If you receive a 503 Service Error (111) after an Infor OS install or update, it is possible that the SAML configuration was not properly deployed. Another symptom of this issue is if the Grid-XiPlatform application doesn’t show up under Applications in the InforOSManager.
To resolve this issue, try to redeploy the Core SAML. Log into the InforOSManager and click on the main Infor OS instance. Click the button “Redeploy Core SAML”. Once it is successfully deployed, click the Save button. Then, reboot the server.
To validate, make sure that the Grid-XiPlatiform application is available in InforOSManager. Now, the grid home page should load.
Problem:
You may come across this issue in Infor Security Services (ISS): “Server communication failed when trying to add a user.” This usually means that ISS did not respond to your command. Any attempts to add a user yield the following error message: “Server Communication Failed.”
Resolution:
There is a simple solution to this command error. Since it is seemingly a minor technical error, all you need to do is Reboot the LMK server. This will re-establish the connection between Lawson System Foundation (LSF) and LMK. The ISS should respond to your command now and you can proceed to add a new user.
In recent years, the popularity of cloud computing has grown exponentially. With businesses moving their applications and data to the cloud, there has been a significant shift from on-premise deployment to cloud-based deployment. Enterprise Resource Planning (ERP) systems are no exception to this trend. More and more businesses are moving their ERP systems to the cloud. In this blog post, we will discuss the advantages of hosting your ERP in a cloud environment over an on-premise environment.
Scalability
One of the biggest advantages of hosting your ERP system in the cloud is scalability. With cloud-based ERP, you can easily scale up or down based on your changing business needs. Whether you need to add more resources, users, or functionality, cloud-based ERP systems make it easy to scale up or down without any disruption to your business operations. This scalability feature is particularly beneficial for small to medium-sized businesses that are experiencing rapid growth.
Cost-effective
Another significant advantage of hosting your ERP in the cloud is cost-effectiveness. Cloud-based ERP eliminates the need for significant upfront investment in hardware, software, and infrastructure. With cloud-based ERP, you only pay for what you use, making it a cost-effective option for businesses of all sizes. Additionally, cloud-based ERP systems require less maintenance and support, reducing the overall cost of ownership.
Improved Security
Security is always a concern when it comes to hosting sensitive business data. Cloud-based ERP systems typically provide better security features than on-premise systems. Cloud providers often have dedicated teams of security experts who work to ensure that their infrastructure is secure. They also provide regular software updates and patches, ensuring that your ERP system is always up-to-date and protected against the latest threats.
Accessibility
Cloud-based ERP systems provide users with the flexibility to access the system from anywhere, anytime, using any device with an internet connection. This feature is particularly beneficial for businesses with remote teams or employees working from different locations. With cloud-based ERP, users can access the system from anywhere, making it easy to collaborate and stay connected.
Better Disaster Recovery
Disaster recovery is another area where cloud-based ERP systems outperform on-premise systems. Cloud providers typically have redundant systems and data centers, ensuring that your ERP system is always available, even in the event of a disaster. Cloud-based ERP systems also provide automatic backup and recovery, reducing the risk of data loss.
In conclusion, hosting your ERP in a cloud environment offers several advantages over an on-premise environment. Scalability, cost-effectiveness, improved security, accessibility, and better disaster recovery are just a few of the many benefits of moving your ERP system to the cloud. If you’re considering moving your ERP system to the cloud, make sure to choose a reputable cloud provider and consult with an experienced ERP consultant to ensure a successful migration.
Problem: “Batch release or delete in progress” indicates that a process is attempting to maintain the batch in question.
Potential cause: Portal program AP25 or AP26 was previously aborted or if an AP125 or AP126 job went into needs recovery.
Resolution:
If there isn’t a batch process currently running and there isn’t a job in recovery (AP125 or AP126), then the database record associated to the batch being maintained needs to be deleted from the APMONITOR (DBAPMON) table.
The record will have a Run Prog value of “APREL”. If there are multiple records where “APREL” exists in the Run Prog value, then the other fields (Pay Group, Company, Auth Code, Batch Num, etc.) could be used to identify which record needs to be deleted.
