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Hotkeys are shortcut key combinations designed to perform specific actions within the Lawson Portal, on forms, or in reports. Both administrators and end-users, with the appropriate permissions, can customize these hotkeys. This guide explains how to change the assignments for Infor Lawson-delivered hotkeys.

Understanding Hotkeys in Lawson Portal

Infor Lawson delivers several sets of hotkeys, which become active when a user accesses the associated component. These hotkeys are categorized as follows:

• Navigation and General Purpose Hotkeys: Used for general navigation within the portal.
• ERP Application Hotkeys: Specific to Infor Lawson form actions.
• ERP Report Hotkeys: Used within Infor Lawson reports.

Steps to Change Hotkey Assignments

1. Access User Options:
   • Navigate to the Navigation menu.
   • From the General group of options, select User Options.
2. Open Hotkey Settings:
   • Click the Hotkeys tab.
   • Select the appropriate tab for the type of hotkey change you are making (e.g., navigation, form actions, or reports).
3. Identify and Modify Hotkeys:
   • Find a key or key combination that is not currently assigned.
   • Click on the column containing the hotkey you want to change.
4. Assign New Hotkey:
   • Specify your desired key combination.
   • Click OK to save your changes.
5. Confirmation and Reversion:
   • If the new hotkey is accepted, a Revert button will appear in the Revert column.
   • A status bar message will be displayed if the chosen hotkey is already in use.
6. Revert to Default:
   • To return the action to its default hotkey assignment, click in the Revert column.

Notes

• Administrators can customize hotkeys for end-users.
• End-users can customize their own hotkeys if allowed by the administrator through the user’s role file.

By following these steps, you can efficiently change hotkey assignments in Lawson Portal, enhancing your workflow and productivity.

Favorites in Lawson Portal are user-defined locations that can be easily accessed from the Favorites group on the Navigation menu or the Pinned Favorites panel on the home page. Here’s how you can create and manage your Favorites.

Creating Favorites

1. Access the Favorites Configuration:
   • From the home page, click the hamburger icon beside Menu > User Options and select the Favorites tab.
   • Alternatively, click Edit Favorites on the home page.
2. Add a New Favorite:
   • From the Favorites list toolbar, click the Add icon.
3. Select a Favorite Type:
   • URL: A direct link to an external site.
   • Token: A token available to your user, within a specified data area and system code.
   • Custom form: A modified form created in Design Studio.
   • Custom page: A page created using Design Studio.
   • Utility: A location within Lawson Portal, such as User Options or Jobs and Reports.
4. Fill Out Required Fields:
   • Complete all necessary fields for the selected favorite type.
5. Configure Favorite Options:
   • Provide a name for the new favorite item or use the default defined name.
   • Select the switch Open in a new window to open your favorite outside of Lawson Portal.
   • Select the switch Pin to home page to display your favorite on the Pinned Favorites panel on the home page.
6. Save the Favorite:
   • Click Save to add the new favorite item to your Favorites list.

Sharing Favorites

1. Share Favorite Items:
   • Users can share their favorite items by clicking the Share icon and Import icon in the Favorites list toolbar.
2. Modify Shared Favorites:
   • When sharing, users can change the name of a Favorite item. This change does not affect the original saved Favorite items of the sender.
3. Recipient’s Actions:
   • The recipient can also change the name of the Favorite item. These shared Favorites will be displayed in their list of saved Favorites.

By following these steps, you can easily create, manage, and share your Favorites in Lawson Portal, enhancing your navigation and productivity within the system.

If you have a job in job schedular that has a status of Waiting or Waiting on Time and you would need it to run immediately, you can assign the highest priority to the job and it will run immediately on the designated queue regardless of how congested the job queue is. If another job that calls the same program in the same data area is already running, however, the selected job is given a status of Waiting Step and is still listed on the Waiting Jobs form.

To run a waiting job immediately

1. Access Job Scheduler and click the Waiting Jobs button.
2. Select the Waiting or Waiting on Time job that you want to run.
3. From the Actions menu, select Run Job Immediately.
4. If you want to change the job queue, select the name of the job and click Change.

This job queue overrides the job queue assigned for the job when it was submitted. If you do not assign a job queue, Job Scheduler assigns the default job queue (**********).

Infor previously announced that all versions of on-premises Infor OS and Infor OS Lite products would transition from Supplementary Update Maintenance to Sustaining Maintenance by December 31, 2024. This transition has been extended to March 31, 2025, for on-premises Infor OS and Infor OS Lite products used with Infor Lawson V10 applications.  This does NOT affect cloud customers.

On-Premise Products Affected:

• Infor Lawson System Foundation (LSF)
• Infor Human Resource Management (HRM)
• Infor Lawson Enterprise Financial Management (EFM)
• Infor Lawson Supply Chain Management (SCM)
• Other products within the Infor Lawson V10 suite

Action Required:

Customers using on-premises Infor Lawson V10 applications with on-premises Infor OS or Infor OS Lite must migrate or upgrade to the Infor Local Technology Runtime (LTR) platform before March 31, 2025.

On-premises Infor Lawson V10 applications are certified for use with the Infor LTR platform. For details on the required Infor Lawson V10 versions compatible with Infor LTR, refer to the Infor Lawson Compatibility Matrix available on Infor Concierge under Important Documents > Lifecycle Policies tab.

For more information, please review Knowledge Base (KB) article 3531027, which includes the original product announcement and an FAQ document.

NOTE that if you do not see Infor LTR in your product downloads, you will need to schedule some time with your account representative to get the product for you.