IPA Assigning a task to a user

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  1. Select User Configuration> Users.
  2. \
  3. Highlight a user. In User Tasks, click New.

 

  1. Select a task.
  2. If the assignment is temporary, specify the Startand Stop Dates.

If the assignment is not temporary but will begin on a future date, specify a Start Date only.

If the assignment is immediate and permanent, leave the date fields blank.

  1. Click Save.

Alternatively, you can use this procedure:

  1. Select User Configuration> Task.
  2. Select a task.
  3. In User Tasks, select Actions> Create.
  4. Select a user from the User list.
  5. If the assignment is temporary, specify Startand Stop Dates.
  6. Click Save.

Lawson LBI Reporting Services – Error in validating session

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If you’re receiving this error, its usually a simple fix. Also note your IBM Websphere SystemOut.log should be throwing exception errors as well.

 

First let’s make sure no crystalras.exe processes are using a lot of CPU power, if they are zeroed out, chances are no one is in the system attempting to run a report:

 

Once that is verified, open up the Central Configuration Manager directly on the LBI server and highlight your SAP Crystal Reports Server processes, click STOP

 

Wait 10 seconds while they are in STOPPED status, then select and start them back up.

Now log back into LBI and try to run reports.

 

If this is still not working, try to reboot the entire server again. If it’s not resolved, it’s likely something with your configuration settings.

 

Good luck!

Running a Waiting Job Immediately

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If you have a job in job schedular that has a status of Waiting or Waiting on Time and you would need it to run immediately, you can assign the highest priority to the job and it will run immediately on the designated queue regardless of how congested the job queue is. If another job that calls the same program in the same data area is already running, however, the selected job is given a status of Waiting Step and is still listed on the Waiting Jobs form.

To run a waiting job immediately

  1. Access Job Scheduler and click the Waiting Jobs button.
  2. Select the Waiting or Waiting on Time job that you want to run.
  3. From the Actions menu, select Run Job Immediately.
  4. If you want to change the job queue, select the name of the job and click Change.

This job queue overrides the job queue assigned for the job when it was submitted. If you do not assign a job queue, Job Scheduler assigns the default job queue (**********).

 

Extension of Infor OS Support for On-Premises Infor Lawson V10 Applications

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Infor previously announced that all versions of on-premises Infor OS and Infor OS Lite products would transition from Supplementary Update Maintenance to Sustaining Maintenance by December 31, 2024. This transition has been extended to March 31, 2025, for on-premises Infor OS and Infor OS Lite products used with Infor Lawson V10 applications.  This does NOT affect cloud customers.

On-Premise Products Affected:

  • Infor Lawson System Foundation (LSF)
  • Infor Human Resource Management (HRM)
  • Infor Lawson Enterprise Financial Management (EFM)
  • Infor Lawson Supply Chain Management (SCM)
  • Other products within the Infor Lawson V10 suite

Action Required:

Customers using on-premises Infor Lawson V10 applications with on-premises Infor OS or Infor OS Lite must migrate or upgrade to the Infor Local Technology Runtime (LTR) platform before March 31, 2025.

On-premises Infor Lawson V10 applications are certified for use with the Infor LTR platform. For details on the required Infor Lawson V10 versions compatible with Infor LTR, refer to the Infor Lawson Compatibility Matrix available on Infor Concierge under Important Documents > Lifecycle Policies tab.

For more information, please review Knowledge Base (KB) article 3531027, which includes the original product announcement and an FAQ document.

NOTE that if you do not see Infor LTR in your product downloads, you will need to schedule some time with your account representative to get the product for you.

 

How to find and run the Landmark Validation URLs

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Problem:

I ran AP155 and AP170 before running AP150 and received the same message that there is no data in report file.  I ran AP150 again and am seeing the same message.

Please see screenshots below:

 

Resolution:

 

Check AP52 if it shows that these invoices are waiting to be brought into Lawson via AP520.

Run the AP520 in update mode and then process the AP150.

 

How to set a distribution group to a Lawson job within Lawson portal

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Before we get started, you’ll need to have distribution groups setup already. See our article on how to do that if you haven’t. You’ll likely need higher privileged access to perform these tasks.

Assuming you already have distribution groups setup, follow the steps below.

  1. Login to Lawson portal.
  2. Go to a Lawson job that you want to set a distribution group for.
  3. Once the job is created, click on the “Reports” button above the Job Name.
  4. In Report Properties, select Distribution Group and then select one of your created distribution groups from the Group Name drop down box and press OK when done.
  5. Click “Change” to save the report properties. Now Inquire on the job and click Reports again to verify the changes were made.

