How to Set Browser Compatibility View for Infor OS Portal (or Infor Ming.le)

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Ensuring your browser is correctly set up for compatibility with Infor OS Portal (or Infor Ming.le) is essential for a smooth user experience. Here’s a step-by-step guide to help you modify the browser compatibility view setting.

Step 1: Launch and Log In

First, open your web browser and navigate to the Infor OS Portal (or Infor Ming.le) website. Enter your credentials and log in to access your dashboard.

Step 2: Access My Settings

Once logged in, look at the toolbar on the top of the page. Click on your username, which should be located towards the top-right corner, and select “My Settings” from the dropdown menu. This will open the Personal Settings window.

Step 3: Edit Personal Settings

In the Personal Settings window, find and click on the “Edit Item” button. This action will open the Edit Personal Settings dialog window.

Step 4: Adjust Browser Compatibility Mode

Within the Edit Personal Settings dialog, locate the “Browser Compatibility Mode to Use” setting. Here, you will see a dropdown menu where you can select the value that matches the browser version you are using. Choose the appropriate option and click “Save” to apply the changes.

Step 5: Save and Close

After saving the changes, you will be returned to the Personal Settings page. To complete the process, click the “Close” button to exit the settings.

By following these steps, you can ensure that your browser is correctly configured for optimal performance with Infor OS Portal (or Infor Ming.le). This simple adjustment can help prevent compatibility issues and improve your overall user experience.

 

Hunterdon Health Launches Infor to Support its Cloud Journey

Infor recently announced that Hunterdon Health recently launched Infor cloud-based applications for financials and supply chain management to support its digital transformation journey. Per the press release, with a growing network of more than 30 primary and specialty practices throughout Hunterdon, Somerset, Mercer, Morris and Warren counties plus a 178-bed, Five Star Center for Medicare & Medicaid Services (CMS), and Leapfrog rated “A” hospital in New Jersey, Hunterdon Health continues to evolve and grow to meet the needs of its community and patients. Hunterdon Health wanted to replace its aging platforms and manual processes for a single streamlined platform as a goal to minimize time allocated managing disparate systems, eliminate silos between departments, and automate tasks to free up teams to focus on more value-add projects. Additionally, as part of the Infor Healthcare CloudSuite suite of solutions, Hunterdon Heath will benefit from cloud-based applications for supply chain and enterprise financial management, which will allow users to make better business decisions, and better align operations. They will also benefit from Infor’s ability to seamlessly connect to third-party applications. Infor’s ERP Platform was built specifically for healthcare allowing clinical connection to an organization’s EMR and out-of-the-box best practice capabilities.

 

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IPA Proxy Users

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A user can on behalf of another user use a proxy to assign a task that the user would typically perform to another user so that the other user can take action for them. For example, Mary is going on vacation and will need someone to take actions in her absence. You can assign a proxy for that task. You could also assign a proxy permanently to one of a user’s tasks.

Proxied work items are routed to the Personal Task of the user who has been assigned as a proxy. A Personal Task is the task that all users have which is named with their username. User Josh Denver may have task named, depending on your site’s naming conventions, “jdenver”.

Users who had been given the required access rights can assign proxies for themselves. Infor Process Automation administrators can also assign proxies for users.

Data Security: The Next Frontier of Managed Services Opportunity in the Age of AI

As organizations become more reliant on digital infrastructures, the demand for robust data security solutions has surged. Dux Raymond Sy, Chief Brand Officer at AvePoint, shares an article on ChannelFutures.com discussing the evolving landscape of data security in the context of managed services and the increasing role of artificial intelligence (AI). Managed service providers (MSPs) are positioned to offer these solutions, leveraging AI to enhance their security offerings. The use of AI in data security allows for advanced threat detection and response, enabling quicker reactions to potential breaches. Moreover, the article points out the challenges MSPs face, including the need for continuous adaptation to emerging threats and the skills gap in the workforce. It emphasizes the importance of building trust with clients, as data security is a critical concern for businesses. The integration of AI tools can help MSPs not only in protecting data but also in providing insights that drive proactive security measures. Additionally, Sy suggests that collaboration between MSPs and technology vendors is essential for developing effective security strategies. As the age of AI progresses, MSPs must innovate and evolve their data security approaches to meet the growing demands of their clients and stay ahead of cyber threats.

