MHC An error occurred while viewing – Printer Issue

You may come across this error at some point – “MHC An error occurred while viewing – Printer Issue” (see screenshot)

 

This means that the printer below for this account is no longer valid.

 

See Print routine data here:

 

To update this, first add the network printer to server where Document Express is installed via windows Add New Device.

Once located, then double click within the box where the existing printer is and select the new one:

 

Save the changes and click view to see if the document shows up. You should now be able to print in Document Express and the error will disappear.