Alternately, all records may be removed where the Run Prog value is “APREL” as no records with that data should exist if AP125, AP126, AP25, AP26 are not currently active (or in needs recovery if a batch process).
Important Note: While maintaining the APMONITOR data for “APREL” related records, other records (ones where the Run Prog value is not “APREL”) should not be removed as those control other aspects of the pay cycle processing and doing so may result in corrupt data.
To maintain the data, inquire on the desired records via Infor application AP94 ‘Apmonitor’ and delete the record(s) where Run Program value equals ‘APREL’.
Make sure you check with Infor or your Lawson MSP consultants to see if this is required based on the environment version you’re running. Good luck!
Dumping Lawson jobs can often be confusing with the many different flags. Recuring jobs get a little more confusing but don’t be discouraged! There is an easy wat to know how to dump your Lawson recurring jobs from a user or system user. Follow the simple steps below:
First, log in to Lawson Interface Desktop and switch the to the directory you wish to dump the job file
Let’s say I want to dump all recurring jobs from user joesmoe.
Type the below command into LID:
jobdump -d -o RecurJob -v UserName joesmoe joesmoe _recjobs.txt
Locate the joesmoe _recjobs.txt file and that’s it! Good luck!
Infor has announced that their mainline support for Lawson will continue through 2030, and extended support for Windows Server 2012 is ending this October! Are you ready? Join us for some tips to make your migration to Windows Server 2019 as smooth as possible.
Get Started Today!
Don’t wait! Contact us to get a quote on your server migration now!
An accompanying article for this webinar can be found here
Why Migrate?
Windows Server 2012 R2 extended support ends in October of 2023. Infor recently announced that the Lawson S3 end of support has been schedule for 12/31/2030, and extended support should go a couple of years beyond that. So, Lawson customers now have just under 10 years left to use Lawson. Staying in Windows Server 2012 is very high risk, not only due to potentially missing important Microsoft updates, but also due to Lawson regulatory updates. Occasionally, Infor makes updates to their patch installer, as they did a few years ago. Often, these updates require an update to the core technology. So, if customers are forced to update the core technology to a version that isn’t compatible with Windows 2012, that is going to be a very painful year end process. It is imperative for organizations on Windows 2012 to migrate ASAP, but this is also an excellent opportunity to migrate from another OS, such as Linux or AS400.
Tips For a Successful Migration
A server migration of the Infor application looks very much like any other major project. There should be a planning/requirements gathering phase, a preparation phase, the execution phase, testing, and finally, deployment.
Plan & Decide
This step in the process will probably take a couple of weeks. This is where you will choose an installer for your project, and you will have them answer some questions for you and work with you on the basic requirements for the install.
FAQ
These are some of the questions that we most often receive when beginning a migration project.
Q: Can we upgrade in place?
A: No. Infor does not support, nor recommend trying to upgrade Windows in place. There are many pieces involved with Lawson application installs, and often one of the underlying pieces will be corrupted by an update in place, which will cause more hours to fix than just a fresh install.
Q: Can we migrate to Windows Server 2022?
A: Not at this time. At the time of the writing of this article, Infor is supporting only Windows Server 2019. Make sure you always check the compatibility matrix before you begin any work in your Lawson environment.
Q: Do we need to upgrade our applications?
A: No. While we do recommend that you upgrade your applications on a regular basis, to take advantage of the latest fixes, and to stay on a well-supported environment, it is not necessary to do so as part of this project. In fact, we recommend separating out those activities into two different projects. Separating the activities makes testing much easier for your users, but also significantly decreases the downtime during cutover.
Authentication Decisions
Migrating Lawson to new servers provides a good opportunity to take a look at your current authentication methods for Lawson, and determine if you’d like to make any changes. If you haven’t already made the move to AD FS, now would be a good time to do so. Also, you have the option of using Infor OS as STS, which opens you up to more identity providers if needed. If you take that route, you will want to consider giving your Infor OS server more resources, as it would become your entry point into Lawson, and it does take up quite a lot of resources. It is also important to note that, if you have or will have any IPA process that connection to Lawson (file access, DME, etc), then Lawson MUST be bound to Active Directory for that authentication. This means that you must retain at least one domain controller with an instance of Active Directory. Azure AD is not supported for this configuration at this time.
