Riverina Water Boosts Customer Satisfaction with Infor-led Digital Transformation Program
Riverina Water recently deployed Infor CloudSuite Public Sector Customer and Billing modules as part of its ambitious digital transformation project. The organization has had early, positive signs that will have a flow-on effect on customers set to reap the rewards of real-time transaction capabilities anywhere, anytime and on any device. Per the press release, this was a strategic move to implement Infor’s cloud-based enterprise software platform as it is in line with Riverina Water’s pursuit of customer excellence. The deployment of Infor CloudSuite Public Sector will be instrumental in helping better manage costs, secure IT investments and improve service delivery to more than 77,000 customers by retiring legacy systems and moving to the cloud. Further, Riverina Water is planning for future rollouts of Infor solutions, including asset management, financials, supply chain management and Infor’s managed service, CareFor.
