How to Reset a Lawson Portal users password via Infor Cloudsuite

With Infor Cloudsuite’s password reset service, it’s easier than ever for a Lawson Security Admin to reset a user’s password.

 

1. Login to Infor Cloudsuite and go to the Service Request tab, then click Create a Service Request
   
2. Select Deployment and Request Type: Request Password Reset >> Next
   
3. Type in the user ID (without the domain) and click Submit
   

That’s it! The user should get an email with instruction on how to reset their password.

 

If you found this article helpful and need support managing your Infor Cloudsuite or Lawson Security processes, Nogalis provides expert managed services to simplify and optimize your system. From resolving issues like user load failures to enhancing overall performance, our team is equipped to deliver the assistance you need—without the cost and commitment of a full-time, in-house staff. Contact us to learn more about how we can help streamline your Cloudsuite environment.