Cloud Options
You do have the option of creating your own cloud environment in AWS or Azure. There are just a couple of things to note. Currently, Infor does not support database as a service. This means that your database engine must be installed on a server instance, even in the cloud. Additionally, as mentioned above, you will still need to keep at least one domain controller with an instance of Microsoft Active Directory.
Other Decisions
Before getting started on your migration, it is important to make a few more decisions and communicate them to your installer. For instance, do you want to bring over print files or other types of files such as interface, etc.? This decision can affect the server sizing, as well as the scope of the project, so it is important to have the discussion early. We always recommend keeping the new server as clean as possible, but we are also sensitive to the needs of each organization. Another decision would be whether to switch to Portal 10.1. Portal 10.1 is simply a different look & feel to Portal 10.0. This project is going to be a huge technological change, so it might make more sense to stick with 10.0 and move to 10.1 later.
Prepare
The next step in the process is preparation for the migration. These things will need to be done before your installer begins their work, and some of it can be done in parallel with the planning phase.
Licenses
!!! MicroFocus Visual COBOL licenses are required before the install can begin. You must reach out to your Infor account rep ASAP to get the process started. This process can take several weeks, and your installer cannot begin without them. This is important!!
Infor OS Lite is not automatically available in Product Downloads on Infor Concierge. If you haven’t installed it already, you will need to reach out to your account rep to start that process as well. They will likely want to have a discussion with you about your Lawson roadmap, and they will also need for you to sign a $0 order to open up the downloads. Infor OS Lite is included in your S3 licensing.
Compatibility
Always check the Infor Lawson compatibility matrix before beginning any work in your Lawson environment. Below are our minimum recommended versions of software and components, but we usually do like to take the latest versions of Lawson and Landmark, and match up the component versions from there.
- LSFCT 10.0.11.10+
- MicroFocus Visual COBOL 7
- JDK 1.8 or Amazon Corretto JDK 8
- MSSQL Server 2019/Oracle 21c
- ADFS 5.0 or Infor OS as STS
- Landmark 11.0.1.13+
Server Specs
Below are our minimum recommendations for server sizing. You will want to discuss these things with your installer ahead of time, and take into account the size and needs of your organization, as well as your current Lawson sizing.
- 32 GB RAM
- 4 virtual CPUs
- Recommend 150% above current disk size
Customizations
It is very important to at least list out all your customizations for your installer, but even better if you can document each one. The installer will bring them into the new environment and compile and system test them, so it is very good if they have a list to work from, and a little bit of an understanding of how they should work. These customizations include, reports, IPA processes, Design Studio forms, 4GL custom COBOL, or any 3rd party interfaces.
Execute
Now it is time for your installer to…install! This phase of your project should be relatively hands off for your organization. Once the installer has everything they need, they will spend the next several weeks heads down, doing the work.
Resources for a Successful Implementation
While the installer should be mostly working on their own during the implementation, there are times when they will need support for your team. It is usually optimal for them to have one person (point of contact) whom they can reach out to for assistance, or to be pointed in the right direction. Additionally, these projects tend to work really well if there is a project manager on one or both sides, and some kind of project management tool for task tracking and visibility. It is also important to have user buy-in on the project. Their UAT should be relatively light compared to an application upgrade, but it is still important that they are aware of the project, and especially aware that there will be a downtime involved during cutover.
Testing
For this migration, provided you DO NOT upgrade applications, we recommend high-level forms testing from the users. They should make sure they can inquire on all the forms they use on a normal basis. They can test making a couple of updates, and run some batch jobs. The most important thing is that they test their security. While the applications can be copied over exactly in one swoop, the security is migrated in several steps, and this is where we tend to see issues. The other side of the testing will have to be interfaces. Anything that interfaces into or out of Lawson, including moving files, will need to be tested end-to-end. Because the servers are changing, and directories could be changing, this is where we find the most issues during a mitraion.
Timeline
This is a basic sample of a timeline for a migration project. Yours will vary based on the complexity of your environment.
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