 

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LBI Error “unable to open an advanced prompt”

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When on LBI (Lawson Business Intelligence), sometimes your users may receive the following error: “The viewer is unable to open an advanced prompt dialog” when they are trying to adjust the parameters on a crystal report running through LBI (see screenshot). To resolve this error, follow the steps below.

First, navigate to the ERS install validator at https://<lbi-server>:<lbi-port>/ers/installvalidator.jsp?

Next, log in as an administrator.  On the System Settings, set “Crystalviewer Ajax” to “Enabled”.

Finally, save the install validator configuration.  The changes are instantaneous, and do not require a restart. You should no longer receive the error!

 

Navigating ERP Systems: Preparing Your Growing Business For The Future

Enterprise Resource Planning (ERP) systems are the key to business growth. Not only do ERPs streamline your operations and improve efficiency, they also provide valuable insights for decision-making. Forbes Council Member Katana Cloud Inventory CEO Kristjan Vilosius shares an article on how to navigate your ERP systems to properly grow your business. As businesses expand, the complexity of managing various functions increases, making ERP solutions essential. The article suggests that organizations should assess their specific needs and select an ERP system that aligns with their growth strategy. Vilosius highlights the need for proper implementation and training to maximize the benefits of the ERP system. Businesses are encouraged to involve stakeholders early in the process to ensure a smooth transition. Additionally, the article points out the significance of scalability, as a good ERP system should adapt to the changing needs of a growing business. It stresses the importance of data security and compliance within ERP systems to protect sensitive information. Vilosius concludes by urging businesses to stay informed about emerging ERP technologies and trends, which can further enhance efficiency and competitiveness. Overall, investing in a suitable ERP system is portrayed as a strategic move for future growth and operational success.

 

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Improving Lawson Performance in Windows

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Identifying performance issues and improving performance for Lawson applications in a Windows Environment can sometimes be tricky.

This article provides some ways to improve performance specifically when batch jobs are running more slowly than expected.

  1. Update bpm.properties to assist the performance batch jobs that call services in IPA
    1. On the Lawson server, navigate to LAWDIR/system/bpm.properties
    2. Remove the lines lpxMaxHeap=XXXXX and lpsMinHeap=XXXXX
    3. Add a line “useLPSBridgeSocket=true” (check if the line exists already)
    4. Restart Lawson services
  2. Set Windows page file to 32Gb
    1. On the LSF server, search for “Advanced System Settings”
    2. Go to the Advanced tab
    3. Under “Performance”, select “Settings…”
    4. Select the Advanced tab
    5. Under Virtual memory, select “Change…”
    6. Unchecked “Automatically manage…”
    7. Select the drive where Lawson is installed
    8. Select “Custom size” and set the max to 32000
    9. Click “Set” then “OK”
    10. Reboot the server

 

Infor Achieves the AWS Consumer Goods Competency

Infor recently announced that it has achieved Amazon Web Services (AWS) Consumer Goods Competency status. By leveraging deep industry knowledge and proven AWS solutions, Infor empowers clients to streamline their operating models and achieve greater efficiency at scale. Per the press release, Infor has achieved the AWS Consumer Goods Competency, distinguishing itself as a provider that has demonstrated technical proficiency and proven customer success. “This competency showcases Infor’s ability to support customers in reinventing how they develop, manufacture, distribute, and market their products to manage changing consumer demands and heightened competition. Infor is well-equipped to handle challenges for its customers by providing curated solutions that drive innovation and transform operating models,” the press release states. By leveraging Infor’s expertise and solutions, consumer goods brands can streamline their operations, enhance efficiency, and stay ahead of the competition in the dynamic consumer goods industry. Andrew Dalziel, vice president of Industry & Solution Strategy at Infor, says of the newly achieved status, “Infor is honored to be one of the first AWS Partners to achieve Consumer Goods Competency status. At Infor we are constantly innovating within our own product suite, especially retail, as needs change and supply chains evolve for our customers across the globe. As an AWS Partner, we are uniquely positioned to help leading organizations achieve their business transformation goals by leveraging the agility, breadth of services, and pace of innovation that AWS provides.”

