Archive for category: Articles

If you’re in Lawson on PO20 and you’re trying to delete a PO, you may sometimes come across the following error message, “Cannot delete, line ###### has been issued”.

There is a reason why you cannot delete and a workaround for it. The reason for it not being able to be deleted is that unfortunately, since the PO has been issued, the vendor has a copy of that PO. This means that it is a binding document. It cannot be deleted. It needs to be kept in the system so that it can be referenced if the vendor should call about it. The only action you can take is that the PO can be canceled instead.

In Lawson Security, you may come across a problem where no programs are found with any securable types enabled. This is a simple fix. Follow the steps below to learn how to fix security not registering Lawson (when given all securable types):

When editing the class select Add Rule, then in the Securable Types Online, add all top system codes (HR, AP, TE etc.) as shown below:

Next, you will need to validate that the objects are added:

Clear Server cache in LSA, Clear IOS cache in Portal.

Logout then log back in and test again. This should enable all and solve the issue.

This sort of task is commonly handled by a Lawson functional resource. Many organizations opt to engage a team of Lawson consultants who provide managed services for a fixed monthly fee. These consultant teams possess extensive expertise and diverse knowledge, making them suitable for large-scale enterprises. However, they are equally beneficial for smaller organizations that do not require a dedicated Lawson employee onsite. Nogalis provides such services, and we welcome you to reach out to us through our contact page.

Lawson Portal 10.1 Series – Adding Bookmarks in Portal 10.1

In the first two articles of the series we went over how to personalize the theme and portal elements of your Lawson Portal. The next article in the Lawson Portal 10.1 Series overview will cover how to add personal bookmarks on the page.

In Lawson Portal 10.1, adding bookmarks is very similar to previous versions.  First, open the left-hand menu and go to General > Content.

Double-click from the available bookmarks that you wish to add (on the left).  The Bookmark will be moved to the right side under bookmarks after it is added.  If you don’t see the bookmark you are looking for, check with your administrator to make sure you have access.

Before:

After:

Click Save and Reload Infor Lawson

Issue: Users encounter the following error when executing a query or upload in Microsoft Office Add-ins (MOA):

FATAL ERROR: ITEM_SECURED

File FILERELFLD is secured.

Refer to the moa.log for any returned error details.

NOTE: CNDFLD could also be listed as a file/table in the error displayed above.

How can I address this message?

Resolution: This issue stems from a security (authorization) setup/configuration problem.

To resolve this, you need to determine where to add the security rule. The steps outlined below are tailored to implementing this change in the ADDINS security class provided by Infor Lawson by default. This ADDINS security class is linked to the LawsonQueryToolsRole security role. Typically, end users requiring access to MOA should have the LawsonQueryToolsRole assigned to them, as it’s a preconfigured deliverable granting all necessary access to items required for MOA usage. If you’re utilizing a different setup, adjust the steps accordingly by adding the rule to the appropriate security class instead of ADDINS. Ensure that the security class is assigned to a ROLE already assigned to the user.

1. Log in to Lawson Security Administrator (LSA).
2. Navigate to the “Profile Management” tab.
3. Click on “Profiles.”
4. Double-click on the “GEN” Profile ID.
5. Double-click on the “ADDINS” security class name.
6. Click the “Add Rule” button.
7. Change the “Securable Types” to “Files.”
8. Expand (Click on +) “CS.”
9. Locate the table listed in the error under “CS” (e.g., FILERELFLD) and check the box next to it.
10. Click “Apply.”
11. Test with the user. Note that you might need to wait for your security “caching interval” to pass. This setting can be found in the LSA tool under Server Management > Server on the general tab and is typically set to 900 seconds (15 minutes) by default.