How to Reset a Lawson Portal users password via Infor Cloudsuite

, ,

With Infor Cloudsuite’s password reset service, it’s easier than ever for a Lawson Security Admin to reset a user’s password.

 

  1. Login to Infor Cloudsuite and go to the Service Request tab, then click Create a Service Request
  2. Select Deployment and Request Type: Request Password Reset >> Next
  3. Type in the user ID (without the domain) and click Submit

That’s it! The user should get an email with instruction on how to reset their password.

 

If you found this article helpful and need support managing your Infor Cloudsuite or Lawson Security processes, Nogalis provides expert managed services to simplify and optimize your system. From resolving issues like user load failures to enhancing overall performance, our team is equipped to deliver the assistance you need—without the cost and commitment of a full-time, in-house staff. Contact us to learn more about how we can help streamline your Cloudsuite environment.

Infor Cloudsuite Add Users Process Failed

, ,

You’ve created a template file to load a user into Lawson via Infor Cloudsuite but it failed.

 

  1. First let’s review the Request ID that failed by clicking on it.
  2. At the bottom you will see 2-3 links, one to download the Template file, and the others to download the AD or LSF log file (depending on the error). Let’s click the AD and LSF Logs to review.

 

  1. In this example, the AD log file was fine, but the LSF log file shows errors.
  2. In the log shown above, we have an invalid LBI Group. Review your template file (you can download it above AD log file) and make the correction to the template file. Load it again and see if the errors are resolved.

 

If you found this article helpful and need support managing your Infor Cloudsuite or Lawson Security processes, Nogalis provides expert managed services to simplify and optimize your system. From resolving issues like user load failures to enhancing overall performance, our team is equipped to deliver the assistance you need—without the cost and commitment of a full-time, in-house staff. Contact us to learn more about how we can help streamline your Cloudsuite environment.

Managing and Using Tab Groups in Lawson Portal 10.1

, ,

Tab groups in Lawson Portal allow you to organize and manage multiple tabs, enabling you to switch between workflows efficiently. A tab group is a collection of tabs that can be opened all at once, replacing the currently open tabs. This functionality helps streamline your work when managing multiple tasks.

Using Tab Groups

If you have tab groups assigned to you, they are displayed in the Navigation Menu under the Tab Groups category. A lock icon indicates groups assigned by an administrator. You can hover over the tab group items to preview the tabs they contain. When you click a tab group, a dialog will ask if you want to replace your current tabs. You can opt to skip this confirmation in the future by checking a box.

Managing Tab Groups

You can create and customize tab groups for your own use:

  • Create a new tab group: Click the folder icon in the tabs bar to save your current open tabs as a new group. You’ll be prompted to name it.
  • Manage existing groups: Navigate to User Options > Tab Groups to view and manage your saved groups. Here you can rename, add, delete, reorder, share, or import groups. You can also create empty tab groups by specifying a name and adding tabs later.

Within a tab group, you can modify individual tabs:

  • Tabs list management: When selecting a tab group, the associated tabs appear in the Tabs list. You can add, edit, delete, and reorder tabs here. To add a new tab, the Resource Wizard will help you choose from various options, such as a URL, Token, Favorite, Custom Form, Custom Page, or Utility.

Sharing Tab Groups

You can share your tab groups with others by clicking the Share icon in the Tab Groups list toolbar. You can also import tab groups using the Import icon.

When sharing a tab group:

  • You can rename the tab group before sharing it. Renaming does not affect the original items in the sender’s list.
  • The recipient can also rename the tab group after importing it. The shared tab groups will then appear in the recipient’s list of saved tab groups.

Tab groups make it easy to manage multiple workflows in Lawson Portal, providing flexibility and efficiency when handling various tasks. By creating, sharing, and organizing tab groups, you can optimize your workspace for better productivity.

 

Landmark Grid shows Default Router is LIMITED

, ,

To get the error log, click on the notepad icon in LOG column

You find there is an error showing Address is already in use:

These errors are because two applications are using the same port 50000

 

To resolve this:

Run netstat to find out what other application is using that port.

Here we see it is PID 6152

Open task manager and find what process is using that PID and go to the description to find out what the application is.

You will need to get the other application to use a different port than 50000 and make sure it is open.

 

Setting up Drill Options in Infor Portal 10.1

, ,

The Drill options in Infor Portal 10.1 allow you to specify how many records will be displayed at one time in the drill explorer.  You can also select which features should open in a new window.  Under “Other Options”, select whether the default should be “Find” or “Filter”. “Filter” only displays relevant results, while “Find” moves the first relevant result to the top of the list of records. This can also be manually toggled in the search dialog. See below for screenshots of the drill options in the Portal 10.1 screen.

 

LSA  Audit Report

, ,

Audit Report shows changes to security in LSA that have been made through Lawson Security to the security setup of selected users (CONFIG option). Also, shows Instances where users have attempted access that has been denied (ACCESS option).

  1. From the Security Administrator main menu, select Reports > Report Maintenance.
  2. Select New Report
  3. Select Audit report

  4. Specify a name for the report. The name can be up to 30 characters.
  5. Select the Report Type, either CONFIG or ACCESS.
  6. Optional. Select start and end date ranges for the report. Click in the From Date and To Date fields and then choose a date from the calendar.

    If you do not select a date, all data that meets the criteria will be included in the report.

  7. Optional. Select Securable Objects to run the report against. If you do not select specific objects, all objects will be included.
    For example, to check access attempts for HR11.1 and AP20.1, type HR11.1 and then click Add. Then type AP20.1 and click Add. Objects that will appear in the report are listed in the second dialog box. You can click Remove to take an object out of the report.

    You must type the name of the object exactly as it appears in the Security Administrator Object Selector. If you specify a form name, such as HR11.1, use all uppercase letters. If you are typing an Environment executable name, such as, jobdef, use all lowercase. The report does not check for object names. If you type an incorrect name, the report will fail or will not locate any records.

  8. You are now ready to select users to run the report against. Click Select Users
  9. Perform a Basic or Advanced query as necessary to locate the users. Click Find Now when you have specified the query criteria
  10. When the list of users that meet the criteria appears, you can click to select a single entry or Ctrl-click to select multiple entries
  11. Click OK twice when you are finished selecting users.

You are now ready to run the report.

 

How to generate an SQL database user report via Infor Cloudsuite

, ,

With Infor Cloudsuite’s SQL Users And Roles Report Service, there is no need to setup any DBA permissions or to use database management software in order to see who has Database access and with what role.

 

  1. Login to Infor Cloudsuite and go to the Service Request tab, then click Create a Service Request
  2. Select Deployment and Request Type: SQL Users And Roles Report >> Next
  3. Select the Database Server and Database fields >> Submit
  4. This report can take anywhere from 5-15 minutes. Once complete, select the Request ID created and download the Users or Roles report for review.

If you found this article helpful and need support managing your Infor Cloudsuite or Lawson Database processes, Nogalis provides expert managed services to simplify and optimize your system. From resolving issues like database user management to maintaining/optimizing existing processes, our team is equipped to deliver the assistance you need—without the cost and commitment of a full-time, in-house staff. Contact us to learn more about how we can help streamline your Lawson environment.