Arena Blossoms with Infor
Arena Flowers, a leading UK flower distribution service, has chosen Infor CloudSuite Distribution and multi-tenant cloud on Amazon Web Services (AWS),to help quickly and seamlessly scale the business in line with seasonal peaks in demand. During busy holidays such as Valentine’s Day and Mother’s Day, Arena Flowers can receive as many as a thousand orders within an hour through its systems. Per the press release, they were looking for a a solution that could cope with this level of complexity and shifting seasonal demands, maintaining the customer service excellence that the business is known for while delivering cost and efficiency savings across its operations. Infor CloudSuite Distribution will do just that. Implemented by Infor partner Harpyja Limited, the team is working both remotely and on site with Arena’s senior management and operations teams and was chosen to provide a consistently positive customer experience, optimizing processes to fulfil orders quickly and effectively, even during the busiest periods. Further, the solution’s cloud-based platform replaces an in-house developed system and will help result in a lower total cost of ownership (TCO) for Arena Flowers alongside the benefit of always having an up-to-date solution.
