Oliver Packaging Applies AI to Infor CloudSuite Industrial
Infor recently announced that Oliver Packaging & Equipment Co., a leading manufacturer of premium food equipment and meal packaging systems, is leveraging its integrated Infor CloudSuite Industrial and artificial intelligence (AI) solution to help provide critical food supplies to senior meals programs (including Meals on Wheels America), healthcare organizations, schools, grocery stores and more. Per the press release, Oliver Packaging integrated Infor Coleman AI services with Infor CloudSuite Industrial and implementing anomaly detection algorithms to identify abnormal customer orders and amounts quickly and more accurately. Further, daily processing of these anomalies, using machine learning, is delivered to the Oliver Packaging team in a user-friendly dashboard, where it reviews and analyzes the variances for sales and operations to make critical, real-time business decisions. Understanding their customers’ buying trends continually changing, Oliver Packaging knew there had to be a better way to detect these changes so that the right products were delivered at the right time — to improve the bottom line and customer experience.