individual functions by adding Key Performance Indicators (KPIs) to measure all the work done by the team in a day, month, or year.”
- Work on CRM elements. “CRM has its own stages which needs to be followed properly otherwise everything will be a chaotic mess. Always get a contact that leads to your website before and inspire them to make a sale when the opportunity arises.”
- Grasp knowledge about your products and services first. “Your employees should precisely know what your business‘s statement line is. You and your employees should know all the details about the products and services so that there is no misleading information in between.”
All AP payments hit the CBCHECK file. If your payment code (CB00.4) is set up to post in summary mode, (CB00.7 – under the Cash Payment button) the detailed APPAYMENT information that matches your APPAYMENT file will only be found in the CBCHECK file. There is a serial number on both the CBCHECK and the CBTRANS file. That is how you can link the two CB files for those transactions that are booked In summary. The total transaction amount will appear in the CBTRANS table with the serial number (with leading fill zeros) to be able to get to the CBCHECK detail for that total.
Cory, one of the UK’s leading resource management, recycling and energy recovery company, has deployed Infor EAM in order to optimize the organization, coordination and intelligence surrounding maintenance planning and associated inventory. Per the press release, the company selected Infor EAM to support expansion plans that will add a new energy recovery facility and anaerobic digestion facility for food and green waste, solar power and battery storage. Additionally, the cloud deployment utilizing Amazon Web Services (AWS) infrastructure will help reduce both total cost of ownership (TCO) and data security risk. Infor EAM has the ability to optimize health and safety standards through effective equipment maintenance, and help meet compliance requirements. The solution will also help extend the lifespan of assets and associated return on investment (ROI) for Cory’s equipment. Finally, Infor EAM will also help reduce risk by capturing knowledge in a consistent manner, and provide contextualized insights to boost productivity and circumnavigate skills shortages.
When it comes to Legacy applications, data retention policies rule the day. Whether you’re moving to the newest cloud solution or simply upgrading, the option of keeping all of your data is likely not available to you. How do you choose what you keep around and what to purge? And what happens to the data you keep? How will you get access to it? How will you secure it? How long do you keep it around? Who will pay for it? Where will it be stored? Who will be responsible for maintaining it?
- Old server hardware becomes more unreliable each day putting you at greater risk for losing your data
- Older, unsupported operating systems like, iSeries AS400, AIX, Windows 2008 and Windows 2012 server are no longer supported by their respective vendors and pose an increasing security risk to your entire data center.
- Additional components necessary to keep the application running will keep your organization from moving forward. Having to keep older domain controllers, LDAP servers, web servers and database servers around simply to upkeep an already outdated application around brings with it immeasurable costs and risks.
- As employees leave the organization and new talent arrives, it becomes increasingly difficult to give and get access to the older applications and train new users on how to access them. This often necessitates the need to retain professional services that can cost thousands of dollars and may not be able to help in the worst case scenarios.
Chinese integrated logistics services provider Deppon Express has selected Infor EAM to strengthen its corporate asset management, optimize allocation and leverage advanced management models to improve overall operational and business efficiency. Per the press release, Deppon Express was founded in 1996 and has provided a wide range of solutions including less-than-truckload (LTL) transportation, full truckload (FTL) transportation, delivery services, and warehousing management. The company provides flexible and efficient logistics options to cross-industry clients. With a need to digitize and optimize operations and reach new levels of efficiency, Deppon Express turned to Infor EAM to help with their change. Infor EAM will help the logistics giant manage its assets as well as boost the efficiency of equipment and personnel, increase vehicle utilization, reduce equipment-related trips-per-order costs and lay the foundation for the reduction of overall equipment operating costs. Infor EAM was began implementation at the end of December 2020 and Deppon Express expects a go-live at the end of 2021.
Estonian hospitality leader Metropol Hotel Group has invested in Infor Hospitality Management Solution (HMS) cloud solution. Infor HMS would replace a legacy property management system that no longer supports the hotel group’s plans for growth. Per the Press release, Infor HMS was chosen based on its industry-specific functionality to improve guest experiences across their two distinct properties. Infor HMS will transform operations throughout check-in, housekeeping and registration with contactless processes. Kim Spolén, Infor’s director for the Nordics hospitality industry, says of the hotel group, “Estonia and the whole Baltic region is a fantastic hotel market that is incredibly progressive and shows great interest in new and modern solutions. Our modern web-based systems combine a lot of functionality with the ability to adapt for each individual customer.”
After a user attempts to log into InforOS using AD FS, if they get the error below “An error occurred”, your first stop should always be the event viewer on the AD FS server. AD FS errors are logged in the Windows application logs area of the Event Viewer.
If you see the message “The Federation Service could not authorize token issuance for caller <username>”, this means that there is no claims rule on the relying party trust that allows this user to authenticate.
Open the AD FS Manager and go to Relying Party Trusts. Click “Edit Claim Rules” then “Add Rule”. Here, you can add an advanced custom rule, but the most common solution is to add the rule “Permit All Users” so that all AD users will have access to this Relying Party Trust, and their final authorization will be completed by Infor Federation Services (IFS).
Arab Shipbuilding & Repair Yard (ASRY), the Arabian Gulf’s leading maritime repair and fabrication facility, recently signed a contract with Infor to implement a state-of-the-art facility-wide enterprise resource planning (ERP) system, Infor CloudSuite Industrial Enterprise, for its digital transformation. Established in 1977, ASRY handles the repair and conversion of ships, rigs and naval vessels, in addition to fabrication and engineering services covering onshore and offshore industrial components. Per the press release, Infor CloudSuite Industrial Enterprise, which will run on Amazon Web Services (AWS), was selected to deliver high performance, scalability and security to replace the company’s existing ERP system. ASRY also opted to deploy Infor Birst to provide insights from the boardroom to the shop floor and support sound decision making. The ultimate goal is for Infor to help ASRY improve the quality of service for its global customer base, and help it tap into a global marine port and service market that is expected to reach $97 billion by 2025, according to research from Lucintel.