Auckland Transport Selects Infor for Standards Compliance and Asset Optimization to Deliver a Better Customer Experience
Infor recently announced their newest partners in Auckland Transport (AT), New Zealand’s largest regional people mover on land, by rail and over waters. AT will deploy Infor CloudSuite EAM to standardize and manage their assets and will help optimize the organization to attain better decision-making and ultimately boost customer satisfaction. The Infor CloudSuite EAM solution will provide AT with a modern asset information system to support collaboration and an evidence-based culture of decision-making across all asset classes and asset lifecycle phases to align with the ISO 55000 principles of the International Organization for Standardization being adopted by Auckland Transport. “Infor and AT put customer-centricity first,” says senior vice president and general manager Helen Masters of Infor Asia Pacific and Japan. “We are committed to partnering with AT to help enable the organisation to better respond to the challenges of a rapidly-growing city – by combining modern asset management practice with digital technology to improve both network performance and the customer experience.”