Lawson MHC Image Express Print Error

You may have come across this message on Lawson MHC – An error occurred while printing. This problem happens when printing Lawson forms or checks from MHC Image Express, and users may receive the error on their screens while printing.

In MHC, users often print 1099 forms, checks, etc. and may need to re-print a form.

When re-printing they sometimes run into this error and are unable to resolve on their own:

1. First, you’ll need an MHC or Lawson trained individual who understands the application.
2. Locate the output files via the print routines in the same account the user previously printed from.
3. Below is an example of where our print routines point to. Delete or move these files to a backup directory to resolve this error:

MHC Image Express integrates with Lawson and it’s a lot to ask of an individual Lawson employee to maintain when they may be tied up with other daily issues.

To combat this, organizations often bring on Lawson consultants who offer managed service and typically have expertise in maintaining and updating MHC related products (especially around year-end).

 

Good luck!