 

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The most pressing challenges for CISOs and cyber security teams

There are many challenges faced by Chief Information Security Officers (CISOs) and cybersecurity teams in today’s rapidly evolving digital landscape. One major challenge is the increasing sophistication of cyber threats, which require constant adaptation and updated strategies. Cyber security expert and PA Consultant Elliot Rose shares an article on Computer Weekly about how CISOs often struggle with resource constraints, including limited budgets and personnel, making it difficult to implement comprehensive security measures. Additionally, the growing complexity of IT environments, including cloud services and remote work, complicates security management. The article highlights the importance of fostering a security-aware culture within organizations, as human error remains a significant vulnerability. Compliance with regulations and standards can also be a burden, requiring ongoing attention and resources. Another pressing issue is the shortage of skilled cybersecurity professionals, which hampers the ability to effectively address security concerns. Rose emphasizes the need for effective communication between CISOs, executive teams, and the board to ensure alignment on security priorities. It also underscores the necessity of continuous training and development for cybersecurity staff to keep pace with evolving threats. Ultimately, he calls for a proactive and strategic approach to cybersecurity to address these multifaceted challenges.

 

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Lawson Batch Job failed – execjob(laStartProcess) – Unable to log in Domain\user

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Error occurring: Batch Job failed: execjob(laStartProcess): Unable to log in Domain\user

 

What’s happening before this error:

When logged in as the lawson user and running a user defined batch job (defined within tokendef) which calls the importdb command. In our example, we run importdb as the command but this can happen for any user defined token that either runs a command or a script such as a perl script or bat file, etc.

 

This is an example of an log text (joblog) with this error in it:

User: domain\UserName Job: JobNameHere Queue:

BEGIN: Job Submitted: Tue Jan 13 15:51:36 2020

 

Step 1: importdb Started . . . .: Tue Jan 13 15:51:36 2020

Token Command. . . . . .: CommandNameHere

execjob(laStartProcess): Unable to log in domain\UserName

StartStep failed: The operation completed successfully.

 

Elapsed Time: 00:00:01

 

END: Job Ended: Tue Jan 13 15:51:37 2020

 

How can this issue be resolved?

These steps are for experienced “Lawson” security admins  (Nogalis provides Managed Service support if needed):

INFOR Single Tenant CLOUDSUITE CUSTOMERS ONLY: 

If you are an Infor Single Tenant CloudSuite customer running the Infor Lawson products, if you do not know the user’s INFORBC account password, you need to do the following:

  1. Go to the CloudSuite Self Service Portal:

https://concierge.infor.com/ then find and select the cloudsuite app (open an infor ticket if you don’t have it)

  1. You will go under service requests, choose the password change option. Change the password for this user that is having the issue.
  2. After that is done, have the user test running the script again.

 

For all On-Premises customers or CloudSuite customers that do know their INFORBC account password:

IMPORTANT As of Oct of 2020, Infor found a bug in the ISS User interface (/scwebadminapp) that when changing just the password, the UID value for the user would be changed and cause the user to no longer see their jobs and reports. JT-1492340. The fix for that requires a combination of ISS version 11.0.9.1627 and then the LSF version needs to be one of the following:

– 10.0.9.2 or higher

– 10.0.10.3 or higher

– 10.0.11.5 or higher

 

If you are on the proper versions, you can use ISS to make the change to the password, if you are not on the proper versions, you should only do the update via the LSA tool in the steps below.

Use the Infor Security Service (ISS) web page (context root is usually /scwebadminapp) if your Lawson System Foundation (LSF) environment is federated with Landmark. Alternately, if you are not federated (uncommon) then log into the Lawson Security Administrator (LSA). If you’re not sure if you are federated with Landmark you should review your LAWDIR/system/lsservice.properties file to check for fed. lines as well as this line; isprimary=true . If these are present, then you are federated.

  1. Search for the user for whom the batch job failed.
  2. Navigate to Manage Identities
  3. Click on the environment identity from the list of Services on the left of the ISS web page or the screen in LSA
  4. That password must be the actual user’s domain (Windows customers) or (Unix, IBM i – OS user) password in order to use user tokens/scripts. Double click within the ‘password and ‘password confirm’ attributes to type (DO NOT USE COPY and PASTE) in the correct domain password for this user. Save the change in ISS by clicking on the “Diskette”/save icon or, if you are in the LSA tool, choose Edit then Change.

 

IMPORTANT: DO NOT DELETE AND RE-ADD THE USER’S ENVIRONMENT IDENTITY OR THEY WILL NO LONGER BE ABLE TO SEE THEIR JOBS AND REPORTS IN THIS ENVIRONMENT.

 

Good luck and again, if you need experienced Lawson Security Admins to complete this task, reach out to us at https://www.nogalis.com/