Infor AI Solutions Help Kal Tire’s Mining Tire Group with Customer Service & Safety
Infor’s artificial intelligence (AI) solutions are helping Canada’s largest independent tire dealer Kal Tire’s Mining Tire Group greatly improve customer service and safety in its global mining business. A pioneer in AI technology applications to their business, Kal Tire’s Mining Tire Group enables mining site operators and technicians to better plan tire maintenance and identify more ways to improve uptime and safety for mining equipment. Per the press release, the Infor cloud technology platform addresses two major areas of tire management for the company. Kal Tire’s tire fitment planning, powered by Infor Coleman AI and Machine Learning, predicts tire replacement time to better forecast demand at each customer site. This helps to optimize fleet availability. The second area, with the help of Infor OS platform, automatically generates work orders, which helps improve site productivity. Further, Kal Tire anticipates that Infor OS and Infor Coleman AI/Machine Learning solutions will help Kal Tire reduce downtime by 20 percent and with more accurate tire forecasting, and more quickly detect and diagnose tire issues with autonomous visual inspections, integrated with priority-based work order generation.