That is, your reports will now show up in the users print manager that are in the selected distribution group. All without having to go to LID.

 

If this task is crucial for your organization’s ongoing operations and requires expert organization and proactive management without the need for a full-time or on-site staff, Nogalis offers specialized consultant services. Our team of experts excels in maintaining and optimizing Lawson systems, providing proactive support tailored to your specific needs. Explore how Nogalis can improve your operational efficiency by contacting us through our dedicated contact page.

How to Clear your Browser Cache for Lawson Portal

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Clearing your browser cache is an important step after updating the Lawson Portal. This process ensures that your browser loads the most recent version of the website, preventing potential issues caused by outdated files. You can quickly access the cache clear dialogs in most Windows browsers using the shortcut Ctrl+Shift+Delete. Below are the steps for clearing the cache in various browsers. Note that these instructions are accurate as of the publication of this document. For the most up-to-date information, refer to your browser’s help system. For supported browsers, see the Infor Software – Compatibility Matrix for Infor Lawson Products.

Clearing the Browser Cache in Microsoft Edge

  1. Open Clear Browsing Data Dialog: Press Ctrl+Shift+Delete to open the Clear browsing data dialog box.
  2. Select Data to Clear: Check the boxes for Cookies and saved website data and Cached data and files.
  3. Clear Data: Click Clear.

Clearing the Browser Cache in Google Chrome

  1. Open Clear Browsing Data Dialog: Press Ctrl+Shift+Delete to open the Clear browsing data dialog box. Click the Basic tab.
  2. Select Time Range: Click the drop-down arrow under Time range and select All time.
  3. Select Data to Clear: Check the boxes for Cookies and other site data and Cached images and files.
  4. Clear Data: Click Clear data.

Clearing the Browser Cache in Firefox

  1. Open Clear All History Dialog: Press Ctrl+Shift+Delete to open the Clear All History dialog box.
  2. Select Time Range: Click the drop-down arrow under Time range to clear and select Everything.
  3. Select Data to Clear: Under History, check the boxes for Cookies and Cache.
  4. Clear Data: Click Clear Now.

Clearing the Browser Cache in Safari

  1. Open Preferences: Click the Safari tab from the menu bar and select Preferences from the drop-down menu.
  2. Enable Develop Menu: Click the Advanced tab. Check the box for Show Develop menu in menu bar and close the Preferences window.
  3. Clear Cache: Click the Develop tab from the menu bar and select Empty Caches from the drop-down menu.

By following these steps, you can ensure that your browser is free of old, cached files, allowing the updated Lawson Portal to function correctly.

 

Calcjobs utility

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If you need to determine how long large jobs at your site take to run on average. You can use the calcjobs utility to gather information and to configure Batch Jobs Governor to take action when a job is taking longer to complete than expected.

The calcjobs can be used for viewing historical information about job execution time. You can run the calcjobs Perl script to show the duration of a single job, all jobs associated with a token, all jobs run on a date or within a date range.

 

Run the appropriate command depending on whether you want to show a single job, a token, a date or range of dates.

For tokens, the script output shows:

  • Number of jobs run.
  • Total number of minutes it took to complete all jobs.
  • Number of minutes that the longest job took.
  • Average number of minutes.

For jobs, the script output shows the same information as for tokens but for a single job.

For dates, the script output shows the same information as for tokens but for a single date or within a date range.

From a command window in LID, use the appropriate command in the sub steps that follow.

  1. For a token, specify:

perl calcjobs.pl -t <token ID>

where <token ID> is the name of the job, for example, AP100.

 

For a job, specify:

perl calcjobs.pl -j <job ID>

where <job ID> is the name of the token for which you want to obtain history, for example, AP510-ALL.

 

For dates, specify:

perl calcjobs.pl -r <date>

where <date> is the single date for which you want to see historical data.

Or

perl calcjobs.pl -r <date> <date>

where <date> and <date> are the start and end dates for a date range.

 

Lawson Requisition Center Unable to select company

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In lawson requisition center, you may encounter this issue where you’re not able to change the company when create a new requisition.

In order to fix this, go into your %LAWDIR%\system directory and find the rqc_config.xml

 

Find this setting and set it to true:

<setting id=”allow_company_select” value=”true”/>

Save your rqc_config.xml file

 

Login to Lawson portal and go to Bookmarks >> Requisition Center >> Select Utilities

Click the Reload Configuration file

Click the RQC IOS Cache Refresh

Logout, clear your browser and depending on your server, the cache may take up to 15 minutes to clear.

Now you should see a drillable company box: